A Backup Did Not Occur At Its Regularly Scheduled Time; I Can't Change My Backup Schedule - Intel SS4000-E Troubleshooting Manual

type the following:
ping IP_address
where IP_address is the IP address of the storage system. If you do
not see Reply from..., the problem is with your network.
Make sure that the backup has not been deleted on the storage sys-
tem by checking the Backups page. If it has been deleted, remove
protection and protect the disk again.
If you changed the name of your computer, the storage system will not
recognize it any longer. Remove protection for all your disks or parti-
tions, delete the old computer name from the storage system, and
then protect your disks again.

A backup did not occur at its regularly scheduled time

Check the schedule to confirm that it is correctly configured.
Make sure the computer is powered on during the scheduled backup
time.
Make sure the storage system is powered on during the scheduled
backup time.
On the Status page, make sure that the Status is Normal. If protec-
tion is stopped (for example, if you recovered the disk or recovered a
different partition on the same disk), backups will not occur until you
resume protection by clicking Back Up Now.
If you changed the name of your computer, the storage system will not
recognize it any longer. Remove protection for all your disks or parti-
tions; delete the old computer name from the storage system, and
then protect your disks again.
If the IP address of the storage system changed (for example, if the
storage system obtains its IP address from a DHCP server and ac-
quired a new one after you added the storage system to the list of
backup locations), you must start Intel® Client Backup and Recovery
so that it can retrieve the new IP address. You must do this each time
the IP address on the storage system changes.

I can't change my backup schedule

On the Status page, make sure that the Status is Normal. If protection
is stopped (for example, if you recovered the disk or recovered a differ-
ent partition on the same disk), you cannot change the schedule until