Polycom SoundPoint IP 335 Quick User Manual

®
SoundPoint IP 335
Quick User Guide
for 8x8 Virtual Office
Applies to phones running
Polycom Software 3.2.3.x.
NAVIGATION
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SoundPoint IP 335 Quick User Guide for 8x8 Virtual Office Service. PM3501010 11/2010
For more details, please see the Polycom SoundPoint IP 335 User Guide available at:
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pick up the handset, and then dial the
number. Or, dial the number first, and
then pick up the handset.
Using the hands-free Speakerphone:
 With the handset on-hook, press
,
any assigned line key, or the
NewCall soft key. Then, enter the
number.
or
 Dial the number, and then press
ial
or or an available line key.
Using the optional Headset:
 With the headset connected, press
, any assigned line key, or the
NewCall soft key.
or
 Dial the number and then press
.
During a call, you can alternate
between modes by pressing or
or picking up the handset.
ANSWERING A CALL
Handset: Pick up the handset.
Speakerphone: Press: , the line key,
or the Answer soft key.
Headset (optional): Press .
Incoming calls may be ignored by
pressing the Ignore soft key, or sent
directly to voicemail by pressing the
More soft key, then the Reject soft
key during ringing.
ENDING A CALL
Press the EndCall soft key or the line
key corresponding to the line. Or,
depending on the call mode, press ,
press , or hang up the handset.
http://www.8x8.com/Support/BusinessSupport/Documentation.aspx
REDIAL
ial
Press to display the Placed
Call list. Scroll to select the desired
ial
recipient and press again.
LOCAL CONFERENCE CALLS
To create a three-way local
conference call:
1. Connect to the first party.
2. Press the Conf soft key to create a
new call (the active call is placed on
hold).
3. Place a call to the second party.
4. When the second party answers,
press the Conf soft key again to join
all parties in the conference.
Conference Behavior:
 Placing the conference call on hold
will place the other conference
parties on hold.
 Pressing the Split soft key will split
the conference into two separate
calls on hold.
 A conference may be created
between an active call and a call on
hold by pressing the Join soft key.
CONFERENCE BRIDGE
To call into a conference:
1. Find the ConfS soft key by pressing
the More soft key.
2. Follow the Conference Bridge voice
prompts.
CALL TRANSFER
1. During a call, press the Trans soft
key (the active call is placed on hold).
2. Place a call to the party to which you
want to transfer the call.
3. After speaking with the second party,
press the Trans soft key to complete
the transfer.
Press the Blind soft key to transfer
the call without speaking to the
second party.
Transfer can be cancelled by pressing
the Cancel soft key.
CALL FORWARDING
8x8 recommends using online call
forwarding instead of phone-based call
forwarding so your call forwarding
instructions are stored online instead of on
your phone. If you set your call forwarding
rules on your phone, they will not be in
effect if your phone is disconnected from
an Internet connection.
To enable online call forwarding
(Virtual Office):
1. Log on to your Virtual Office Online
dashboard at
http://virtualoffice.8x8.com
2. Select Settings then Call
Forwarding, then select the
My Rules tab.
3. Update your Call Forwarding Rules
and press Save.
You can return to Virtual Office Online
at any time to update your Call
Forwarding Rules.
To enable call forwarding
(phone-based):
Menu
1. Press and select Features >
Forward.
2. Select a Forwarding Type. Forward
Always, on No Answer, or on Busy.
3. For all types, enter a number to
forward all future calls to. For No
Answer, enter the number of rings
before forwarding.
4. Press the Enable soft key to confirm
Call Forwarding. A moving arrow icon
appears for that line.
5. To disable call forwarding, perform
steps 1 and 2, but select Disable.
DO NOT DISTURB (DND)
Press and select Features >
Do Not Disturb to prevent the phone
from ringing for incoming calls. Press
again to return to the home
screen. An icon appears for all lines to
confirm that DND is enabled. To turn
Do Not Disturb off, press and
select Features > Do Not Disturb.
Press again to return to the
home screen.
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