Paper Is Smeared Or Scuffed - Epson ET-18100 Series User Manual

Solving Problems
Multiple sheets of paper are fed into the printer at the same time.
Solutions
See the following to prevent multiple sheets of paper being fed into the printer at the same time.
"Several Sheets of Paper are Fed at a Time" on page 108
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Paper Is Smeared or Scuffed

The following causes can be considered.
Paper is loaded incorrectly.
Solutions
When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the
paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
"Loading Paper in the Rear Paper Feeder" on page 27
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The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
"Cleaning the Paper Path for Ink Smears (when the Surface of the Print Result is Smeared Vertically)"
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on page 66
The paper is curled.
Solutions
Place the paper on a flat surface to check if it is curled. If it is, flatten it.
The print head is rubbing the surface of the paper.
Solutions
When printing on thick paper, the print head is close to the printing surface and the paper may be
scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or
printing may slow down.
❏ Windows
Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and
Envelopes.
If the paper is still scuffed after selecting the Thick Paper and Envelopes setting, select Short Grain
Paper in the Extended Settings window of the printer driver.
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Print Quality is Poor Print Quality is Poor with Black Ink
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