Polycom Soundpoint IP 330 Quick Reference Manual

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Polycom Soundpoint IP 330/331/335 Phone

Quick Reference Guide

www.i-evolve.com/voip

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Summary of Contents for Polycom Soundpoint IP 330

  • Page 1: Quick Reference Guide

    Polycom Soundpoint IP 330/331/335 Phone Quick Reference Guide www.i-evolve.com/voip...
  • Page 2: Table Of Contents

    Table of Contents Phone Overview........................Soft Key Features........................How to Place a Call......................... Placing a Call from a Call List ....................Ending a Call ........................... How to Put a Call on Hold ...................... Transferring Calls........................Call Waiting ..........................Moving Between Active Calls ....................Set Up a Conference in an Active Call ..................
  • Page 3: Phone Overview

    Polycom SoundPoint IP 331 Phone - Overview Default Display Screen Shows Date, Time & Extension Mon, Jul 6 10: 1 2 Di al Lin e 1 Callers NewCall Menu Lin e 2 DE F Hol d PQRS WXYZ OPER Message Light...
  • Page 4: Soft Key Features

    Soft Key Features Features from the Main Display New Call Press this to place a new call. Msgs Press this to access voicemail directly. Callers Press this to access received callers. Press this to access the Contact Directory Features While On a Call Park Press this to park a call on a line to be picked up from another phone Trans...
  • Page 5: How To Place A Call

    How to Place a Call How to Place a Call You can place a call using the handset, headset, or speakerphone by pressing one of the following buttons: • Dial • Line 1 • New Call Soft Key • Headset •...
  • Page 6: Placing A Call From A Call List

    Placing Calls from a Call List Speed Dial To Place a Call From a Call List Use the Up, Right, and Down Arrow keys to scroll through the list to Up shows your speed dial list • Placed Calls • Right shows your placed calls •...
  • Page 7: How To Put A Call On Hold

    How to Put a Call on Hold and Multiple Calls on Hold When call is on hold How to Put a Call on Hold the receiver points upward. Mon, Jul 6 3: 1 8p 0. 1 5 Call Hold and Resume 10:12 To:5195891234 NewCall...
  • Page 8: Transferring Calls

    Transferring Calls How to Transfer a Call Transfer - Allo , prior to completing the call transfer. The end party will see the caller ID of the person transferring the call. Mon, Jul 6 3: 1 8p 0. 1 5 10: 1 2 To:7165891234 Blind Transfer - The call is transferred directly to the end party.
  • Page 9: Call Waiting

    Call Waiting New Call Call From When you receive a call when already on a call you have 3 options: John Smith Ignore Ignores the incoming call. The display screen will Ingore Answer More clear and the ring will be muted. The call is routed ation.
  • Page 10: Set Up A Conference In An Active Call

    Set Up Conference in an Active Call | 3 Way Conference Call on Outbound Calls | Conference Bridge To Set Up a Conference in an Active Call Using the Join Soft Key: When you are in an active call: If you have one call on hold and answer a new call, use the down arrow to go to the call on hold, then press the Join soft key. A conference is created with the active call, the call on hold, and yourself.
  • Page 11: How To Park A Call

    How to Park a Call and Pick Up a Parked Call Parking a call allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set or let any other user pick up the call from any other set.
  • Page 12: Voicemail

    How to Use Voicemail VOICE MAIL you have messages. Mail icon also appears on screen. The presence of new Voice Mail messages is indica Wed, Jul 8 10:39a Waiting Indica ation on the 1 new message graphic display. The stutter dial tone in place of normal dial tone will also sound Ms g s PickUp More...
  • Page 13: Feature Codes

    Feature Codes System Wide Feature Codes and Prefixes Wed, Jul 8 3:45p 10:39 John Smi... Ms g s Callers Dial Line 1 Messages Menu Hold PQRS TUVW OPER Page 13...

Table of Contents