THOMSON TM546 User Manual
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THOMSON TM546 User Manual

Residential adsl gateway
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SpeedTouch™546
Residential ADSL Gateway
User's Guide
Release R5.3.1

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Summary of Contents for THOMSON TM546

  • Page 1 SpeedTouch™546 Residential ADSL Gateway User’s Guide Release R5.3.1...
  • Page 3 SpeedTouch™ User’s Guide R5.3.1...

  • Page 4: Document Information

    United States and/or other countries. UNIX® is a registered trademark of UNIX System Laboratories, Incorporated. Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other countries. Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo- rated, registered in the United States and/or other countries.

  • Page 5: Table Of Contents

    Contents About this User’s Guide ... 1 1 Your SpeedTouch™ ... 3 SpeedTouch™ Features ... 4 1.1.1 Hardware Specifications ... 5 1.1.2 Software Features ... 6 SpeedTouch™ LED Behaviour ... 8 How to Access your SpeedTouch™... 9 1.3.1 Access via the Web Interface... 10 1.3.2 Access via CLI ...
  • Page 6 Contents 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7 4.3.8 4.4.1 4.4.2 4.4.3 4.4.4 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 4.5.6 4.5.7 4.5.8 4.5.9 4.5.10 4.5.11 4.5.12 4.5.13 4.5.14 4.5.15 4.5.16 Navigation... 32 Menu ... 33 Language Bar ... 34 Navigation Bar ...
  • Page 7 Home Network ... 73 4.6.1 Devices ... 74 4.6.2 Device Settings ... 75 4.6.3 Assign Public IP ... 76 4.6.4 Interfaces ... 77 4.6.5 Interface Settings ... 78 4.6.6 DHCP Pool... 79 5 Software Upgrade... 81 Upgrade Wizard on Setup CD... 82 6 Troubleshooting...
  • Page 8 Contents E-DOC-CTC-20050429-0100 v1.0...

  • Page 9: About This User's Guide

    About this User’s Guide Used Symbols Terminology Generally, the SpeedTouch™546(i) will be referred to as SpeedTouch™ in this User’s Guide. Typographical In interactive input and output, typed input is displayed in a bold font and Conventions commands are displayed Comments are added in italics. Example: =>language list CODE LANGUAGE VERSION FILENAME...
  • Page 10 About this User’s Guide E-DOC-CTC-20050429-0100 v1.0...

  • Page 11: Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1 Your SpeedTouch™ Introduction With the SpeedTouch™546(i) Residential ADSL Gateway you can build a secure home or small office network, connecting wired Ethernet devices and surf the Internet at high speed. Installation For more information on how to set up your SpeedTouch™, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and Setup Guide.

  • Page 12: Speedtouch™ Features

    Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: Hardware Specifications Software Features E-DOC-CTC-20050429-0100 v1.0...

  • Page 13: Hardware Specifications

    1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL modem, supporting: ADSL over POTS for a SpeedTouch™ADSL/POTS variant) ADSL over ISDN for a SpeedTouch™ ADSL/ISDN variant) ADSL/RE-ADLS2/ADSL2/ADSL2+ for both ADSL over POTS and ADSL over ISDN Physical interfaces WAN: One RJ-11 port for ADSL/POTS or ADSL/ISDN connection LAN: Four RJ-45 ports to connect up to 4 PCs to a 10/100 Base-T Ehternet network Power inlet...

  • Page 14: Software Features

    Chapter 1 Your SpeedTouch™ 1.1.2 Software Features ADSL compliance ATM features Bridging features Routing features Services Security Configuration If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL), ADSL2, RE-ADSL and ADSL2+ If ISDN in overlay: G.handshake, G.dmt, ADSL2, RE-ADSL and ADSL2+ Up to 16 simultaneous PVCs, allowing multiple simultaneous destinations ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC /...
  • Page 15 Chapter 1 Your SpeedTouch™ Management Multi-level user protection, Event logging DHCP server, client and relay, DHCP-to-PPP spoofing DNS server, client and relay Time synchronization: SNTPv1, SNTPv2, SNTPv3 and SNTPv4 System logging SNMPv1 agent with MIB-II Firmware upgradeable via upgrade wizard on Setup CD E-DOC-CTC-20050429-0100 v1.0...

  • Page 16: Speedtouch™ Led Behaviour

    Chapter 1 Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. Following table shows the meaning of the different LEDs: Indicator Name Colour...

  • Page 17: How To Access Your Speedtouch

    1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of following ways: Access Method Command Line Interface (CLI) File Transfer Protocol (FTP) Remote Assistance E-DOC-CTC-20050429-0100 v1.0 Can be used to: Configure your SpeedTouch™ via HTTP or HTTPS.

  • Page 18: Access Via The Web Interface

    Chapter 1 Your SpeedTouch™ 1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: Open a web browser. In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’. You can access the pages via the http protocol.

  • Page 19: Access Via Cli

    1.3.2 Access via CLI Command Line You can access the Command Line Interface (CLI) via: Interface (CLI) A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet.
  • Page 20 Chapter 1 Your SpeedTouch™ Telnet session Proceed as follows: Open a telnet application. You can use the Command Prompt window. In Windows XP for instance: On the Windows task bar, click Start. Select (All) Programs > Accessories > Command Prompt. Connect to your SpeedTouch™.

  • Page 21: Access Via Ftp

    1.3.3 Access via FTP File Transfer Protocol You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP) (FTP), in order to: Restore or backup configuration files, templates or language packs. Upgrade your configuration or firmware. File system The SpeedTouch™...
  • Page 22 Chapter 1 Your SpeedTouch™ File system access rights Common FTP commands On the different directories you have following privileges: Directory root Depending on the access rights you have on a directory, you can use one of following commands: Command... You can use to... access another directory than the one currently open.
  • Page 23 FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt, type bin and press Enter. Example: /home/doejohn{1}$ftp 192.168.1.254 Connected to 192.168.1.254 220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change. Name (192.168.1.254:doejohn): 331 SpeedTouch™...

  • Page 24: Remote Assistance

    Chapter 1 Your SpeedTouch™ 1.3.4 Remote Assistance Remote access Enabling remote access Disabling remote access You can make your SpeedTouch accessible from the Internet with regard to remote support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely.

  • Page 25: Local Network Setup

    2 Local Network Setup Ethernet network The Ethernet ports on the back panel of your SpeedTouch™ allow you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or to a computer with installed Ethernet card. Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices Standard wiring Use the yellow Ethernet cable provided to wire your computer’s Ethernet port to the...
  • Page 26 Chapter 2 Local Network Setup Device settings Ethernet link check Once you’ve connected a device, you are able to personalise its settings: Go to the SpeedTouch™ web pages. In the menu select Home Network > Devices. Click the name of your device, or if the device’s settings haven’t been personalised yet, click the MAC address of the device.

  • Page 27: Internet Connectivity Dial-In Clients

    3 Internet Connectivity Dial-In Clients Introduction For setting up initial Internet connectivity, using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the configuration of the SpeedTouch™ you may have: As soon as the initial configuration has been done, immediate and uninterrupted WAN access is provided.
  • Page 28 Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in clients Broadband host PPPoE dial-in clients The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control the client.

  • Page 29: Speedtouch™ Web

    3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below you can use on any computer system. For more information on Internet connection setup, see the provided Installation and Setup Guide.
  • Page 30 Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet session To close an active PPP connection: Go to the SpeedTouch™ Home page. Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PPP dial-in client will close the Internet connection.

  • Page 31: Igd Control Agent

    3.2 IGD Control Agent Introduction MS Windows XP users can easily establish PPP sessions, thanks to MS Windows XP’s Internet Gateway Device (IGD) Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC. Preconditions Following conditions must be met: Following subcomponents of Windows XP’s Networking Services must be added to your Windows XP system: UPnP™...
  • Page 32 Chapter 3 Internet Connectivity Dial-In Clients Internet connection status Terminating an Internet session As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC’s Network Connections window: Proceed as follows: In the Windows task bar, click Start.

  • Page 33: Ms Windows Xp Broadband Connection

    3.3 MS Windows XP BroadBand Connection Prerequisites To be able to use the MS Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Start menu, click (Settings >) Control Panel. The Control Panel window appears.
  • Page 34 Chapter 3 Internet Connectivity Dial-In Clients Select whether the connection will be available to any user or only to yourself: Fill in the Internet account information. This information should be provided by your service provider: At the end of the configuration the following window appears: Click Finish to complete the configuration.
  • Page 35 Starting a broadband Proceed as follows: Internet session On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. The Connect YourISP window appears: If requested, enter user name and password for your user account at the Service Provider.
  • Page 36 Chapter 3 Internet Connectivity Dial-In Clients Terminating a broadband Internet session Proceed as follows: On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections >...

  • Page 37: Mac Os X Pppoe Dial-In Client

    Configuring a Proceed as follows: broadband connection On the Apple menu, click System Preferences. In the System Preferences window, click the Network icon. The Network window appears. Make sure Built-in Ethernet is selected in the Show list and click the PPPoE tab: Enter the Account Name and Password provided by your Service Provider.
  • Page 38 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Internet session Terminating a broadband Internet session Proceed as follows: Click the Internet Connect dockling. If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list.

  • Page 39: Speedtouch™ Web Interface

    4 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™. “1.3.1 Access via the Web Interface”...

  • Page 40: Navigation

    Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Menu Language bar Tasks E-DOC-CTC-20050429-0100 v1.0...

  • Page 41: Menu

    4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 42: Language Bar

    Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ web interface. The language bar will only be shown if more than one language is available. E-DOC-CTC-20050429-0100 v1.0...

  • Page 43: Navigation Bar

    4.1.3 Navigation Bar Navigation bar The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ web interface. Get context related Help information.

  • Page 44: Notification Area

    Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. Information indicated by a green traffic light. If none of these events occur, the notification area will not be shown. Navigation Bar and is used to display: E-DOC-CTC-20050429-0100 v1.0...

  • Page 45: Tasks

    Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks. These tasks will guide you to the page where you can perform the selected task. E-DOC-CTC-20050429-0100 v1.0...

  • Page 46: Home

    Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page The SpeedTouch™ home page gives you a short overview of all the configurable aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20050429-0100 v1.0...

  • Page 47: Speedtouch

    4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items: Information Configuration Event Logs Update The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Configuration E-DOC-CTC-20050429-0100 v1.0 Information Chapter 4 SpeedTouch™ Web Interface...

  • Page 48: Information

    Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20050429-0100 v1.0...

  • Page 49: Speedtouch™ Easy Setup

    4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard This wizard helps you configure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: On the left menu, click SpeedTouch. In the Pick a task... list, click Set up. The Easy Setup wizard will now guide you through the configuration of your SpeedTouch™.

  • Page 50: Restart

    Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Accessing the Restart page Restarting your SpeedTouch™ Proceed as follows: On the left menu, click SpeedTouch. In the Pick a task... list, click Restart. Proceed as follows: Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™...

  • Page 51: Configuration

    4.3.4 Configuration Overview The Overview page displays the current configuration of your SpeedTouch™. Details The Details page displays more detailed information on the current configuration of your SpeedTouch™. Configure The Configure page allows you to change the current configuration. If you want to: Reconfigure your SpeedTouch™: Click Configuration Wizard under Service Configuration.

  • Page 52: Backup & Restore

    Chapter 4 SpeedTouch™ Web Interface 4.3.5 Backup & Restore Introduction Accessing the Backup & Restore page Saving your current configuration Restoring a previously saved configuration This page allows you to: Save your current configuration. Restore a previously saved configuration. Proceed as follows: On the SpeedTouch menu, click Configuration.

  • Page 53: Reset To Factory Defaults

    4.3.6 Reset to Factory Defaults Introduction This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Accessing the Reset to Proceed as follows: Factory Defaults page On the left menu, click SpeedTouch. In the Pick a task...

  • Page 54: Event Logs

    Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging Recorded Events table The Event Logs page summarizes the latest events recorded on your SpeedTouch™. The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on.

  • Page 55: Update

    Chapter 4 SpeedTouch™ Web Interface 4.3.8 Update Updating the The Update page allows you to: SpeedTouch™ system View System Information. software View information on the current System Firmware. Update your SpeedTouch™ from a remote server. Use this option if you want to have yourSpeedTouch™ check on the internet for new firmware and update if it found one.

  • Page 56: Broadband Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband Connection menu The Broadband Connection page The Broadband Connection menu consists of following menu items: DSL Connection Internet Services The Broadband Connection page gives you a short status overview of the connections configured on the SpeedTouch™.

  • Page 57: Connectivity Check

    4.4.1 Connectivity Check Introduction This page enables you to perform a connectivity check on an Internet service of your SpeedTouch™. Accessing the Proceed as follows: Connectivity Check page On the left menu, click Broadband Connection. In the Pick a task... list, click Check connectivity to the Internet. Checking you Internet Proceed as follows: Connectivity...

  • Page 58: Dsl Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Details Click Overview to view brief information on your DSL connection. Click Details to view a more detailed information on your DSL connection. E-DOC-CTC-20050429-0100 v1.0...

  • Page 59: Internet Services

    4.4.3 Internet Services Internet Services The Internet Services page displays information on your Internet Connection(s). information To view more detailed information on a specific connection, click the View more... link of the corresponding connection. E-DOC-CTC-20050429-0100 v1.0 If you configured a dial-up connection you are able to establish/terminate the connection by clicking Connect/Disconnect.

  • Page 60: Internet Service Settings

    Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Service Settings page Overview Details Proceed as follows: On the Broadband Connection menu click Internet Services. Click the View more link of the internet service you want to view. The Overview page gives you basic information on the selected Internet Service.

  • Page 61: Toolbox

    4.5 Toolbox The Toolbox menu The Toolbox menu consists of following menu items: Remote Allows you to make your SpeedTouch™ accessible for remote support. Game & Application Allows you to share services and games that you run in your private network towards the internet.

  • Page 62: Remote Assistance

    Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote Assistance This page allows you to make your SpeedTouch™ accessible for remote support. You must be connected to the Internet to be able to enable remote assistance. To use remote assistance: If needed, type a password in the Password box.

  • Page 63: Game & Application Sharing

    4.5.2 Game & Application Sharing Overview The Overview page summarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™. Select Use Extended Security to only allow the creation of port maps.

  • Page 64: Defined Games & Applications

    Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page The Defined Games & Applications page Proceed as follows: In the Toolbox menu, click Game & Application Sharing. In the Pick a task... list, click Modify a game or application. This page gives you an overview of the games and applications defined on your SpeedTouch™.

  • Page 65: Game Or Application Definition

    4.5.4 Game or Application Definition Accessing the Game or Proceed as follows: Application Definition In the Toolbox menu, click Game & Application Sharing. page In the Pick a task... list, click Modify a game or application. Click the name of the game or application you want to view/change. Overview This page gives you an overview of the port mappings used to allow this service or game to be initiated from the Internet.

  • Page 66: New Game Or Application

    Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Accessing the Game or Application Definition Creating a new game or application Proceed as follows: On the Applications page, click Game & Application Sharing. In the Pick a task... list, click Create a new game or application. Proceed as follows: Type the name of the game or application in the Name box.

  • Page 67: Parental Control

    4.5.6 Parental Control Parental Control The SpeedTouch™ allows you to block/allow particular web sites: Based on the web site’s URL. Based on the web site’s content. Redirect a web site to another web site. Overview The Overview page displays: The current Address Based Filtering rules. The current Content Based Filtering configuration.
  • Page 68 Chapter 4 SpeedTouch™ Web Interface Deny access to a specific web site Allow access to a specific web site Redirect a web site Use this feature if: Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule.
  • Page 69 Redirecting all web Proceed as follows: sites Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. Click Add. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Web Site box.

  • Page 70: Web Filtering Activation

    Chapter 4 SpeedTouch™ Web Interface 4.5.7 Web Filtering Activation Accessing this page Web Filtering Activation page Standard license activation Proceed as follows: On the Toolbox menu, click Web Site Filtering. In the Pick a task... list, click Activate Web filtering License. This page allows you to: Activate a Web Filtering evaluation license.

  • Page 71: Content Level

    4.5.8 Content Level Accessing this page Proceed as follows: On the Toolbox menu, click Web Site Filtering. Click Configure. Click the Edit link of the content level you want to edit. Overview This page gives you an overview of the different categories and their rules. Following icons indicate whether the content type is allowed or not: Icon Configure...

  • Page 72: New Content Level

    Chapter 4 SpeedTouch™ Web Interface 4.5.9 New Content Level Introduction Procedure Content level creation Content level configuration Content level definition This page allows you to create a new content level. To access this page: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure.
  • Page 73 Content level activation To activate your new content level: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure. In the Content Level list, select your new content level. The new content level is now active. E-DOC-CTC-20050429-0100 v1.0 Chapter 4 SpeedTouch™...

  • Page 74: Firewall

    Chapter 4 SpeedTouch™ Web Interface 4.5.10 Firewall Overview Configure The Overview page summarizes the overall security policy configured on your SpeedTouch™. The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: Block All: to protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.

  • Page 75: Intrusion Detection

    Chapter 4 SpeedTouch™ Web Interface 4.5.11 Intrusion Detection Intrusion Detection Your SpeedTouch™ is protecting your network against malicious intrusions. This page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 76: Dynamic Dns

    Chapter 4 SpeedTouch™ Web Interface 4.5.12 Dynamic DNS What is Dynamic DNS Overview Configure The Dynamic DNS service allows you to assign a dynamic DNS host name (e.g. john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 77: User Management

    4.5.13 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure The Configure page allows you to: Click Add to create a new user account. Click Delete to remove a user.

  • Page 78: Edit User

    Chapter 4 SpeedTouch™ Web Interface 4.5.14 Edit User Accessing the User Edit page Editing a user account Proceed as follows: On the Toolbox menu, click User Management. Under Local User Data, click on the name of the user you want to edit. The Edit User page allows you to: Click Reset Password to reset the password of the selected user to the user name.

  • Page 79: Change Default User

    4.5.15 Change Default User Changing the default This page allows you to change the default user. If users browse to the user SpeedTouch™ web pages, they will be automatically logged in under this account. E-DOC-CTC-20050429-0100 v1.0 To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 80: Add User

    Chapter 4 SpeedTouch™ Web Interface 4.5.16 Add User Adding users This page allows you to add a new user. Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe.

  • Page 81: Home Network

    4.6 Home Network Home Network Menu This menu consists of following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™. The Home Network The Home Network gives you an overview of your SpeedTouch™...

  • Page 82: Devices

    Chapter 4 SpeedTouch™ Web Interface 4.6.1 Devices Overview Configure The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™...

  • Page 83: Device Settings

    4.6.2 Device Settings Accessing the device Proceed as follows: settings page On the Home Network menu, click Devices. In the Detected Device(s), click the name of the device you want to view. Overview The Overview page displays following information: Information allows you to view: Addressing allows you to view: Connection Sharing: Gives you an overview of the games or services that are currently assigned to...

  • Page 84: Assign Public Ip

    Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction Accessing the Assign Public IP page Assigning the public IP address to a device This page allows you to assign the public IP address of your Internet Connection(s) to a specific device on your local network. You might want to do this if: You do not want to use the Network Address Translation engine of your SpeedTouch™.

  • Page 85: Interfaces

    Chapter 4 SpeedTouch™ Web Interface 4.6.4 Interfaces Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view.

  • Page 86: Interface Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.5 Interface Settings Overview Configure Assigning a new IP address to the SpeedTouch™ The Overview page gives you an overview of the current interface settings. The Configure page allows you to: Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings.

  • Page 87: Dhcp Pool

    4.6.6 DHCP Pool DHCP Pool This page allows you to create/change a DHCP pool. Accessing the DHCP Proceed as follows: Pool page On the Home Network menu, click Interfaces. Click on the name of the interface of which you want to change the DHCP pool settings.
  • Page 88 Chapter 4 SpeedTouch™ Web Interface The DHCP Pool page Following settings are available for configuration: Interface: The SpeedTouch™ interface for which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool. Both the start and end IP address define the IP address range used by the DHCP server to assign leases.

  • Page 89: Software Upgrade

    5 Software Upgrade Introduction This chapter describes how to upgrade the SpeedTouch™ system software or firmware. System software For the availability of new system software version packages you can: upgrades availability Click the SpeedTouch Maintenance link, available on the Setup CD menu. Check for SpeedTouch™...

  • Page 90: Upgrade Wizard On Setup Cd

    Chapter 5 Software Upgrade 5.1 Upgrade Wizard on Setup CD Introduction Starting the Upgrade Wizard The procedures described in this section are valid only in case: You run an MS Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected through Ethernet. During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software.
  • Page 91 Upgrade procedure In the Welcome to the SpeedTouch Upgrade Wizard window, click Next. The SpeedTouch™ Software License Agreement window appears. You must accept before continuing. Click Yes to accept. The SpeedTouch™ Upgrade Wizard will search for the SpeedTouch™ on the network.
  • Page 92 Chapter 5 Software Upgrade System software downgrade The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details. Select the appropriate system software version and click Next.

  • Page 93: Troubleshooting

    Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider. For Internet connection troubleshooting, refer to the provided Installation and Setup Guide.

  • Page 94: General Speedtouch™ Troubleshooting

    Chapter 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work SpeedTouch™ unreachable Poor SpeedTouch™ performance If none of the LEDs light up, make sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device, that is 15V AC.

  • Page 95: Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.1 Ethernet Troubleshooting LAN LED does not light Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20050429-0100 v1.0...

  • Page 96: Upgrade Troubleshooting

    Chapter 6 Troubleshooting 6.1.2 Upgrade Troubleshooting Introduction Upgrade via Setup CD While upgrading your SpeedTouch™ via the Upgrade Wizard on the Setup CD, you might encounter one of following problems. If the Upgrade Wizard in step 4, as described in does not find any SpeedTouch™...

  • Page 97: Upnp™ On Windows Xp Systems

    6.2 UPnP™ on Windows XP Systems SpeedTouch™ not Check on following: detected by UPnP™ or Make sure the UPnP™ and Internet Gateway Device Control Client Networking IGD Control Client components are added to your MS Windows XP system. Your computer doesn’t support UPnP™ if you run an operating system other than MS Windows XP and MS Windows Millennium.
  • Page 98 Chapter 6 Troubleshooting Adding IGD Discovery and Control Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows task bar, click Start.

  • Page 99: Reset To Factory Defaults

    6.3 Reset to Factory Defaults Resetting your You might consider a reset to factory defaults as described below. SpeedTouch™ You can choose between: Hardware reset Software reset A reset to factory default settings deletes the configuration profile settings. Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed. Hardware reset Proceed as follows: Make sure the SpeedTouch™...
  • Page 100 Chapter 6 Troubleshooting E-DOC-CTC-20050429-0100 v1.0...

  • Page 102: Need More Help

    Need more help? Additional help is available online at www.speedtouch.com...

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