The Printer Is Not Working (2) - Samsung SCX-1100 Service Manual

Troubleshooting

4-3-23 The Printer is Not Working (2)

• Description Even after the Print command, there is no response at all or the printing speed is low.
Check and Cause
It may due to wrong setup of the environment rather
than malfunction of the printer itself. And in case that
abnormal characters are printed out, also check the
environment setup.
1. Secure the hard disk space.
2. Printing error occurs even if there is enough space in
the hard disk.
3. Reboot the system, and try printing again.
4-16
1. Not working with the message 'Insufficient memory' means
that the hard disk space to store the print information is insuf-
ficient rather than the RAM insufficiency. In this case, secure
more space for the hard disk.
Secure more space for C drive by using the Disk utilities pro-
gram at 'PROGRAM - ACCESSORIES - SYSTEM TOOL'
from the Start menu.
2. The connection of the cable or printer port is not properly
setup.
3. If characters are printed abnormally, the cable or the printer
driver may be defective. Turn the PC and printer off, and
reboot the system to try printing again. If the problem still
exists, double click to install the printer from My Computer
and right-click the mouse, then click 'Test Print' button at the
bottom of the file information tab. If normal characters are not
printed again, the cable must be defective so replace the
cable with a new one.
Solution
Samsung Electronics