Customer Support - Comtech EF Data KPA080 Installation And Operation Manual

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Customer Support

Contact the Comtech EFData Customer Support Department for:

• Product support or training

• Information on upgrading or returning a product

• Reporting comments or suggestions concerning manuals

A Customer Support representative may be reached at:

Comtech EFData

Attention: Customer Support Department

2114 West 7th Street

Tempe, Arizona 85281 USA

480.333.2200 (Main Comtech EFData Number)

480.333.4357 (Customer Support Desk)

480.333.2161 FAX

or, E-Mail can be sent to the Customer Support Department at:

service@comtechefdata.com

1. To return a Comtech EFData product (in-warranty and out-of-warranty) for

2. Request a Return Material Authorization (RMA) number from the Comtech

3. Be prepared to supply the Customer Support representative with the model

4. To ensure that the product is not damaged during shipping, pack the product in

5. Ship the product back to Comtech EFData. (Shipping charges should be prepaid.)

For more information regarding the warranty policies, see Warranty Policy, p. x.

repair or replacement:

EFData Customer Support Department.

number, serial number, and a description of the problem.

its original shipping carton/packaging.

Rev. 0

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