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Polycom SoundPoint IP 335 Quick Start Manual

Virtual communications express quick start
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Download this manual See also: Administrator's Manual, User Manual
Virtual Communications Express Quick Start
Guide:
Polycom 335® SoundPoint® IP Phone
Navigation
Scroll -
Navigate menu -
Enter/Select -

Contact Directory

Contacts can be added from Call Lists. Refer to the
Add a Contact
1. Press the Dir soft key, and then select <New Entry>.
2. Press
to enter a contact into the phone's database.
3. Enter the first name using the dial pad.
4. Press the Ok or Cancel soft keys to accept or cancel changes.
5. Press
to display the next field in the contact's entry.
6. Repeat steps 2 - 5 to enter the last name and a unique contact phone number (not already in the
directory).
7. Change the other fields, if applicable.
8. Press
to end data entry.
9. Press the Yes or Cancel soft keys to accept or cancel changes, then press
the idle screen.
Search for a Contact
1. Press the Dir soft key.
2. Enter the first characters of the last name using the dial pad. For example, to find the directory entry
for a last names starting with J, press the 5 key once. Dial the successful match from the resulting
search screen.
Call History
section for more information.
twice to return to

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Summary of Contents for Polycom SoundPoint IP 335

  • Page 1: Contact Directory

    Virtual Communications Express Quick Start Guide: Polycom 335® SoundPoint® IP Phone Navigation Scroll - Navigate menu - Enter/Select - Contact Directory Contacts can be added from Call Lists. Refer to the Call History section for more information. Add a Contact 1.

  • Page 2: Speed Dial

    Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Edit a Contact 1. Search for contact (see above). 2. Press the Edit soft key and make the necessary changes. 3. Press to end data entry. 4. Press the Yes soft key to accept your changes, and then press twice to return to the idle screen.

  • Page 3: Call Functions

    Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Call Functions Place Calls Handset Pick up the handset and dial the number. Or, dial the number first and then pick up the handset. Hands-Free Speakerphone 1. With the handset on-hook, press , an assigned line key, or the NewCall soft key.

  • Page 4: Transfer Calls

    Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Transfer Calls Consulted Transfer 1. Press the Trans soft key during a call. The active call is placed on hold. 2. Dial the party to whom you wish to transfer the call.

  • Page 5: Adjust Call Volume

    Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone 12. Select Features > Forward. 13. Select Disable. Adjust Call Volume • Press to adjust the call volume of the active call. • Press while in idle mode to adjust the ring volume.

  • Page 6: Feature Access Codes

    Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Feature Access Codes In addition to managing your phone features from your phone and My Phone dashboard, you can also use Feature Access Codes. Refer to the Feature Access Codes Reference Guide for a list of codes.

  • Page 7: Do Not Disturb

    Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Retrieve Messages You are alerted that you have messages by a voice mail icon on the screen, a flashing line key, and a red message waiting indicator light. 1. Press 2.

  • Page 8: Additional Help And Resources

    Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Additional Help and Resources Getting Started with Your Service To learn how to manage your user account settings and site service features, go to: https://customertraining.verizon.com/virtualcommtraining. Returning Equipment Should you require replacement equipment, please refer to the Return Merchandise Authorization (RMA) quick reference guide located at https://customertraining.verizon.com/virtualcommtraining.

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