AudioCodes Mediant 800 Configuration Manual
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AudioCodes Mediant 800 Configuration Manual

E-sbc media gateways
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See also: User Manual , Installation Manual
Mediant™ 800, 1000 and 3000 
E‐SBC Media Gateways 
Connecting PAETEC SIP Trunking Service 
to Microsoft® Lync Server 2010
Configuration Guide
Published by the AudioCodes Interoperability Group
Version 6.2 
October 2011 
Document # LTRT‐33420 

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  • Page 1 Mediant™ 800, 1000 and 3000  E‐SBC Media Gateways  Connecting PAETEC SIP Trunking Service  to Microsoft® Lync Server 2010 Configuration Guide Version 6.2  October 2011  Document # LTRT‐33420  Published by the AudioCodes Interoperability Group...

  • Page 3: Table Of Contents

      Configuration Scenario Overview ..............13   Configuring Microsoft Lync Server 2010 ............15     Configuring AudioCodes’ E-SBC Device as ‘IP/PSTN Gateway’ ..16       Associating the ‘IP/PSTN Gateway’ with the Mediation Server ... 21   Configuring the ‘Route’ on the Lync Server 2010 ......... 27  ...
  • Page 4 Mediant 800/1000/3000 E-SBC Table of Figures   Figure 3-1: Configuration Scenario Overview ..................13   Figure 4-1: Starting the Lync Server Topology Builder ................16   Figure 4-2: Topology Builder Options ..................... 17   Figure 4-3: Save Topology ........................17  ...
  • Page 5 Figure 5-35: SIP Proxy & Registration Parameters Page ..............70   Figure 6-1: Saving the MSBG Configuration ..................71   Figure 7-1: AudioCodes' Proprietary Syslog Server ................74   Figure 7-2: Enabling Syslog ........................74   Figure 7-3: Selecting the Network Interface Currently Used by the PC ..........76  ...
  • Page 6 Mediant 800/1000/3000 E-SBC Reader’s Notes PAETEC and Microsoft Lync Integration Document #: LTRT-33420...
  • Page 7 Notice This document describes the procedure for integrating the PAETEC SIP Trunking service with Microsoft® Lync Server using the AudioCodes Mediant 800 MSBG-E-SBC, Mediant 1000 MSBG E-SBC and Mediant 3000 E-SBC Media Gateway. Information contained in this document is believed to be accurate and reliable at the time of printing.
  • Page 8 Mediant 800/1000/3000 E-SBC Related Documentation Manual Name LTRT-26901 SIP CPE Release Notes v6.2 LTRT-52306 SIP CPE Product Reference Manual v6.2 LTRT-27001 Mediant 1000 MSBG User's Manual v6.2 LTRT-40809 Mediant 1000 MSBG Installation Manual v6.2 LTRT-89710 Mediant 3000 SIP User's Manual v6.2 LTRT-94708 Mediant 3000 SIP-MGCP-MEGACO Installation Manual v6.2...

  • Page 9: Introduction

    Introduction This Configuration Guide describes a sample configuration scenario for a network that uses the AudioCodes Mediant 800 MSBG E-SBC, Mediant 1000 MSBG E–SBC or the Mediant 3000 E-SBC Media Gateway to facilitate a connection between Microsoft Lync 2010 and PATEC’s SIP Trunking Service, for superior voice quality services.
  • Page 10 Mediant 800/1000/3000 E-SBC Reader’s Notes PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 11: Testing Considerations

    Configuration Note 2. Testing Considerations Testing Considerations Note that for the PAETEC test environment: Fax was not tested G.711 U-law and G.729 were the codecs tested for this application Voice mail was not tested during the certification but it functions Version 1.0 Issue 1.0 October 2011...
  • Page 12 Mediant 800/1000/3000 E-SBC Reader's Notes PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 13: Configuration Scenario Overview

    Configuration Note 3. Configuration Scenario Overview Configuration Scenario Overview The configuration scenario described in this guide includes: An enterprise has deployed a Microsoft® Lync server 2010 in its private network for enhanced communication within the company. The enterprise decides to offer its employees VoIP and to connect the company to the PSTN using the PAETEC SIP Trunking Service.
  • Page 14 Mediant 800/1000/3000 E-SBC Reader’s Notes PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 15: Configuring Microsoft Lync Server 2010

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Configuring Microsoft Lync Server 2010 This section describes how to configure the Microsoft Lync Server 2010 to operate with the E-SBC device. To do this: Configure the E-SBC device as an ‘IP/PSTN Gateway’ (see Section on page Associate the ‘IP/PSTN Gateway’...

  • Page 16: Configuring Audiocodes' E-Sbc Device As 'Ip/Pstn Gateway

    Mediant 800/1000/3000 E-SBC Configuring AudioCodes’ E-SBC Device as ‘IP/PSTN Gateway’ This section describes how to configure the AudioCodes E-SBC device as an IP/PSTN Gateway. Note: The Microsoft Lync Topology Builder interface dialogs refer to the E-SBC device as an ‘IP/PSTN gateway’ or ‘PSTN gateway’.

  • Page 17: Figure 4-2: Topology Builder Options

    Configuration Note 4. Configuring Microsoft Lync Server 2010 The following screen is displayed: Figure 4-2: Topology Builder Options Choose ‘Download Topology from the existing deployment’ and click OK. You are prompted to save the Topology which you have downloaded. Figure 4-3: Save Topology Version 1.0 Issue 1.0 October 2011...

  • Page 18: Figure 4-4: Downloaded Topology

    Mediant 800/1000/3000 E-SBC Enter a new File Name and Save - this action enables you to roll back from any changes you make during the installation. The Topology Builder screen with the downloaded topology is displayed. Figure 4-4: Downloaded Topology Expand the Site;...

  • Page 19: Figure 4-5: New Ip/Pstn Gateway

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Figure 4-5: New IP/PSTN Gateway Figure 4-6: Define New IP/PSTN Gateway Enter the FQDN of the E-SBC device (i.e., ‘E-SBC.OCSW14.local’) and click OK. Note that the listening port for the Gateway is ‘5060’ and the transport type is ‘TCP’.

  • Page 20: Figure 4-7: Ip/Pstn Gateway

    Mediant 800/1000/3000 E-SBC Figure 4-7: IP/PSTN Gateway PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 21: Associating The 'Ip/Pstn Gateway' With The Mediation Server

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Associating the ‘IP/PSTN Gateway’ with the Mediation Server This section describes how to associate the ‘IP/PSTN Gateway’ (E-SBC device) with the Mediation Server. To associate the IP/PSTN Gateway with the Mediation Server: Right-click on the Mediation Server to use with the IP/PSTN Gateway (i.e., Mediation2.OCSW14.local) and choose Edit Properties.

  • Page 22: Figure 4-9: Before Associating Ip/Pstn Gateway To A Mediation Server

    Mediant 800/1000/3000 E-SBC The following screen is displayed: Figure 4-9: Before Associating IP/PSTN Gateway to a Mediation Server In the left pane, choose PSTN gateway and in the Mediation Server PSTN gateway pane, select the E-SBC device that is designated as the IP/PSTN gateway (i.e., ‘E-SBC.OCSW14.local’) and click Add to associate it with this...

  • Page 23: Figure 4-10: After Associating Ip/Pstn Gateway To Mediation Server

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Figure 4-10: After Associating IP/PSTN Gateway to Mediation Server In the Mediation Server PSTN gateway pane, the IP/PSTN Gateway that you associated with the Mediation Server is displayed with an adjacent Green Click OK.

  • Page 24: Figure 4-11: Media Server Pstn Gateway Association Properties

    Mediant 800/1000/3000 E-SBC Figure 4-11: Media Server PSTN Gateway Association Properties In the Lync Server main menu, choose Action > Publish Topology. Figure 4-12: Publishing Topology PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 25: Figure 4-13: Publish Topology Confirmation

    Configuration Note 4. Configuring Microsoft Lync Server 2010 The Publish Topology screen is displayed. Figure 4-13: Publish Topology Confirmation Click Next. The Topology Builder attempts to publish your topology. Figure 4-14: Publish Topology Confirmation Version 1.0 Issue 1.0 October 2011...

  • Page 26: Figure 4-15: Publish Topology Successfully Completed

    Mediant 800/1000/3000 E-SBC Wait until the publish topology process ends successfully. Figure 4-15: Publish Topology Successfully Completed Click Finish. PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 27: Configuring The 'Route' On The Lync Server 2010

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Configuring the ‘Route’ on the Lync Server 2010 This section describes how to configure a ‘Route’ on the Lync server and associates it with the IP/PSTN gateway. To configure the ‘route’ on the Lync server: Open the Communication Server Control Panel (CSCP), click Start, select All Programs, and select Lync Server Control Panel.

  • Page 28: Figure 4-17: Lync Server Credentials

    Mediant 800/1000/3000 E-SBC Figure 4-17: Lync Server Credentials The CSCP Home page is displayed. Figure 4-18: CSCP Home page In the Navigation pane, select the Voice Routing option. PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 29: Figure 4-19: Voice Routing

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Figure 4-19: Voice Routing In the Voice Routing menu at the top of the page, select the Route option. Version 1.0 Issue 1.0 October 2011...

  • Page 30: Figure 4-20: Route Option

    Mediant 800/1000/3000 E-SBC Figure 4-20: Route Option In the content area toolbar, click In the Build a Pattern to Match pane, fill in a Name for this route (i.e., SIP Trunk Route) and a Pattern to Match for the phone numbers you want this route to handle.

  • Page 31: Figure 4-21: Adding New Voice Route

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Figure 4-21: Adding New Voice Route Associate the route with the IP/PSTN gateway you created above; scroll down to the Associated Gateways pane and click Add. A list of all the deployed Gateways is displayed. Version 1.0 Issue 1.0 October 2011...

  • Page 32: Figure 4-22: List Of Deployed Gateways

    Mediant 800/1000/3000 E-SBC Figure 4-22: List of Deployed Gateways Select the IP/PSTN Gateway you created above and click OK. Figure 4-23: Selecting the PSTN Gateway PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 33: Figure 4-24: Associating Pstn Usage With A Pstn Gateway

    Configuration Note 4. Configuring Microsoft Lync Server 2010 Associate a PSTN Usage with this route. In the Associated PSTN Usages toolbar, click Select and add the associated PSTN Usage. Figure 4-24: Associating PSTN Usage with a PSTN Gateway Click the OK button in the toolbar at the top of the New Voice Route pane. Version 1.0 Issue 1.0 October 2011...

  • Page 34: Figure 4-25: Confirmation Of New Voice Route

    Mediant 800/1000/3000 E-SBC Figure 4-25: Confirmation of New Voice Route In the Content area toolbar, click the arrow adjacent to the Commit button; a drop-down menu is displayed; select the ‘Commit All’ option. Figure 4-26: Committing Voice Routes PAETEC and Microsoft Lync Integration...

  • Page 35: Figure 4-27: Uncommitted Voice Configuration Settings

    Configuration Note 4. Configuring Microsoft Lync Server 2010 In the Uncommitted Voice Configuration Settings window, click Commit. Figure 4-27: Uncommitted Voice Configuration Settings Version 1.0 Issue 1.0 October 2011...

  • Page 36: Figure 4-28: Voice Routing Configuration Confirmation

    Mediant 800/1000/3000 E-SBC A message is displayed confirming a successful voice routing configuration; in the Microsoft Lync Server 2010 Control Panel prompt, click Close. Figure 4-28: Voice Routing Configuration Confirmation The new committed Route is now displayed in the Voice Routing screen.

  • Page 37: Configuring The E-Sbc Device

    Configuration Note 5. Configuring the E-SBC Device Configuring the E-SBC Device This section provides a step-by-step procedure to configure the E-SBC device. These are the steps: Step 1: Configure IP Addresses - see Section on page 38. Step 2: Enable the SBC Capabilities. See Section on page 43.

  • Page 38: Step 1: Configure Ip Addresses

    Mediant 800/1000/3000 E-SBC Step 1: Configure IP Addresses 5.1.1 LAN and WAN Interface Separation This section describes how to configure IP addresses when the internal data-routing capabilities of the MSBG device are used to connect to the PAETEC SIP Trunk. In this case, configure a separate WAN interface, as shown in the figure below.

  • Page 39: Configuring The Lan Ip Addresses

    Configuration Note 5. Configuring the E-SBC Device 5.1.1.1 Configuring the LAN IP Addresses This section describes how to assign the LAN IP addresses. To assign a LAN VoIP and Management IP address using the Web interface: Open the ‘IP Settings’ page (Configuration tab > VoIP menu > Network sub- menu >...

  • Page 40: Assigning Wan Ip Addresses

    Mediant 800/1000/3000 E-SBC Figure 5-5: Defining LAN Data-Routing IP Address 5.1.1.2 Assigning WAN IP Addresses This section describes how to assign the WAN IP addresses. To assign a WAN IP address: Cable the MSBG device to the WAN network (i.e., ADSL or Cable modem), using the WAN port.

  • Page 41: Lan Only Interface

    Configuration Note 5. Configuring the E-SBC Device Figure 5-7: Selecting WAN Interface for VoIP Traffic in Multiple Interface Table Page From the 'WAN Interface Name' drop-down list, select the WAN interface for VoIP traffic. Click Done and then reset the MSBG device for your setting to take effect. 5.1.2 LAN Only Interface This section describes how to configure IP addresses when a single LAN interface is...

  • Page 42: Figure 5-9: Multiple Interface Table

    Mediant 800/1000/3000 E-SBC Figure 5-9: Multiple Interface Table • Click OK to save settings. PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 43: Step 2: Enable The Sip Sbc Application Mode

    Reset with BURN to FLASH is required. Note: To enable IP2IP capabilities on the AudioCodes E-SBC device, your device must be loaded with the feature key that includes the IP2IP feature and must be running SIP version 6.2 or later.

  • Page 44: Step 3: Configure The Number Of Media Channels

    Mediant 800/1000/3000 E-SBC Step 3: Configure the Number of Media Channels To perform the coder transcoding capabilities, define DSP channels. The number of media channels represents the number of digital signaling processors (DSP) channels that the device allocates to IP-to-IP calls (the remaining DSP channels can be used for PSTN calls).

  • Page 45: Step 4: Configure The Proxy Sets

    Configuration Note 5. Configuring the E-SBC Device Step 4: Configure the Proxy Sets This step describes how to configure the Proxy Sets. The Proxy Sets represent the IP addresses (or FQDN), which are required for communicating with the entities in the network: Proxy Set ID #1 is assigned with the IP address of PAETEC SIP Trunk.

  • Page 46: Figure 5-13: Proxy Set Id 2 For Lync Mediation Server

    Mediant 800/1000/3000 E-SBC Configure the Proxy Set for the Lync Mediation Server: From the 'Proxy Set ID' drop-down list, select "2". In the 'Proxy Address' column, enter the IP address or the FQDN and the listening port of the Lync Mediation Server.

  • Page 47: Step 5: Configure The Ip Groups

    Configuration Note 5. Configuring the E-SBC Device Step 5: Configure the IP Groups This step describes how to create IP groups. Each IP group represents a SIP entity in the device's network. Create IP groups for: PAETEC SIP Trunk Lync Server 2010 – Mediation Server These IP groups are later used by the IP2IP application for routing calls.

  • Page 48: Figure 5-15: Ip Group - For Lync Mediation Server

    Mediant 800/1000/3000 E-SBC Figure 5-15: IP Group - for LYNC Mediation Server Define an IP Group for the LYNC Mediation Server as follows: Select IP Group Index ‘2’: Type: “SERVER” Description: <Free Description> (e.g., “Lync Mediation Server”) Proxy Set ID: “2”...

  • Page 49: Step 6: Configure The Voice Coders

    Configuration Note 5. Configuring the E-SBC Device Step 6: Configure the Voice Coders Since the LYNC Mediation Server supports both the G.711A-law and G.711U-law voice coders, while the PAETEC SIP Trunk requires the G.711U-law coder, you can configure a single coder table reference for both services by utilizing the G711U-law coder or you can create a more dynamic servicing interworking based on commonality of supported vocoders via the default Coders and Coders Group tables.

  • Page 50: Figure 5-17: Coder Group Table 1 – Paetec Sip Trunk

    Mediant 800/1000/3000 E-SBC From ‘Silence Suppression’ drop-down list, select ‘Enable’ or ‘Disabled’ as shown Figure 5-10. This is now the board default coder table. It is referenced by the datafill of parameter Coder Group setting 'Default Coder Group' of IP Profile index 2 and 3.

  • Page 51: Step 7: Define Silence Suppression And Comfort Noise

    Configuration Note 5. Configuring the E-SBC Device 5.6.1 Step 7: Define Silence Suppression and Comfort Noise Overall voice quality has been significantly improved for the Microsoft Lync 2010 environment. These improvements include suppression of typing noise during calls and improved generation of ’comfort noise’ which reduces hissing and smoothes over the discontinuous flow of audio packets.

  • Page 52: Step 8: Configure Ip Profile Settings

    Mediant 800/1000/3000 E-SBC Step 8: Configure IP Profile Settings This section describes how to configure the IP Profile Settings. To configure IP Profile Settings for PAETEC: Open the 'IP Profile Settings' page (Configuration tab > VoIP menu > Coders and Profiles > IP Profile Settings).

  • Page 53: Figure 5-20: Ip Profile Settings – Lync Mediation Server

    Configuration Note 5. Configuring the E-SBC Device To configure IP Profile settings for LYNC Mediation Server: Open the 'IP Profile Settings' page (Configuration tab > VoIP menu > Coders and Profiles > IP Profile Settings). Figure 5-20: IP Profile Settings – LYNC Mediation Server From the ‘Profile ID’...

  • Page 54: Step 9: Configure Ip-To-Ip Routing Setup

    Mediant 800/1000/3000 E-SBC Step 9: Configure IP-to-IP Routing Setup The E-SBC devices’ IP-to-IP call routing capability is performed in two stages: Inbound IP Routing: Recognizes the received call as an IP-to-IP call, based on the call's source IP address. This step is configured in the 'Inbound IP Routing...
  • Page 55 Configuration Note 5. Configuring the E-SBC Device Index #1 configuration identifies all IP calls received from the Mediation Server as IP-to-IP calls and assigns them to the IP Group ID configured for the Lync Mediation Server as verified Lync assigned telephone numbers within a prefix range: •...

  • Page 56: Configure Outbound Ip Routing

    Mediant 800/1000/3000 E-SBC 5.8.2 Configure Outbound IP Routing This step defines how to configure the E-SBC device for outbound routing (i.e., sent) IP-to-IP calls. Figure 5-22 illustrates two different call scenarios, corresponding to Index #1 and Index #2 (described below).

  • Page 57: Step 10: Configure Number Manipulation

    Configuration Note 5. Configuring the E-SBC Device Step 10: Configure Number Manipulation The Manipulation Tables submenu allows you to configure number manipulation and mapping of NPI/TON to SIP messages. This submenu includes the following options: Dest Number IP->Tel. See Section 5.9.1 on page 58.

  • Page 58: Configure Destination Phone Number Manipulation

    Mediant 800/1000/3000 E-SBC 5.9.1 Configure Destination Phone Number Manipulation This section describes how to configure the destination phone number manipulation. configure Destination Phone Number Manipulation Table for IP -> Tel Calls Table: Open the ‘Destination Phone Number Manipulation Table for IP -> Tel calls’ page (Configuration tab >...

  • Page 59: Figure 5-24: Destination Phone Number Manipulation Table For Tel -> Ip Calls

    Configuration Note 5. Configuring the E-SBC Device Figure 5-24: Destination Phone Number Manipulation Table for Tel -> IP Calls Page • Index #0 defines destination number manipulation of IP calls from PAETEC SIP Trunk. All calls received from Source IP Group 1 (i.e., from PAETEC SIP Trunk) and the destination number prefix begins with ‘+’, do not perform any changes to the number.

  • Page 60: Configure Source Phone Number Manipulation

    Mediant 800/1000/3000 E-SBC 5.9.2 Configure Source Phone Number Manipulation To configure Source Phone Number Manipulation Table for IP -> Tel Calls Table: Open the ‘Source Phone Number Manipulation Table for IP -> Tel calls’ page (Configuration tab > VoIP menu > GW and IP to IP > Manipulations submenu >...

  • Page 61: Figure 5-26: Source Phone Number Manipulation Table For Tel -> Ip Calls

    Configuration Note 5. Configuring the E-SBC Device To configure Source Phone Number Manipulation Table for Tel -> IP Calls Table: O pen the ‘Source Phone Number Manipulation Table for Tel -> IP calls’ page (Configuration tab > VoIP menu > GW and IP to IP > Manipulations submenu >...

  • Page 62: Step 11: Configure Ip Profile For Call Forwarding

    Mediant 800/1000/3000 E-SBC 5.10 Step 11: Configure IP Profile for Call Forwarding Call forwarding must be implemented as part of integrating the Microsoft Lync 2010 server and the PAETEC SIP Trunk. Since the Microsoft Lync client forwards the call back to the SIP Trunk, it does not provide any information in the forwarded INVITE (such as Diversion Header) informing that this call has been forwarded.

  • Page 63: Figure 5-28: Output Window

    Configuration Note 5. Configuring the E-SBC Device Open the 'Admin" page by appending the case-sensitive suffix ‘AdminPage’ to the Media Gateway's IP address in your Web browser's URL field (e.g., http://10.15.4.15/AdminPage). In the left pane, click ini Parameters. Figure 5-28: Output Window In the 'Parameter Name' field, enter USESIPURIFORDIVERSIONHEADER.

  • Page 64: Configure Redirect Number Manipulation

    Mediant 800/1000/3000 E-SBC 5.10.1 Configure Redirect Number Manipulation In the event of a call forwarding scenario, a Diversion header must be added to the INVITE towards the PAETEC SIP Trunk (as configured in Section 5.10 above). In this case, the E-SBC copies the Destination number to the Redirect number and adds this number to the Diversion header.

  • Page 65: Step 12: Configuring General Sip Parameters

    Configuration Note 5. Configuring the E-SBC Device 5.11 Step 12: Configuring General SIP Parameters This section describes how to configure the general SIP parameters. To configure the general SIP parameters: Open the 'SIP General’ page (Configuration tab > VoIP menu > SIP Definitions submenu >...
  • Page 66 Mediant 800/1000/3000 E-SBC From the ‘Enable Early Media’ drop-down list, select ‘Enable’ to enable early media. From the ‘Asserted Identity Mode’ drop-down list, select ‘Adding PAsserted Identity’. From the ‘SIP Transport Type’ drop-down list, select ‘TCP’ in case the Mediation Server is configured to use TCP transport type.

  • Page 67: Step 13: Configuring Sip Supplementary Services

    Configuration Note 5. Configuring the E-SBC Device 5.12 Step 13: Configuring SIP Supplementary Services This section describes how to configure the SIP Supplementary Services parameters. To configure SIP Supplementary Services parameters: Open the 'SIP Supplementary Services' page (Configuration tab > VoIP menu > GW and IP 2 IP sub-menu >...

  • Page 68: Figure 5-32: Reasons For Alternative Routing

    Mediant 800/1000/3000 E-SBC To define SIP Reason for Alternative Routing: Open the 'Reasons for Alternative Routing' page (Configuration tab > VoIP menu > GW and IP to IP > Routing submenu > Alternative Routing Reasons). Figure 5-32: Reasons for Alternative Routing Page Under the Tel to IP Reasons group, for Reason 1, select ‘503’.

  • Page 69: Figure 5-33: 'Proxy & Registration

    Configuration Note 5. Configuring the E-SBC Device Figure 5-33: ‘Proxy & Registration’ Page Figure 5-34: Proxy Set ID 2 for Lync Mediation Server Version 1.0 Issue 1.0 October 2011...

  • Page 70: Step 15: Configuring For Gateway Registration

    Mediant 800/1000/3000 E-SBC 5.14 Step 15: Configuring for Gateway Registration This section describes how to configure the SIP Proxy and Registration parameters to support Gateway Registration. To configure the SIP Proxy and Registration parameters: Open the 'SIP General Parameters' page (Configuration tab > VoIP menu > SIP Definitions submenu >...

  • Page 71: Saving The Msbg Configuration

    Configuration Note 6. Saving the MSBG Configuration Saving the MSBG Configuration It’s advisable to periodically save the configuration when completing the following steps of this configuration guide. Return to the Home page and select the Maintenance tab in the left pane. Under Maintenance Actions click the BURN button.
  • Page 72 Mediant 800/1000/3000 E-SBC Reader’s Notes PAETEC and Microsoft Lync Integration Document #: LTRT-33420...

  • Page 73: Troubleshooting

    7.1.3 on page 76. 7.1.1 Case Reporting Procedures When reporting a problem to AudioCodes’ Technical Support department, the following information should be provided: Basic information (required for all types of problems): • Problem description (nature of failure, symptoms, call direction, etc.) •...

  • Page 74: Syslog

    Syslog server using IP/UDP protocol. This information is a collection of error, warning and system messages that record every internal operation of the device. You can use the supplied AudioCodes proprietary Syslog server "ACSyslog" (shown in Figure 7-1) or any other third-party Syslog server for receiving Syslog messages.
  • Page 75 Configuration Note 7. Troubleshooting From the 'Debug Level' drop-down list, select '5' if debug traces are required. To enable Syslog reporting, using the ini file, load an ini file to the device with the following settings: Version 1.0 Issue 1.0 October 2011...

  • Page 76: Wireshark Network Sniffer

    Mediant 800/1000/3000 E-SBC 7.1.3 Wireshark Network Sniffer Wireshark is a freeware packet sniffer application that allows you to view the traffic that is being passed over the network. Wireshark can be used to analyze any network packets. Wireshark can also be used to analyze RTP data streams and extract the audio from the data packets (only for G.711).

  • Page 77: Figure 7-4: Configuring Wireshark Display Options

    Configuration Note 7. Troubleshooting In the 'Capture Options' dialog, select the required display options: Figure 7-4: Configuring Wireshark Display Options Version 1.0 Issue 1.0 October 2011...

  • Page 78: Figure 7-5: Captures Packets

    Mediant 800/1000/3000 E-SBC Click Start. Figure 7-5: Captures Packets To view VoIP call flows, choose VoIP Calls from the Statistics menu. You can view the statistics in graph format by clicking Graph. Figure 7-6: Viewing VoIP Call Flows To play G.711 RTP streams, click the Player button.

  • Page 79: Figure 7-7: Playing G.711 Rtp Streams

    Configuration Note 7. Troubleshooting Figure 7-7: Playing G.711 RTP Streams To analyze the RTP data stream and extract the audio (which can be played using programs such as CoolEdit) from the data packets (only for G.711), point from the Statistics menu to RTP and then choose Stream Analysis. Figure 7-8: Analyzing the RTP Data Save the audio payload of the RTP stream to a file.

  • Page 80: Verifying Firmware

    Mediant 800/1000/3000 E-SBC Verifying Firmware To verify the firmware load actively running on the device, log into the device and view the firmware version on the product homepage as shown in Figure 7-9. In this instance, firmware load 6.20A.023.003 was used for certification testing.
  • Page 81 Configuration Note  www.audiocodes.com...

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