AudioCodes Mediant 800 Installation Manual
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AudioCodes Mediant 800 Installation Manual

Mediant 800 cce & mediant server cce
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Download this manual See also: Configuration Manual, User Manual
Installation Manual
AudioCodes One Voice™ for Microsoft
Skype for Business
Mediant
Appliances
Mediant 800 CCE & Mediant Server CCE
Microsoft Skype for Business
Cloud Connector Edition (CCE)
Version 2.0.5

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Summary of Contents for AudioCodes Mediant 800

  • Page 1 Installation Manual AudioCodes One Voice™ for Microsoft Skype for Business  Mediant Appliances  Mediant 800 CCE & Mediant Server CCE Microsoft Skype for Business Cloud Connector Edition (CCE) Version 2.0.5...

  • Page 3: Table Of Contents

    4.2.1 Step 1: General Operating System Preparation ............21 4.2.2 Step 2: Run CCE Setup Wizard ................22 4.2.3 Step 3: Enable AudioCodes and Microsoft License Agreement ......23 4.2.4 Step 4: Install/Uninstall CCE ...................26 4.2.5 Step 5: Set CCE General Information ..............27 4.2.6...
  • Page 4 Mediant CCE Appliances This page is intentionally left blank. Installation Manual Document #: LTRT-28087...

  • Page 5: Weee Eu Directive

    Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our Web site at www.audiocodes.com/support.

  • Page 6: Document Revision Record

    Update for Windows license activation and support for Cloud Connector Edition Version 1.4.2. Documentation Feedback AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback...

  • Page 7: Introduction

    Installation Manual 1. Introduction Introduction Thank you for purchasing the Mediant 800 CCE Appliance for Microsoft Skype for Business and the Mediant Server CCE Appliance for Microsoft Skype for Business Cloud Connector Edition for Version 2.0.5 Please read this manual before starting your deployment.
  • Page 8 Mediant CCE Appliances This page is intentionally left blank. Installation Manual Document #: LTRT-28087...

  • Page 9: Mediant Cce Appliance Hardware Platforms

    Mediant CCE Appliance Hardware Platforms The Mediant CCE Appliance is deployed on the following platforms:  AudioCodes Mediant 800 CCE Appliance is installed on the OSN server.  AudioCodes Mediant Server CCE Appliance is installed on an HP ProLiant server Hyper-V Virtual machine.
  • Page 10 Mediant CCE Appliances This page is intentionally left blank. Installation Manual Document #: LTRT-28087...

  • Page 11: Default Configuration Cce Unit

    CCE application uses this user during the CCE installation and in future CCE updates. Mediant 800 Gateway/SBC Default Settings 3.1.1 Login Username: Admin Password: Admin 3.1.2 IP Address Information  Factory default IP address: 192.168.0.2 Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
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  • Page 13: Cce Installation

    CCE DC - LAN/Corporate DMZ • CCE Mediation - LAN/Corporate DMZ • CCE CMS - LAN/Corporate DMZ • Gateway/SBC - LAN/Corporate DMZ  One external IP address (WAN/Internet DMZ) • Edge – WAN/Internet DMZ Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 14: Remote Connection

    Host default IP address: 192.168.0.10 4.1.4 Network Interfaces The AudioCodes CCE Install Wizard creates several virtual switches for the usage of the CCE Virtual Machines under the following names:  Internet DMZ - connect to corporate network or corporate DMZ ...
  • Page 15 Installation Manual 4. CCE Installation Figure 4-1: Typical Network Connection View (Mediant 800) Figure 4-2: Typical Network Connection View (Mediant Server) Note: When installing on the Mediant Server CCE platform, the Install wizard allocates 2 virtual NICs for the software SBC, both are which are associated to physical NIC1. For a different SBC networking configuration, use the Hyper-V Virtual Switch Manager to define the required settings.

  • Page 16: Cce Appliance Platforms

    The CCE uses the two external NICs on the OSN server (rear panel). These ports are labelled GE1 and GE2. Figure 4-3: Rear View Figure 4-4: Mediant 800 OSN Network Interfaces  GE1, GE2 and Internal are physical NIC interfaces.

  • Page 17: Server Cce Appliance

    In the event where the Software SBC is installed on the Server CCE Appliance platform, you can share the same NICs with the CCE or define separate NICs. Figure 4-7: Rear View Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 18: Cce Deployment Scenarios

    IP settings of the vEthernet (Corporate DMZ). 4.1.6 CCE Deployment Scenarios The CCE server is combined with the AudioCodes Gateway/SBC and can be deployed in multiple scenarios. See the diagram below which illustrates the supported deployments options: Installation Manual...
  • Page 19 Scenario 1: Single CCE Appliance and Gateway/SBCs  Scenario 2: Single CCE connected to multiple Gateway/SBCs  Scenario 3: Multiple CCE configured as HA where each CCE is connected to all Gateways/SBCs Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 20: Single Site With High Availability (Ha) Compared To Multi-Site Deployments

    Mediant CCE Appliances 4.1.7 Single Site with High Availability (HA) Compared to Multi-site Deployments The following table lists the differences between a single PSTN site with HA support and multiple PSTN sites deployment (Multi-Site). It is important that you set the different configuration values according to the rules described in the table below: Table 4-1: Single Site with High Availability (HA) and Multi-site Deployments Item...

  • Page 21: Installing Cce

    Activate Windows 2012 R2 on the host server with the key from the Microsoft sticker that is attached to the Mediant server. The AudioCodes Mediant CCE Appliance is supplied with Windows Server 2012 R2 Standard Edition OEM licenses, with the Microsoft Product License code stickers attached to the server hardware.

  • Page 22: Step 2: Run Cce Setup Wizard

    Mediant CCE Appliances 4.2.2 Step 2: Run CCE Setup Wizard The procedure below describes how to run the CCE Setup Wizard.  To run the CCE Setup Wizard: Access the Recovery partition, “Recovery (D)”. Figure 4-10: PC Directory Double-click CCE.Setup.Wizard. The Install Wizard checks for CCE Install Wizard updates.

  • Page 23: Step 3: Enable Audiocodes And Microsoft License Agreement

    4.2.3 Step 3: Enable AudioCodes and Microsoft License Agreement Read and agree to the AudioCodes and Microsoft end user license agreements. Microsoft license agreements are part of the Microsoft component installation. This step installs the PowerShell modules required for CCE setup, and performs several prerequisite actions such as creating virtual switches and changing the local Group Policy to not forcefully unload the user registry at user logoff.
  • Page 24 Mediant CCE Appliances Click Next.; the following screen appears: Figure 4-13: Check CCE PowerShell and CCE Select the I accept the terms in the License Agreement and follow the Skype for Business Online Cloud Connector PowerShell setup. Figure 4-14: Skype for Business Online, Windows PowerShell Module Select the I agree to the license terms and conditions and follow the Skype for Business Online Windows PowerShell setup.
  • Page 25 At this stage, the system checks that all prerequisites have been installed correctly. Click Next. Figure 4-15: Startup Checks and Modules Make sure you that have completed the listed prerequisites before continuing to the next step, and then click Next. Figure 4-16: Prerequisites Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 26: Step 4: Install/Uninstall Cce

    If this is the first time you have installed the CCE on this server, the Install Wizard skips this step. The procedure below describes how to install/uninstall the CCE:  To install the AudioCodes Mediant CCE application: Click the Install option. Click Next. ...

  • Page 27: Step 5: Set Cce General Information

    Enter your Office 365 Global Tenant administrator credentials (User Name and Password). The system tries to connect to your Office 365 tenant to fetch additional information to be used during this installation. Click the Next button to continue. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
  • Page 28 Mediant CCE Appliances Figure 4-18: Set General Information Optional: You can use the Load INI button if you have a predefined CCE ini file. The Install Wizard will use this file during the installation. Installation Manual Document #: LTRT-28087...

  • Page 29: Step 6: Set Cce Site Information

    (select the SIP domains that are used by Office 365 users associated with this PSTN Site). Important: the same SIP domains must be selected in all CCE’s in the same site. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 30: Step 7: Manage External Certificates

    Mediant CCE Appliances The table at the bottom of this dialog displays all the existing CCEs already defined in the selected site. Click the Next button to continue. 4.2.7 Step 7: Manage External Certificates The CCE server requires a certificate for the external Edge obtained from a public Certificate Authority (CA).
  • Page 31 Click the Set Certificate button, the installer checks the certificate validity and displays the information status in the area below. Figure 4-22: Import Certificate Review the information status and then click the Next button. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 32: Step 7-2: Import The Pfx Certificate

    Mediant CCE Appliances 4.2.7.2 Step 7-2: Import the PFX Certificate Use this step in case you already have a PFX certificate that contains a private key and full certificate chain for the CCE Edge.  To import the PFX certificate: Open the Import Certificate tab.

  • Page 33: Step 8: Set Common Configuration

    IP address in the WSUS Server and WSUS Status Server fields. In case these fields are left empty, the CCE checks for updates from the internet. Click the Next button. Figure 4-24: Set Common Configuration Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 34: Step 9: Set Cce Configuration

    Mediant CCE Appliances 4.2.9 Step 9: Set CCE Configuration The procedure below describes how set the CCE different Virtual Machines (VM) configuration.  To set the CCE VM configuration: Set the CCE virtual machine IP address per all four Virtual machines (AD, CMS, Mediation, Edge).

  • Page 35: Step 10: Set Gateway Configuration

    From the Enable Refer Support drop-down list, select True. This will define whether SIP REFER support is enabled or disabled on the gateway/SBC. The default value is True. Figure 4-26: Set Gateway Configuration Click the Add button to add new Gateway definition. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
  • Page 36 Mediant CCE Appliances Figure 4-27: Edit Gateway Settings Set the Gateway/SBC SIP IP address and port and protocol. Set the Gateway/SBC FQDN address. (recommended value for this field is GW<index>.<site name>.cce.local. Click the Update button to add the new Gateway/SBC settings. For sites with multiple gateways, configure the additional Gateways settings using the Add button.

  • Page 37: Step 11: Copy And Download Files

     To copy and download files: Wait for the download operation to complete; the Next button is active. Figure 4-28: Copy and Download Files Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 38: Step 12: Register The Cce Appliance

    Mediant CCE Appliances 4.2.12 Step 12: Register the CCE Appliance The procedure below describes the steps to set the CCE Admin password and how to register in the Office 365 as a new CCE.  To install the instance: Enter the password that will be used as the VM admin and confirm it in the VM password fields.
  • Page 39 Hyper-V Manager includes all 4 CCE virtual machines as shown in the figure below. Figure 4-31: Hyper-V Manager Virtual Machines It is recommended to access all VMs and verify that all automatic/automatic delay services are running. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 40: Step 13: Set The Cce Update Configuration

    Mediant CCE Appliances 4.2.13 Step 13: Set the CCE Update Configuration The Microsoft Office 365 periodically updates the CCE operating system and the Skype for Business roles every time new updates are available. The updates are pushed automatically to the CCE server and perform system upgrade. During the upgrade, the CCE may not be operational.
  • Page 41 You can select the new time windows for your CCE site. Once compete, click the Next button to continue. Note: In case you want to disable automatic OS or CCE updates, set the time windows duration to 0. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 42: Step 14: Set The Windows Activation Key

    Mediant CCE Appliances 4.2.14 Step 14: Set the Windows Activation Key In this step you will need to enter the two Windows server license activation keys. The Installer will use the activation keys to activate the Host and all the four virtual machines. During Microsoft CCE updated new virtual machines will be installed, the new virtual machines will require Windows operating system to be reactivated.

  • Page 43: Step 15: Add Software Sbc On The Mediant Server Cce Appliance

    4.2.15 Step 15: Add Software SBC on the Mediant Server CCE Appliance For AudioCodes Mediant Server CCE Appliance (based on the HP server), the install wizard adds AudioCodes Software SBC as an extra Virtual machine. To configure the AudioCodes Virtual Software SBC, refer to document LTRT-10406 Mediant Virtual Edition SBC Installation Manual Ver.

  • Page 44: Step 16: Set The Gw/Sbc Certificate

    Mediant CCE Appliances 4.2.16 Step 16: Set the GW/SBC Certificate At this stage, you will be able to set the collocated Gateway/SBC certificate. This certificate is required in case TLS is used to secure the connection between the Gateway/SBC and the CCE Mediation server.
  • Page 45 Click Finish. You are asked if you wish to run the SBC wizard to configure the SBC device using the SBC wizard and then to generate an ini file at end of the process. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 46: Step 17: Configure Audiocodes Gateway/Sbc

    To configure the SBC, you can use the SBC Wizard which opens automatically at the end of the AudioCodes Mediant CCE Install Wizard process. Figure 4-38: SBC Configuration Wizard Welcome Configure the AudioCodes Mediant 800 Gateway/SBC or Mediant Software SBC according to your PSTN/SIP trunk connection. For more information, refer to the relevant product documentation: ...

  • Page 47: Step 18: Post-Installation Configuration

    Add DNS records in Office 365 for your Edge  Set up your users in Office 365  Enable users for Cloud PBX voice and voice mail services  Assign users to PSTN sites Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
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  • Page 49: Recovering Cce Image From Usb

     Recovering AudioCodes Mediant Server CCE Appliance image (see below).  Recovering AudioCodes Mediant 800 CCE Appliance image (see Section 5.2 on page 52). Recovering Mediant Server CCE Appliance Image The procedure below describes how to install the software on the Mediant Server CCE Appliance.
  • Page 50 Mediant CCE Appliances Select Option 3 One Time Boot to USB DriveKey option. Figure 5-2: One Time Boot After selecting the USB key from which to boot, the WinPE Splash screen appears: Figure 5-3: WinPE Splash Screen After the WinPE commences, you will see a command line window, prompting you to Continue with the installation.
  • Page 51 Windows 2012R2 as the operating system and may reboot several times. Figure 5-5: Copying files from USB to Recovery Once Windows 2012 R2 has been installed, you may remove the USB key. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...

  • Page 52: Recovering Mediant 800 Cce Appliance Image

    The procedure below describes how to install or re-install the CCE software on the AudioCodes Mediant 800 CCE Appliance.  To install or re-install the software on the AudioCodes Mediant 800 CCE Appliance: Plug in the Mediant 800 appliance's OSN server accessories: Connect computer peripherals (e.g., mouse and keyboard) to the USB ports...
  • Page 53 Installation Manual 5. Recovering CCE Image from USB Figure 5-7: Mediant 800 Boot Override Press Enter; the Mediant 800 OSN server restarts. Warning: Failure to set the First Boot device and Boot Override correctly can result in the server performing an endless loop, constantly rebooting from the USB (partitioning, formatting, and installing Windows each time).
  • Page 54 Mediant CCE Appliances After restarting, the Mediant 800 CCE appliance's OSN server boots from the USB key (once only) and the WinPE Splash screen appears: Figure 5-8: WinPE Splash Screen After WinPE starts, a command line window is displayed, prompting you if you wish to continue with the installation.
  • Page 55 Windows 2012R2 as the operating system and may reboot several times. Figure 5-10: Copying Files from USB to Recovery Once Windows 2012 R2 has been installed, you may remove the CCE Upgrade and Recovery USB dongle. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
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  • Page 57: Abios Setup

    A. BIOS Setup BIOS Setup This appendix describes how to setup the BIOS of the CCE appliance. Mediant 800 CCE Appliance The Mediant 800 CCE appliance must operate with Hyper Threading (HT) disabled in the BIOS settings.  To setup the Bios: Reset the server and press DEL and F2 to access the BIOS settings.
  • Page 58 Mediant CCE Appliances Access the ‘Hyper-threading ’ screen and disable Hyper-threading. Figure A-2: Disable Hyper-threading Installation Manual Document #: LTRT-28087...

  • Page 59: Mediant Server Cce Appliance

     Do the following: Reset the server and press F9 to access the BIOS settings. Figure A-3: Hyper Threading Settings Choose System Options and then Processor Options: Figure A-4: Processor Options Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
  • Page 60 Mediant CCE Appliances Access the ‘Hyper Threading Options’ screen and choose Disabled. Figure A-5: Hyper Threading Options Installation Manual Document #: LTRT-28087...

  • Page 61: Power Performance Settings

    Choose HP Power Profile and verify that the power is set to maximum performance. Figure A-7: HP Power Profile Go to HP Power Regulator and verify that it is set to HP Static High Performance Mode. Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
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  • Page 63: B Known Issues And Workarounds

    Get-CsHybridPSTNAppliance Enter the following command to remove the CCE appliance: Unregister-CsHybridPSTNAppliance -Identity <identity here> - Force Enter the following command to verify that the CCE has been removed: Get-CsHybridPSTNAppliance Version 2.0.5 Mediant 800 CCE & Mediant Server CCE...
  • Page 64 Website: www.audiocodes.com ©2017 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNOM, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners.

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