Warranty - Dimplex CDFI500-PRO Owner's Manual

Warranty

Two Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex cassette and to newly
purchased Dimplex fireplace surrounds
(mantels) and trims. This limited warranty
applies only to purchases made in any
province of Canada except for Yukon
Territory, Nunavut, or Northwest Territories
or in any of the 50 States of the USA (and
the District of Columbia) except for Hawaii
and Alaska. This limited warranty applies
to the original purchaser of the product
only and is not transferable.
Products excluded from this limited
warranty
Logset assemblies are only covered for
transportation to the end user and will
not be covered if damage occurs during
normal operation and/or maintenance.
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold
AS IS without warranty or condition of
any kind (including, without limitation,
any implied warranties or conditions of
merchantability or fitness for a particular
purpose) and the entire risk of as to the
quality and performance of the products is
with the purchaser, and in the event of a
defect the purchaser assumes the entire
cost of all necessary servicing or repair.
What this limited warranty covers and for
how long
Products, other than fireplace surrounds
(mantels) and trims, covered by this
limited warranty have been tested and
inspected prior to shipment. Subject to
the provisions of this warranty, Dimplex
warrants such products to be free from
defects in material and workmanship for
a period of 2 years from the date of the
first purchase of such products as follows:
(a) a repair or replacement warranty on
defective products or parts, including
in-home services, for the first year
following the date of first purchase; and (b)
thereafter, a replacement of parts warranty
on defective products and parts (with no
in-home services) for the 1 year period
commencing on the first anniversary of
first purchase and ending on the second
anniversary of the date of first purchase.
Dimplex fireplace surrounds (mantels)
and trims covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period of
1 year from the date of first purchase of
such products. Warranty services do not
include in-home services.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
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