Epson XP-320 User Manual
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Epson XP-320 User Manual

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  • Page 1 XP-320 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power and Sleep Timer Settings - Windows............23 Changing the Power and Sleep Timer Settings - OS X..............24 Epson Connect Solutions for Smartphones, Tablets, and More ............25 Using Epson Email Print ....................... 26 Using the Epson iPrint Mobile App ....................26 Using Epson Remote Print ......................
  • Page 4 Loading Paper............................ 43 Loading Envelopes ..........................46 Paper Loading Capacity ........................49 Available Epson Papers ........................50 Borderless Paper Type Compatibility ....................51 Paper or Media Type Settings - Control Panel ................... 52 Paper or Media Type Settings - Product Software................53 Placing Originals on the Product ......................
  • Page 5 Starting a Scan Using the Product Control Panel ................91 Changing Default Scan Button Settings ..................93 Starting a Scan Using the Epson Scan Icon .................. 93 Starting a Scan from a Scanning Program..................95 Selecting Epson Scan Settings ......................97 Scan Modes...........................
  • Page 6 Uploading Scanned Images to Email ..................144 Saving Scanned Images to a Folder ..................145 Epson JPEG File Settings....................... 146 Epson TIFF and Multi-TIFF File Settings ................147 Scanning to a PDF File........................ 148 Restoring Photo Colors as You Scan ..................151 Using Memory Cards With Your Product ....................
  • Page 7 Checking Cartridge Status on the LCD Screen................167 Checking Cartridge Status with Windows ..................169 Checking Cartridge Status with OS X ..................172 Purchase Epson Ink Cartridges......................173 Ink Cartridge Part Numbers ......................173 Removing and Installing Ink Cartridges.................... 174 Replacing Ink Cartridges Using a Computer Utility................
  • Page 8 Print Head Alignment ........................193 Aligning the Print Head Using the Product Control Panel ............193 Aligning the Print Head Using a Computer Utility................. 195 Cleaning the Paper Path ........................197 Cleaning and Transporting Your Product ..................... 198 Cleaning Your Product ........................198 Transporting Your Product .......................
  • Page 9 Incorrect Colors ........................... 227 Solving Scanning Problems ......................228 Scanning Software Does Not Operate Correctly ................. 228 Cannot Start Epson Scan ......................228 Solving Scanned Image Quality Problems ..................229 Image Consists of a Few Dots Only..................... 230 Line of Dots Appears in All Scanned Images................230 Straight Lines in an Image Appear Crooked ................
  • Page 10 Wireless Connection Safety Instructions ..................251 FCC Compliance Statement......................251 Trademarks ............................254 Copyright Notice..........................254 libTIFF Software Acknowledgment....................255 A Note Concerning Responsible Use of Copyrighted Materials........... 255 Default Delay Times for Power Management for Epson Products ..........256...
  • Page 11 Copyright Attribution ........................256...

  • Page 13: Xp-320 User's Guide

    XP-320 User's Guide Welcome to the XP-320 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 14: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Using AirPrint Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 15: Adjusting Control Panel Position

    start button stop button Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. • To raise the control panel, lift it up from the bottom. •...
  • Page 16 You see this screen: 3. Press the arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the arrow buttons to select Language and press the OK button. 5. Press the arrow buttons to select a language and press the OK button. 6.

  • Page 17: Product Parts Locations

    Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Top Sheet feeder Paper support Output tray Paper stopper Feeder guard Edge guide...
  • Page 18 Document cover Scanner glass Control panel Control panel release bar (beneath) Memory card slot Memory card access light Parent topic: Product Parts Locations...

  • Page 19: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position Parent topic: Product Parts Locations...

  • Page 20: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
  • Page 21 2. Press the arrow buttons to select Setup and press the OK button. You see this screen: 3. Press the arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the arrow buttons to select Power Off Timer and press the OK button.

  • Page 22: Changing The Sleep Timer Setting From The Control Panel

    You see this screen: 5. Press the up or down arrow buttons to select the length of time after which you want the product to automatically turn off when it is not in use. Then press the OK button. 6. Press the home button to exit.

  • Page 23: Changing The Power And Sleep Timer Settings - Windows

    You see this screen: 4. Select Sleep Timer and press the OK button. You see this screen: 5. Select the time period you want before the product goes to sleep. Then press the OK button. 6. Press the home button to exit. Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - Windows...

  • Page 24: Changing The Power And Sleep Timer Settings - Os X

    1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Maintenance tab. 4. Click the Printer and Option Information button. You see this screen: 5. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting.

  • Page 25: Epson Connect Solutions For Smartphones, Tablets, And More

    You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers these solutions to print from anywhere: Epson Email Print, Epson iPrint Mobile App, and Epson Remote Print.

  • Page 26: Using Epson Email Print

    Using AirPrint Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 27: Using Epson Remote Print

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.

  • Page 28: Setting Up Google Cloud Print On A Chromebook

    Related tasks Printing a Network Status Sheet Setting Up Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below.
  • Page 29 Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup. 1. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network.

  • Page 30: Using Airprint

    Using AirPrint AirPrint allows you to wirelessly print to your product from your Apple device running the latest version of iOS, and from your Mac running OS X 10.7 or later. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint.

  • Page 31: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 32: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 33 3. Press the arrow buttons to select Wi-Fi Setup Wizard and press the OK button. 4. Press the arrow buttons to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.

  • Page 34: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.

  • Page 35: Enabling Wi-Fi Direct Mode

    To enable peer-to-peer mode, you must select it from the Web Config Utility, under Advanced Settings > Services > Wi-Fi Direct. Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.
  • Page 36 6. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the up and down arrow buttons to scroll through characters. Then press the right arrow button to move to the next character. •...

  • Page 37: Wi-Fi Protected Setup (Wps)

    You see this screen: 8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 9. Press the OK button to exit. You see either an AP or D connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.

  • Page 38: Using Wps To Connect To A Network

    Using WPS to Connect to a Network If you have a WPS-enabled router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the WPS button on your router. 2. On the product, press the home button, if necessary.
  • Page 39 You see this screen: 3. Press the arrow buttons to select Network Settings and press the OK button. 4. Press the arrow buttons to select Print Status Sheet and press the OK button. You see this screen: 5. Press the start button to print the network status sheet.

  • Page 40: Changing Or Updating Network Connections

    Parent topic: Wi-Fi Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic: Wi-Fi Networking...

  • Page 41: Connecting To A New Wi-Fi Router

    2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.
  • Page 42 You see this screen: 3. Press the arrow buttons to select Disable Wi-Fi and press the OK button. 4. Press the OK button to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...

  • Page 43: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Product Software Loading Paper You can print documents and photos on a variety of paper types and sizes.
  • Page 44 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 45 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. 9.

  • Page 46: Loading Envelopes

    buttons to select Change, then press the OK button. Select the paper size and press the OK button, then select the paper type and press the OK button. Note: To prevent the paper setup screen from appearing automatically when you load paper, select the Setup >...
  • Page 47 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray and open the paper stopper.
  • Page 48 4. Slide the edge guide left. 5. Load up to 10 envelopes printable side up and flap edge left, against the right side as shown. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: •...

  • Page 49: Paper Loading Capacity

    Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper * Based on 20-lb (75-g/m²) paper weight. Do not load paper above the arrow mark inside the left edge guide.

  • Page 50: Available Epson Papers

    Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

  • Page 51: Borderless Paper Type Compatibility

    Epson Premium Presentation Letter (8.5 × 11 inches S041568 Paper Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) Epson Brochure & Flyer Paper Letter (8.5 × 11 inches...

  • Page 52: Paper Or Media Type Settings - Control Panel

    Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelope Envelope Parent topic: Loading Paper...

  • Page 53: Paper Or Media Type Settings - Product Software

    Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semigloss Parent topic: Loading Paper...

  • Page 54: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 55 If you are scanning in Full Auto mode or using thumbnail preview in another mode in Epson Scan, the edges of your original may be cropped by about 0.2 inch (4.5 mm) from the top and side edges. Manually position your original away from the edges to prevent cropping.

  • Page 56: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.
  • Page 57 • B&W: for black-and-white copies 7. Press the OK button to view the print settings for the copies. You see this screen: 8. Press the down arrow button to view the individual settings. You see this screen: 9. To view the print settings, press the up or down arrow button. To change the print settings, press the left or right arrow button and select the necessary settings.

  • Page 58: Paper Size Settings - Copying

    10. When you are ready to copy, press the start button. Note: To cancel copying, press the stop button. Paper Size Settings - Copying Copying Options Parent topic: Copying Related tasks Placing Originals on the Scanner Glass Related topics Loading Paper Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
  • Page 59 Copying option Available settings Description Reduce/Enlarge Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting Auto Fit Automatically sizes the image to fit the selected paper size setting Custom Automatically sizes the image by the percentage you select as the Custom Size setting Custom Size 25 to 400%...

  • Page 60: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 61 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
  • Page 62 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 63: Selecting Double-Sided Printing Settings - Windows Only

    Selecting Double-sided Printing Settings - Windows Only You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side.

  • Page 64: Double-Sided Printing Options - Windows

    You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with Windows...

  • Page 65: Selecting Additional Layout And Print Options - Windows

    Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Option Select a binding option to use when creating a folded booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Only Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab.
  • Page 66 • Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage. Select the percentage in the % menu. 2. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation for your image.

  • Page 67: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 68: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 69: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 70 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 71: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.

  • Page 72: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 73: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
  • Page 74 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 75: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 76: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 77: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 78: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 79: Selecting Basic Print Settings - Os X

    Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 80 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 81 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 82 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 83: Print Quality Settings - Os X

    Print Quality Settings - OS X You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on photo paper. Fast Economy For the fastest printing with draft quality.

  • Page 84: Selecting Page Setup Settings - Os X

    Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.

  • Page 85: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 86: Color Matching And Color Options - Os X

    You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Select the option you want to use as the Color Mode setting.

  • Page 87: Selecting Printing Preferences - Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 88: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 89: Printing Your Document Or Photo - Os X

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X...

  • Page 90: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary: OS X 10.6/10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold"...

  • Page 91: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 92 The scan options are displayed: 4. Press the arrow buttons to select a scan option and press the OK button. • To Computer (JPEG) saves your scan file directly to your computer or as an image capture in OS X 10.6/10.7/10.8/10.9/10.10. •...

  • Page 93: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
  • Page 94 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.

  • Page 95: Starting A Scan From A Scanning Program

    Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 96 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...

  • Page 97: Selecting Epson Scan Settings

    Scanning in Professional Mode Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Full Auto Mode This mode automatically detects the type of content you are scanning, selects settings for it, and saves your scanned image.

  • Page 98: Selecting The Scan Mode

    You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings...
  • Page 99 You see this window:...
  • Page 100 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 101: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 102 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 103 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 104: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 105 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 106 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 107: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.

  • Page 108: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 109 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 110 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 111: Scanning In Office Mode

    Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.

  • Page 112: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 113 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 114: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.

  • Page 115: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 116 You see this window:...
  • Page 117 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 118: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 119 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.

  • Page 120: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 121 Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers.

  • Page 122: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 123 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 124 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 125: Image Preview Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
  • Page 126 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.

  • Page 127: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.

  • Page 128: Available Scanned File Types And Optional Settings

    A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).

  • Page 129: Scanning With Os X Using Image Capture

    With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
  • Page 130 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.

  • Page 131: Available Scan Settings - Os X Image Capture

    Scanning with OS X Using Image Capture Scanning from Smart Devices Using the Epson iPrint application, you can use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device.

  • Page 132: Scanning To Online Destinations Using Easy Photo Scan

    You can use Easy Photo Scan to easily scan your originals, edit the scanned images, and upload them to Facebook or other online destinations. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
  • Page 133 Start, and select All Programs or Programs. Select Epson Software and click Easy Photo Scan. Select your product and click OK, if necessary. • OS X: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary.

  • Page 134: Uploading Scanned Images To Facebook

    7. Repeat these steps for each image you want to upload. 8. When you finish scanning, click one of the destination icons to upload the images. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using.
  • Page 135 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 136: Uploading Scanned Images To Picasa

    10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Picasa You can configure a Picasa account for use with Easy Photo Scan and upload your scanned images.
  • Page 137 You see a window like this: Note: If you have already configured a Picasa account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 138: Uploading Scanned Images To Evernote

    13. Click Send to upload the images to your Picasa account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
  • Page 139 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.

  • Page 140: Uploading Scanned Images To Sugarsync

    8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
  • Page 141 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.

  • Page 142: Uploading Scanned Images To A Web Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
  • Page 143 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.

  • Page 144: Uploading Scanned Images To Email

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.

  • Page 145: Saving Scanned Images To A Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.

  • Page 146: Epson Jpeg File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.

  • Page 147: Epson Tiff And Multi-Tiff File Settings

    ICC profile. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan.

  • Page 148: Scanning To A Pdf File

    Scanning to Online Destinations Using Easy Photo Scan Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer.
  • Page 149 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan.
  • Page 150 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows...

  • Page 151: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 152 Related tasks Placing Originals on the Scanner Glass Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings...

  • Page 153: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1.

  • Page 154: Memory Card Types

    Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Memory Card Types...

  • Page 155: Removing A Memory Card

    Removing a Memory Card After you finish working with a memory card, you can check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.

  • Page 156: Viewing And Printing Photos

    Viewing and Printing Photos Parent topic: Using Memory Cards With Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Individual Photos Selecting Print Settings for Photos Displayed on the LCD Screen Print Setting Options - Photo Mode Parent topic: Printing from a Memory Card...

  • Page 157: Selecting Print Settings For Photos Displayed On The Lcd Screen

    You see the current settings: 7. To change the print settings, press the arrow button shown on the screen and select the necessary settings. 8. When you are ready to print, press the start button. Note: To cancel printing, press the stop button.

  • Page 158: Print Setting Options - Photo Mode

    You see this screen: 2. Do the following as necessary to select settings: • To change the selected option for the current print setting, press the left or right arrow button and select the option you want. • To select a different print setting, press the up or down arrow button, select the setting you want, and press the left or right arrow button to select the option you want for the setting.

  • Page 159: Transferring Photos On A Memory Card

    Print settings Available options Description Fix Red-Eye Off-Current Turns off red-eye correction for the current print job On-Current Turns on red-eye correction for the current print job Parent topic: Viewing and Printing Photos Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product. Setting Up File Sharing for Photo Transfers From Your Computer Transferring Photos from a Memory Card to Your Computer Parent topic:...
  • Page 160 3. Do one of the following to access your memory card files from your computer: • Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then select the removable disk icon. • OS X with a USB connection: Look for the removable disk icon on your desktop or computer window, then select it.

  • Page 161: Printing Personalized Projects

    Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1.
  • Page 162 4. Press the arrow buttons to select Lined Papers and press the OK button. 5. Press the arrow buttons, then press the OK button to select one of the following settings: • Wide Rule • Thin Rule • Graph Paper •...

  • Page 163: Printing Personalized Note Paper

    Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...

  • Page 164: Printing Calendar Pages

    1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Press the home button, if necessary.
  • Page 165 3. Press the arrow buttons to select Personal Stationery and press the OK button. 4. Press the arrow buttons to select Calendar and press the OK button. 5. Press the arrow buttons, then press the OK button to select one of the following settings: •...
  • Page 166 6. If you chose Monthly, select the year and month, and press the OK button. 7. Select the type of paper to print on and press the OK button. 8. When you see a message asking you to load paper, press the OK button. 9.

  • Page 167: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 168 You see this screen: 2. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 3. Do one of the following: •...

  • Page 169: Checking Cartridge Status With Windows

    • If you want to replace an ink cartridge now, select Replace now and press the OK button. When you finish replacing cartridges, press the button. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
  • Page 170 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 171 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...

  • Page 172: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...

  • Page 173: Purchase Epson Ink Cartridges

    (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.

  • Page 174: Removing And Installing Ink Cartridges

    220XL Yellow 220XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 175 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully.
  • Page 176 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  • Page 177 6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
  • Page 178 The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges...

  • Page 179: Replacing Ink Cartridges Using A Computer Utility

    Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).

  • Page 180: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.

  • Page 181: Printing With Expended Color Cartridges - Os X

    Related tasks Selecting Basic Print Settings - Windows Cancelling Printing Using a Product Button Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.

  • Page 182: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 183 • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing. • Click Disable this feature to continue using the remaining black ink. Note: If you disable this feature, it remains disabled until you install a new black ink cartridge.

  • Page 184: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
  • Page 185 3. Press the arrow buttons to select Setup and press the OK button. 4. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 5. Press the OK button. 6. Press the start button. After the nozzle pattern prints, you see this screen:...
  • Page 186 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select No and press the OK button. Press the stop button to exit.

  • Page 187: Checking The Nozzles Using A Computer Utility

    Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 188: Print Head Cleaning

    4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 189: Cleaning The Print Head Using The Product Control Panel

    Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...

  • Page 190: Cleaning The Print Head Using A Computer Utility

    You see this screen: Caution: Never turn off the product during a cleaning cycle or you may damage it. 7. Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is clean.
  • Page 191 • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4.
  • Page 192 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.

  • Page 193: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
  • Page 194 5. Press the arrow buttons to select Head Alignment and press the OK button. You see this screen: 6. Press the OK button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7.

  • Page 195: Aligning The Print Head Using A Computer Utility

    You see this screen: 8. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection. Parent topic: Print Head Alignment Related topics Loading Paper Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer.
  • Page 196 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 197: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. Note: Make sure there is no dust or stains on the scanner glass or document cover.

  • Page 198: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 199 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. 1. Turn off the product. 2.
  • Page 200 8. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.

  • Page 201: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.

  • Page 202: Product Status Messages

    Condition/solution E-01 A fatal printer error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. E-02 A fatal scanner error has occurred. Turn the product off and then back on again. If the error continues, contact Epson for support.

  • Page 203: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 204 5. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 6. Press the OK button. 7. Press the start button. After the nozzle pattern prints, you see this screen: 8. Do the following, depending on the results of the product check: •...

  • Page 205: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 206: Solving Setup Problems

    You see this screen: 4. Press the arrow buttons to select one of these options and press the OK button: • Network Settings: Resets all network settings. • All except Network: Resets all control panel settings, except for network settings. •...

  • Page 207: Noise After Ink Installation

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 208: Control Panel Setup Problems

    Control Panel Setup Problems If you have problems setting up the control panel, try these solutions: • To view LCD screen text in a different language, select a different language setting for the panel. • To adjust the position of the control panel, carefully raise or lower it using the release bar. Parent topic: Solving Setup Problems Related tasks...

  • Page 209: Network Software Cannot Find Product On A Network

    • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...

  • Page 210: Product Does Not Appear In Os X Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 211: Cannot Print Over A Network

    Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. Parent topic: Solving Network Problems Cannot Print Over a Network If you cannot print over a network, try these solutions: •...

  • Page 212: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

  • Page 213: Solving Copying Problems

    Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: •...

  • Page 214: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide.

  • Page 215: Paper Ejection Problems

    5. Lift up the scanner unit, and remove the jammed paper and any torn pieces. 6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references...

  • Page 216: Solving Problems Printing From A Computer

    • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings - Product Software Related tasks Cancelling Printing Using a Product Button...

  • Page 217: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.

  • Page 218: Error After Cartridge Replacement

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.

  • Page 219: Solving Page Layout And Content Problems

    • Select a lower print quality setting. • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • High Speed Copies • Always Spool RAW Datatype • Page Rendering Mode •...

  • Page 220: Inverted Image

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 221: Incorrect Margins On Printout

    Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...

  • Page 222: Incorrect Characters Print

    • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references...

  • Page 223: Slanted Printout

    Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Print Layout Options - OS X Selecting Page Setup Settings - OS X Slanted Printout If your printouts are slanted, try these solutions: •...

  • Page 224: White Or Dark Lines In Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 225: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X...

  • Page 226: Grainy Printout

    • The ink cartridges may be old or low on ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. •...

  • Page 227: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 228: Solving Scanning Problems

    • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.

  • Page 229: Solving Scanned Image Quality Problems

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 230: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 231: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 232: Back Of Original Image Appears In Scanned Image

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 233: Scanned Image Colors Do Not Match Original Colors

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 234: Solving Memory Card Problems

    Related tasks Placing Originals on the Scanner Glass Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card Cannot Transfer Photos To or From a Memory Card Parent topic: Solving Problems...

  • Page 235: Cannot Transfer Photos To Or From A Memory Card

    Memory Card Specifications Related tasks Inserting a Memory Card Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: • Make sure you have inserted only one memory card at a time. •...
  • Page 236 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.

  • Page 237: Uninstalling Product Software - Os X

    Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 238 Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca...

  • Page 239: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...

  • Page 240: Os X System Requirements

    • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.

  • Page 241: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 242: Printable Area Specifications

    Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight 20 lb (75 g/m...
  • Page 243 Borderless Quality border/top: 1.72 inch (43 mm) minimum Quality border/bottom: 1.40 inch (35 mm) minimum Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.20 inch (5 mm) minimum Quality border/right: 0.71 inch (18 mm) minimum Quality border/left: 1.60 inch (40 mm) minimum Parent topic: Technical Specifications...

  • Page 244: Ink Cartridge Specifications

    Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.

  • Page 245: Dimension Specifications

    Compatible types/maximum SD/2GB capacities SDHC/32GB SDXC/64GB miniSD/2GB* miniSDHC/32GB* microSD/2GB* microSDHC/32GB* microSDXC/64GB* Voltage requirements 3.3 V type, dual voltage 3.3 V/5 V type with supply voltage of 3.3 V; 5 V memory cards are not supported Maximum current: 200 mA Parent topic: Technical Specifications Dimension Specifications Height...

  • Page 246: Environmental Specifications

    Input voltage range 100 to 240 V model: 90 to 264 V Rated frequency range 50/60 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying: Approximately 13 W (ISO/IEC24712) Ready mode: Approximately 4.6 W Sleep mode: Approximately 1.6 W Power off mode: Approximately 0.3 W Parent topic: Technical Specifications...

  • Page 247: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 248: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. General Product Safety Instructions...
  • Page 249 • Allow space behind the product for the cables, and space above the product so that you can fully raise the document cover. • Leave enough space in front of the product for the paper to be fully ejected. • Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust. •...

  • Page 250: Ink Cartridge Safety Instructions

    • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Parent topic: Notices Ink Cartridge Safety Instructions •...

  • Page 251: Lcd Screen Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
  • Page 252 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 253 electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 254: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 255: Libtiff Software Acknowledgment

    Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.

  • Page 256: Default Delay Times For Power Management For Epson Products

    Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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