Reprocessing The Mask Between Patients; Troubleshooting - ResMed Quattro FX User Manual

Reprocessing the mask between patients

This mask should be reprocessed when used between patients. Cleaning,
disinfection and sterilisation instructions are available from the ResMed
website, www.resmed.com/masks/sterilization. If you do not have internet
access, please contact your ResMed representative.

Troubleshooting

Problem/possible cause Solution
Mask is uncomfortable
Headgear straps are too
tight.
Mask could be the wrong
size.
Headgear is touching top
of ears.
Cushion is riding up the
face during use.
Spring frame is sitting
too close to the eyes.
Mask is too noisy
Ports cap or elbow
incorrectly inserted.
Vent is blocked or
partially blocked.
The cushion membrane is designed to infl ate
against your face to provide a comfortable
seal with low headgear tension. Adjust straps
evenly. Ensure that the headgear straps are not
too tight and that the cushion is not crushed or
creased.
Talk to your clinician to have your face size
checked against fi tting template. Note that
sizing across different masks is not always the
same. The cushion is designed to sit mid-bridge.
Remove and refi t your mask according to the
instructions. Check that the top and bottom
headgear straps are correctly positioned.
Ensure that the Velcro tab is correctly aligned
with headgear material and not cutting into top
of ear.
Check headgear positions against the
instructions. Headgear should not be worn too
far back on the head. Headgear may be the
wrong size. If the problem persists, talk to your
clinician.
Your mask could be the wrong size. Talk to your
clinician to have your face size checked against
the fi tting template.
Remove the ports cap and elbow from the
mask, then reassemble according to the
instructions.
Clean with a soft bristle brush until the vent is
clear.
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