Paper Is Smeared Or Scuffed - Epson XP-15000 Series User Manual

User's Guide
"Available Paper and Capacities" on page 42
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"Paper Handling Precautions" on page 41
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"List of Paper Types" on page 44
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Paper Is Smeared or Scuffed

❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it.
❏ If thick paper is scuffed, enable the reduce scuffing setting. If you enable this setting, print quality may decline
or printing may slow down.
❏ Control panel
Select Settings > Printer Settings from the home screen, and then enable Thick Paper.
❏ Windows
Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and
Envelopes.
❏ Mac OS
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Thick paper and
envelopes setting.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
"Loading Paper in the Paper Cassette" on page 45
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"Loading Paper in the Rear Paper Feed" on page 52
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"Cleaning the Paper Path for Ink Smears" on page 106
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"Guide to Windows Printer Driver" on page 121
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Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
151