Troubleshooting - Omron HV-F021-EW Instruction Manual

Troubleshooting

If this happens... Possible causes...
The intensity is not Are you using only 1 pad?
felt.
Very weak intensity
level.
from the pads?
Are the pads stacked together or do pads
overlap?
Is the cord properly connected to the unit?
Is the intensity setting too low?
Is the gel damaged?
Are the batteries weak?
The skin turns red Is the adhesive surface of pads dirty or
or feels irritated. dry?
Is therapy time too long?
Are the 2 pads attached properly to the
body?
Is the pad surface worn out?
No power source.
aligned in the wrong direction? Are the
batteries depleted?
Power cut off Are the batteries weak?
during use.
Is the cord broken?
Battery icon is Are the batteries weak?
empty or close to
empty.
Pad gel does not Is the adhesive surface of pads dirty or
stick to skin. dry?
from the pads?
Is the pads wet? or Is your skin too wet?
The pad gel may be damaged.
Are you using the pads during perspiring?
Have the pads been washed too long and/
or too frequently?
Were the pads stored under high temperature,
high humidity, or direct sunshine?
Try this solution...
Put the other pad on your skin. You must
use both pads for therapy to work.
of pads.
Check placement of pads. Refer to pages
12-14, Pad Placement.
Connect the cord plug correctly into the
jack at the bottom of this unit.
Replace the pads.
Replace both batteries.
Wash the adhesive surface of pads softly
under cold slow running water.
Use less than 15 minutes.
Refer to pages 12-14, Pad Placement
and attach correctly.
Replace both pads at the same time.
Check the batteries for correct alignment.
Replace the batteries.
Replace both batteries at the same time.
Replace the cord.
Replace both batteries at the same time.
Wash the adhesive surface of pads softly
under cold slow running water.
of pads.
Air dry the pads. Or dry the skin.
Replace the pads.
Dry the pad placement area.
Replace the both pads.
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