Checking The Software And Data - Epson XP-15000 Series User Manual

User's Guide
❏ Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
"Connecting to a Computer" on page 22
&

Checking the Software and Data

❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
"Installing Applications" on page 130
&
"Checking for Genuine Epson Printer Drivers" on page 141
&
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏ Windows 10/Windows 8.1/Windows 8/Windows 7
Click the printer icon, and then click Print server properties from the displayed menu.
❏ Windows Vista
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏ Windows XP
From the File menu, select Server Properties.
Solving Problems
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