Samsung SCX-5530FN/XAZ Service Manual page 128

Troubleshooting
6.2.5 Multi-Feeding
• Description Multiple sheets of paper are fed at once.
Check and Cause
1. Solenoid malfunction(the solenoid does not work
properly): Perform Engine Test Mode.
2. Friction-Pad is contaminated with foreign matter.(oil..)
3. The face of paper is blended.
6.2.6 Paper rolled in the fuser
• Description Paper rolled in the fuser 100.5mm
Check and Cause
1. Contamination of the pressure roller or heat roller
(Background, Hot off set).
2. Check the claw of the fuser whether it is deformed.
Service Manual
6-4
Solution
1. Replace the solenoid if necessary.
2. Clean the friction-pad with soft cloth dampened with
IPA(Isopropyl Alcohol).
3. Use the smooth paper.
Solution
1. After disassembling the fuser, clean contamination
between the heat roller and the thermostor and
remove the contamination of the pressure roller.
2. If there is heavy background, repair it by the
background troubleshooting method.
3. Clean the surface of the heat roller with IPA or water.
4. Check the warp or separation of the print claw and
the holder plate claw, and then manage it.
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