One Of The Global Disk Status Led Lights Is Yellow; My Western Digital Wd2500Js Sata Disk Is Not Detected; Troubleshooting Client Backup And Recovery - Intel SS4000-E Troubleshooting Manual

One of the Global Disk Status LED lights is yellow

If the disk was previously functioning correctly but the LED light is now
yellow, the disk might have failed. The impact of a disk failure depends
on the disk configuration:

My Western Digital WD2500JS SATA disk is not detected

For the following SATA disk Information:
Vendor: Western Digital Corporation
Model: WD Caviar SE WD2500JS-98MHB0
Characteristic: 250GB
By factory default, the above disk enables SSC (Spread Spectrum
Clocking); however, the GD31244 SATA controller used in Intel Storage
Server SS4000-E does not support SSC.
To disable SSC in the above hard drive, please remove jumper in pins 1
and 2 with reference to the picture label on hard disk. Consult manufac-
ture documentation for more information.

Troubleshooting Client Backup and Recovery

This section provides general information about common problems that
you might have with Intel® Client Backup and Recovery and steps you
can take to resolve them.
Note: If you need help from Technical Support, you might be asked to create
a diagnostic file.