Bad Color (Intensity); The Printer Is Not Working (1) - Samsung SCX-1100 Service Manual

4-3-21 Bad Color (Intensity)

• Description The color is different from the original document in the printing.
• Location 1.Capacity of Ink Cartridge
Check and Cause
1. It may occur when the amount of specific ink in the
ink cartridge (color) is deficient.
2. Check the waveform by performing a CCD test.
(Refer to 4-1-3)

4-3-22 The Printer is Not Working (1)

While the power is turned on, the printer is not working at all by the PRINT command from the com-
• Description
puter.
Check and Cause
1. Perform the Printer Self-Test.
2. Check if the PC and the printer cable are properly
connected.
3. Check if the printer driver is correctly installed.
Samsung Electronics
2.CCD ASS'Y.
1. After checking if the capacity of ink cartridge is deficient,
try to replace it.
2. After having performed a CCD shading test, if it is not
still improved, then try to replace the CCD ASS'Y.
1. Check the power source of the printer first and perform the
Printer Self-Test. If the test results in printing, it is considered
as there is no problem in the printer itself. If the printer is not
working, the function may be defective (not due to S/W), so
take another proper measure.
2. Check the status of the printer connection, and if it is defec-
tive, replace the printer cable (USB or Parallel).
3. Check the connection between PC and printer port (USB port
or LPT port). Check if the printer driver at the Printers on the
Control Panel is installed. If the printer driver is properly setup,
check in which program the printing is not working. The best
way is to try printing from the Memo pad, the WINDOWS
basic program. Sometimes, the print out is normal within the
WINDOWS basic programs, but it may not work in a specific
program. In such case, reinstall the printer driver.
Troubleshooting
Solution
Solution
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