Troubleshooting - ResMed Positive AirwAy Pressure Device S8 Series II User Manual

Please consult the medical services department of your carrier if you intend to use your
S8 Series II on an aircraft. The S8 Series II complies with US FCC Part 15, Class B
requirements.
Note: Do not use your S8 Series II while the aircraft is taking off or landing.
Can I use my S8 Series II if mains (AC) power is not available?
A DC-12 converter is available to connect the S8 Series II to a 12V or 24V DC power
source. Contact your clinician for details.

Troubleshooting

If there is a problem, try the following suggestions. If the problem cannot be solved,
contact your equipment supplier or ResMed. Do not attempt to open the device.
Problem/Possible Cause
No display
Power is not connected.
Insufficient air delivered from S8 Series II device
Ramp or settling time is in use.
Air filter is dirty.
Air tubing is kinked or punctured.
Air tubing not connected properly.
Mask and headgear not positioned
correctly.
Cap(s) missing from access port on
mask.
Pressure required for treatment may
have changed.
Device does not start when you breathe into the mask although your clinician
has enabled SmartStart
Power cord not connected properly.
Power outlet may be faulty.
Leak Alert has been enabled by your
clinician; SmartStart automatically
disabled.
Use of a ResMed Full Face mask.
Breath not deep enough to trigger
SmartStart.
12
Solution
Ensure the power cable is connected and the power
switch (if available) is on.
Wait for air pressure to build up or change ramp or
settling time.
Replace air filter.
Straighten or replace tubing.
Check air tubing.
Adjust position of mask and headgear.
Replace cap(s).
See your clinician to adjust the pressure.
Connect power cord firmly at both ends.
Try another power outlet.
Contact your clinician.
SmartStart does not work with a full-face mask as the
anti-asphyxia valve will not allow sufficiently high
pressure on exhalation.
Take a deep breath in and out through the mask.