Wyse 3315SE Reference Manual

Winterm 3000 series windows-based terminal
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Winterm 3000 Series Windows
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Summary of Contents for Wyse 3315SE

  • Page 1 Winterm 3000 Series Windows -based Terminal ® Reference Guide...
  • Page 3 Winterm 3000 Series ® Windows -based Terminal Reference Guide 883590-08 Rev. A August 1999 Wyse Technology Inc. 3471 North First Street San Jose, CA 95134-1803...
  • Page 4: Ordering Information

    Trademarks WYSE is a registered trademark and Winterm is a trademark of Wyse Technology Inc. ICA 3 is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.
  • Page 5 Regulatory Engineering department. Changes or modifications made without written approval may void the user’s authority to operate the equipment. Terminal Requirements Compliance Models 3315SE, 3320SE, 3350SE, 3515SE, 3715SE, and 3720SE terminals meet Class B requirements.
  • Page 6 Canadian DOC Notices Refer to the previous section, “Terminal Requirements Compliance,” to find out what model terminal each of the statements below refers to. Class A This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 7 THE SOFTWARE CONTAINED IN THE FIRMWARE. Limited Software Warranty and Disclaimer WYSE warrants that, for a period of ninety (90) days from the date of shipment, the Firmware will, under normal use, be free from defects in materials and workmanship in the EPROM (or similar storage device). The foregoing warranty shall not apply to any Firmware which has been used in violation of this Agreement.
  • Page 8 HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Limit of Liability UNDER NO CIRCUMSTANCES SHALL WYSE BE LIABLE FOR LOSS OF DATA, COST OF COVER, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THESE...
  • Page 9 ® ® EULA for Microsoft Windows CE Operating System for Windows-based Terminal Devices IMPORTANT—READ CAREFULLY This End User License Agreement (EULA) is a legal agreement between you (either an individual or a single entity) and the manufacturer (MANUFACTURER) of the special purpose computing device (SYSTEM) you acquired which includes certain Microsoft software product(s) installed on the SYSTEM and/or included in the SYSTEM package (SOFTWARE).
  • Page 10 viii • Use of Windows CE Operating System for Windows-based Terminal Devices with Microsoft Windows NT Server, Terminal Server Edition If the SOFTWARE is Windows CE operating system for Windows-based Terminal devices, the following special provisions apply. In order to use the SYSTEM in connection with Windows NT Server, Terminal Server Edition, you must possess (1) a Client Access License for Windows NT Server, Terminal Server Edition and (2) an end user license for Windows NT Workstation or an...
  • Page 11 • Single EULA The package for the SYSTEM SOFTWARE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the SYSTEM SOFTWARE.
  • Page 12 5. Product Support Product support for the SOFTWARE is not provided by MS, its parent corporation, Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to MANUFACTURER’s support number provided in the documentation for the SYSTEM. Should you have any questions concerning this EULA, or if you desire to contact MANUFACTURER for any other reason, please refer to the address provided in the documentation for the SYSTEM.
  • Page 13 8. Limited Warranty • Limited Warranty MANUFACTURER warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt. Any implied warranties on the SOFTWARE are limited to ninety (90) days.
  • Page 14 If this EULA was acquired outside the United States, then local law may apply. Should you have any questions concerning this EULA, please contact the MANUFACTURER of your SYSTEM. U.S. GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the...
  • Page 15: Table Of Contents

    UI Menu Control 5 Introducing the 3000 Series Windows-based Terminals Model 3000 Terminals 7 Models Summary 7 Models 3315SE/3320SE Terminals 8 Model 3350SE Terminal 9 Models 3515SE, 3715SE, and 3720SE Terminals 10 General Terminal Information Using the General Properties Sheet 11...
  • Page 16 Installation Procedures Models 3315SE/3320SE Terminal Installation Locating the Terminal 27 Connecting the Terminal 27 Mounting the Terminal 31 Freestanding Desktop Mounting 31 Wall Mounting 32 Cable Retaining Clip and Shroud Installation 34 Turning On the Terminal 36 Model 3350SE Terminal Installation...
  • Page 17 Terminal Management Initial Terminal Setup Using the Setup Wizard 63 Changing Terminal Properties Using the Terminal Properties Dialog Box 72 Display Configuration Using the Display Properties Sheet 74 Input Configuration Using the Input Properties Sheet 76 Network Configuration Using the Network Properties Sheet 80 Connections Management Using the Connections Properties Sheet 84 Using the Configure Properties Sheet 85...
  • Page 18 Connection Configuration Creating New Connections Choosing a Connection Protocol 103 Using the Startup Function 104 Startup Options 105 ICA Connections Using the Specify Connection Type Dialog Box 107 Network Connections 108 Dial-In Connection 112 Dial-Up Connections Using the Dial-Up Configuration Wizard 113 Using the Dialing Properties and Configure Command Buttons Using the Dialing Properties Dialog Box 118 Using the Device Properties Dialog Box 119...
  • Page 19 xvii Modem Connection Configuration Using the Devices Properties Sheet 148 ISDN Settings 149 Adding or Changing Modems 151 Terminal Firmware Upgrades Cable Firmware Upgrades Setup 155 Flash Parallel Download Procedure 156 Manual Download 156 Auto Download 157 Cable Pinouts 158 Parallel Download Cable Pinouts 158 FTP Pull Firmware Upgrades Using the Upgrade Properties Sheet 162...
  • Page 20 xviii Client Security Security Properties Using the Security Properties Sheet 182 Terminal Accounts Guest Accounts 185 User Accounts 186 Administator Accounts 186 Using Terminal Accounts 186 Creating Terminal Accounts Using the Add User Account Dialog Box 188 Modifying and Deleting Terminal Accounts Using the Modify User Account Dialog Box 192 Deleting Terminal Accounts 194 Terminal Login...
  • Page 21 General Properties Sheet 11 System Settings Change Dialog Box 12 SysInfo Properties Sheet 13 About Properties Sheet 14 3315SE/3320SE Terminal Back Panel Connectors 28 3315SE/3320SE Freestanding Desktop Mounting 31 3315SE/3320SE Optional Wall Mount Configuration 32 3315SE/3320SE Cable Retaining Clip Installation 34...
  • Page 22 17-1 Default Hotkeys Properties Sheet 87 17-2 Preferences Properties Sheet 89 17-3 Server Location Properties Sheet 91 19-1 Apps Properties Sheet 95 20-1 Shutdown Window Dialog Box 99 20-2 Terminal Settings Change Dialog Box 100 21-1 New Connection Dialog Box 103 21-2 Connection Startup Dialog Box 104 22-1 Specify Connection Type Dialog Box 107 22-2 Citrix Search Message 108...
  • Page 23 Text Format Conventions 4 UI Menu Control 5 Terminal Features 15 Specifications for the 3315SE, 3320SE, and 3350SE Terminals 17 Specifications for the 3515SE, 3715SE, and 3720SE Terminals 21 3315SE/3320SE Terminal Back Panel Connectors 29 3350SE Terminal Back Panel Connectors 38...
  • Page 24 xxii 24-1 Dialing Properties Dialog Box 118 24-2 Port Settings Properties Sheet 120 24-3 Call Options Properties Sheet 121 25-1 TCP/IP Settings Dialog Box 124 25-2 Security Settings Dialog Box 125 27-1 Terminal Emulation and Terminal Type 132 27-2 TCP/IP Telnet Configuration 136 27-3 Modem Settings Dialog Box 139 27-4 Configuration of Serial Cable on Com1 Dialog Box 140 28-1 Net Connections Properties Sheet 143...
  • Page 25: Product Overview

    Product Overview About the Reference Guide Introducing the 3000 Series Windows-based Terminals General Terminal Information Terminal Features Terminal Specifications...
  • Page 27: About The Reference Guide

    WBT (Windows-based Terminal). This guide is written for both users and administrators, and covers the Models 3315SE, 3320SE, 3350SE, 3515SE, 3715SE, and 3720SE terminals. The reference guide consists of the following sections: •...
  • Page 28: Guide Conventions

    Product Overview Guide Conventions Text Format Table 1-1 lists the text format conventions used in this document. Table 1-1 Text Format Conventions Convention Where Used Italic New term, book title or emphasis. Bold Screen display, keycaps, and user input. Indicates a note. A note adds information. Note Indicates a caution.
  • Page 29: Ui Menu Control

    UI Menu Control Table 1-2 describes the command buttons used for UI menu control on a 3000 series WBT. Table 1-2 UI Menu Control Command Button Function Found in the upper right corner of a dialog box. Click on this command button to quit a dialog box or properties sheet without saving changes.
  • Page 30 Product Overview...
  • Page 31: Introducing The 3000 Series Windows-Based Terminals

    Windows-based terminal while the application’s logic executes on the server. Models Summary There are six models of Winterm 3000 series terminals: • Modular type, Models 3315SE, 3320SE, and 3350SE • Integrated-CRT type, Models 3515SE, 3715SE, and 3720SE...
  • Page 32: Models 3315Se/3320Se Terminals

    The connections for peripherals such as the monitor, keyboard, and mouse are on the back of the terminal. The following figure shows a modular terminal. Figure 2-1 3315SE/3320SE Terminal The following items are provided with the Models 3315SE and 3320SE terminals: • Power supply and power cord •...
  • Page 33: Model 3350Se Terminal

    An optional wall-mount bracket is also available. For more information call 1-800-800-WYSE (9973). Monitors are not provided with Models 3315SE, 3320SE, and 3350SE terminals. You must provide the standard VGA monitor and video interface cable for your monitor. The cable must have a 15-pin plug connector to attach to the video...
  • Page 34: Models 3515Se, 3715Se, And 3720Se Terminals

    3000 series terminals. The connections for peripherals such as keyboard and mouse are on the back of the terminal. The following figure shows an integrated-CRT terminal. Figure 2-3 3515SE/3715SE/3720SE Terminal The following items are provided with the 3315SE, 3715SE, and 3720SE terminals: • Power cord •...
  • Page 35: General Terminal Information

    General Terminal Information There are three properties sheets in the UI that provide general terminal information. They are the General properties sheet (Figure 3-1), the SysInfo properties sheet (Figure 3-2), and the About properties sheet (Figure 3-3). Using the General Properties Sheet Figure 3-1 General Properties Sheet...
  • Page 36: Resetting To Factory Defaults

    Product Overview Note The amount of RAM that is available depends on the model of terminal in use. The General properties sheet displays information that includes the name of the product and information about the current software. Invoke this properties sheet from the Winterm Connection Manager by pressing the F2 key.
  • Page 37: Using The Sysinfo Properties Sheet

    Using the SysInfo Properties Sheet Figure 3-3 SysInfo Properties Sheet Note Addresses used in the illustration above are representative only. The SysInfo properties sheet contains network information. To invoke this properties sheet: 1. Press F2 while you are in the Winterm Connection Manager. 2.
  • Page 38: Using The About Properties Sheet

    Product Overview Using the About Properties Sheet Figure 3-4 About Properties Sheet The About properties sheet contains copyright information about the terminal. To invoke this properties sheet: 1. Pressing F2 while you are in the Winterm Connection Manager. 2. Clicking on the About tab in the Terminal Properties dialog box. The About properties sheet is informational.
  • Page 39: Terminal Features

    Terminal Features Terminal Features The following table outlines the features of the different models of 3000 Series WBTs. Table 4-1 Terminal Features Feature 3315SE 3320SE 3350SE 3515SE 3715SE 3720SE Windows 3.1, Windows 95, ✓ ✓ ✓ ✓ ✓ ✓ and Windows NT applications via Windows Terminal Server RDP and ICA 3.x application...
  • Page 40 Product Overview Table 4-1 Terminal Features, Continued Feature 3315SE 3320SE 3350SE 3515SE 3715SE 3720SE Optional touch screen ✓ ✓ ✓ ✓ ✓ ✓ Support for monochrome or ✓ ✓ ✓ color monitor Desktop (standard) or ✓ ✓ ✓ wall-mounted (optional)
  • Page 41: Terminal Specifications

    Terminal Specifications Terminal Specifications Table 5-1 lists the specifications for the modular terminals. Table 5-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals Specification 3315SE 3320SE 3350SE Power Requirements Voltage 90 to 264V ac, Worldwide 90 to 264V ac, Worldwide...
  • Page 42 Table 5-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals, Continued Specification 3315SE 3320SE 3350SE Environmental Operating Temperature 0° to 40°C 10° to 40°C 0° to 40°C (32° to 104°F) (50° to 104°F) (32° to 104°F) Nonoperating Temperature –10° to 60°C –10°...
  • Page 43 Table 5-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals, Continued Specification 3315SE 3320SE 3350SE Safety, terminal • UL1950 • UL1950 • UL1950 • CSA 950 • CSA 950 • CSA 950 • TUV-GS approved • TUV-GS approved • TUV-GS approved •...
  • Page 44 Table 5-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals, Continued Specification 3315SE 3320SE 3350SE Type A 4-pin receptacle Battery CR2032 Lithium, coin-type, CR2032 Lithium, coin-type, 3V battery (see Caution) 3V battery (see Caution) Caution Your terminal may contain a battery. There is a danger of explosion if the battery is incorrectly replaced. Replace the battery with only the same or equivalent type recommended by the manufacturer.
  • Page 45: Specifications For The 3515Se, 3715Se, And 3720Se Terminals

    Table 5-2 lists the specifications for the integrated-CRT terminals. Table 5-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals Specification 3515SE 3715SE 3720SE Power Requirements Voltage 90 to 264V ac, 90 to 264V ac, 90 to 264V ac, Worldwide autosensing Worldwide autosensing Worldwide autosensing Frequency...
  • Page 46 Table 5-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals, Continued Specification 3515SE 3715SE 3720SE Operating Altitude 0 to 10,000 ft ASL 0 to 10,000 ft ASL 0 to 10,000 ft ASL Nonoperating Altitude 0 to 40,000 ft ASL 0 to 40,000 ft ASL 0 to 40,000 ft ASL Cooling System Convection, fanless...
  • Page 47 Table 5-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals, Continued Specification 3515SE 3715SE 3720SE Ergonomics • German Zh1/618 • German Zh1/618 • German Zh1/618 • EN29241-3, -8 • EN29241-3, -8 • EN29241-3, -8 • MPR 1990:10 • MPR 1990:10 •...
  • Page 48 Table 5-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals, Continued Specification 3515SE 3715SE 3720SE Battery CR2032 Lithium, coin-type, 3V battery (see Caution) Caution Your terminal may contain a battery. There is a danger of explosion if the battery is incorrectly replaced. Replace the battery with only the same or equivalent type recommended by the manufacturer.
  • Page 49: Installation Procedures

    Installation Procedures Models 3315SE/3320SE Terminal Installation Model 3350SE Terminal Installation Models 3515SE/3715SE/3720SE Terminal Installation Modem Card Installation Noise Suppressor Installation...
  • Page 51: Models 3315Se/3320Se Terminal Installation

    Models 3315SE/3320SE Terminal Installation This section discusses the procedures for installing the standard modular terminals. The terminals can be freestanding or, optionally, mounted on a wall. The following paragraphs describe how to connect and set up the terminals in both configurations.
  • Page 52: 3315Se/3320Se Terminal Back Panel Connectors

    Microphone Note The illustration above shows the back panel of a 3315SE terminal. The back panel of a 3320SE terminal is nearly identical, except that the pull ring (located by COM 2 in the illustration above) is made of high-impact...
  • Page 53: 3315Se/3320Se Terminal Back Panel Connectors

    The following table summarizes the back panel connectors’ functions. Table 6-1 3315SE/3320SE Terminal Back Panel Connectors Connector Description Network Connector LAN connector, 10Base-T (10/100Base-T for 3320SE) Com1 Serial port 1: • Can be connected to an external modem. • Can be used for a direct connection to a local server.
  • Page 54 Installation Procedures Proceed as follows to connect the terminal. (If necessary, remove the desktop mounting stand (one Phillips-head screw on the bottom.) Note Before connecting the cables, decide which mounting configuration will be used and ensure that the cables are of the correct lengths. If permanent desktop or wall-mounting configuration is to be used, drill the desktop mounting holes or install the mounting bracket wall anchors before connecting the cables.
  • Page 55: Mounting The Terminal

    The mounting stand is weighted and equipped with non-skid feet. A single screw attaches the mounting stand to the terminal housing. The following figure shows the terminal mounted on the desktop mounting stand. Figure 6-2 3315SE/3320SE Freestanding Desktop Mounting...
  • Page 56: Wall Mounting

    Note It is best to connect the cables before mounting the terminal on a wall. However, cables can be attached at any convenient time, as long as power is disconnected. Figure 6-3 3315SE/3320SE Optional Wall Mount Configuration Wall Anchors Wall...
  • Page 57 Follow these instructions to mount the terminal on a wall. Caution The following procedure has the bracket mounted to the terminal first, and then the complete assembly is placed on wall-anchor screws. If there is any risk that the terminal could be bumped from its mounting, the bracket should be securely anchored to the wall first, and then the terminal housing mounted to the bracket.
  • Page 58: Cable Retaining Clip And Shroud Installation

    3. Gather the cables together and place the retaining loop over them. Insert the ends of the retaining loop into the catches on the lower shroud mounting clip (see the following figure). Figure 6-4 3315SE/3320SE Cable Retaining Clip Installation Retainer Catches Cable Retaining Loop 4.
  • Page 59: 3315Se/3320Se Shroud Installation

    Figure 6-5 3315SE/3320SE Shroud Installation Upper Shroud Mounting Clip Slot Shroud Lower Shroud Mounting Clip Cable Retaining Slots Loop...
  • Page 60: Turning On The Terminal

    Once the terminal is installed and all back panel connections have been made, power it up. If the terminal is a 3315SE, press and release the power management button. If the terminal is a 3320SE, it is powered-up and operating when the power supply is connected to AC power;...
  • Page 61: Model 3350Se Terminal Installation

    Model 3350SE Terminal Installation This section discusses the procedures for installing the 3350SE enhanced modular terminal. This terminal can be freestanding or, optionally, mounted on a wall; it can instead be permanently mounted on a desktop, if desired. The following paragraphs describe how to connect and set up the terminal in all three configurations.
  • Page 62: 3350Se Terminal Back Panel Connectors

    Installation Procedures Figure 7-1 3350SE Terminal Back Panel Connectors Power Headphone Microphone COM 2 COM 1 Keyboard Mouse Card Bus Parallel Video Network The following table summarizes the back panel connectors’ functions. Table 7-1 3350SE Terminal Back Panel Connectors Connector Description Network Connector LAN connector, 10/100Base-T...
  • Page 63 Table 7-1 3350SE Terminal Back Panel Connectors, Continued Connector Description Com2 Serial port 2: • Can be connected to an external modem. • Can be used for a direct connection to a local server. Parallel Port Local printer output Video Monitor interface Keyboard Keyboard interface...
  • Page 64: Mounting The Terminal

    Installation Procedures 5. Connect the power supply output cable to the Power connector. Caution Do not force a connector into its socket. If any undue resistance is encountered, ensure that the connector is oriented correctly to the socket. 6. Plug the AC cord into the power supply, then into an AC outlet. 7.
  • Page 65: Permanent Desktop Mounting

    Permanent Desktop Mounting If desired, the terminal can be permanently mounted on a desktop. Holes in the base plate are threaded to receive the mounting bolts. Two 6 mm (M6) mounting bolts must be provided by the user. The mounting bolts must not protrude more than 9 mm (3/8 in) through the top of the desktop mounting surface.
  • Page 66: 3350Se Wall Mount Configuration

    Installation Procedures Figure 7-2 3350SE Wall Mount Configuration Tabs Mounting Bracket Bolts Follow these instructions to mount the terminal on a wall: Note The following procedure has the bracket mounted to the terminal first, and then the complete assembly is placed on wall anchor screws.
  • Page 67: Shroud Attachment

    1. Use the wall-mount bracket as a template to determine the positions of the mounting holes on the wall, then mark the locations of the mounting holes. Note When determining location, take into account the cable lengths of the monitor, keyboard, mouse, power supply, and peripherals.
  • Page 68: Turning On The Terminal

    Installation Procedures Turning On the Terminal Once the terminal is installed and all back panel connections have been made, press and release the power management button (see the following figure) to power-up the terminal. Figure 7-3 3350SE Power Management Button Power Management Button...
  • Page 69: Models 3515Se/3715Se/3720Se Terminal Installation

    Models 3515SE/3715SE/3720SE Terminal Installation The following section discusses installation of the integrated-CRT terminals. Locating the Terminal Position the terminal on a clean, horizontal surface that is free from vibration and out of direct sunlight. Allow 75 mm (3 in) of clearance on all sides of the terminal, for air circulation and movement of the tilt/swivel mechanism.
  • Page 70: 3515Se/3715Se/3720Se Terminal Back Panel Connectors

    Installation Procedures Figure 8-1 3515SE/3715SE/3720SE Terminal Back Panel Connectors Power Parallel Headphone Microphone Network Mouse Keyboard COM 1 COM 2 Option Slot Note The illustration above shows the back panel of a 3515SE/3715SE terminal. The back panel of a 3720SE terminal is nearly identical, except that the pull ring (located by COM 2 in the illustration above) is made of high-impact plastic.
  • Page 71: Turning On The Terminal

    Table 8-1 3515SE/3715SE/3720SE Terminal Back Panel Connectors, Connector Description Parallel Port Local printer output Keyboard Keyboard interface Mouse Mouse interface Power AC power cord interface Option Slot PCMCIA card slot Headphone Audio output for headphones Microphone Audio input for microphones Follow these instructions to connect the terminal to its peripheral devices: 1.
  • Page 72: Display Adjustments

    Installation Procedures The logo will appear on the screen, followed by: • The Setup Wizard, if it is the first time that you have turned on your terminal. • The Winterm Connection Manager dialog box, if the Setup Wizard has been completed.
  • Page 73: 3515Se/3715Se Osd (On-Screen Display) Menu

    Instructions for using the terminal’s front panel are listed in the following table. Table 8-2 3515SE/3715SE/3720SE Terminal Front Panel Button Function MENU (OSD) To use: 1. Press the MENU button to invoke the OSD (refer to the following figure). 2. Press the plus [+] or minus [-] SELECT buttons to select the adjustment you want to make (see the following table, OSD Alignment, for settings).
  • Page 74: 3515Se/3715Se/3720Se Osd Menu

    Installation Procedures The following table describes the functions of the OSD menu. Table 8-3 3515SE/3715SE/3720SE OSD Menu Function Description H-CENTER H-CENTER adjusts the screen’s horizontal center from left to right. H-SIZE H-SIZE adjusts the screen’s width. V-CENTER V-CENTER adjusts the screen’s vertical center, top to bottom.
  • Page 75: 3515Se/3715Se/3720Se Recall Mode

    Figure 8-4 3515SE/3715SE/3720SE Recall Mode USER 1 9300 K RECALL 9300K...
  • Page 76 Installation Procedures...
  • Page 77: Modem Card Installation

    Modem Card Installation This chapter contains the information you need to install a PCMCIA modem card. About Modem Cards The modem card option increases the capabilities of your terminal by providing additional connectivity features and functions. It connects to a telephone line for standard serial modem communications with another computing device, or network access through a server.
  • Page 78: Installation And Removal

    Installation Procedures Installation and Removal The modem card can be configured to connect • To a server via PPP • Directly to an ICA server • To a server with a terminal emulation Note This procedure assumes that the terminal is already installed and configured as described in “Terminal Installation.”...
  • Page 79: Installing The Modem Card

    Figure 9-2 Installing the Modem Card Back Panel Screws (2) Terminal Back Panel Modem Option Slot Card Cover (Open to insert modem card) To Open Cover CAUTION Product label Press down on top to release catches and swing down is on top of card. Do not push too hard on card or connector when installing;...
  • Page 80: Connecting The Modem Card Cable

    Installation Procedures Figure 9-3 Connecting the Modem Card Cable To Close Cover Option Clamp-On Noise Slot Suppressor (see Note) Card Installed Cover Connect cable (Opened) Catches (2) through hole in closed cover Cable Assembly Phone To Insert and Remove Connector Jack Connector must be square to card for insertion and removal...
  • Page 81: Removal

    Removal Refer to the three figures in this section and proceed as follows: 1. Turn off the power. 2. Disconnect the cable assembly from the modem card by depressing the connector tabs and pulling the connector out of the card (see the preceding figure).
  • Page 82: Configuration

    Installation Procedures Figure 9-4 Inserting the Plug Plug When card is not installed, snap plug into hole in option card cover Configuration The modem card can be configured for standard serial communications, or for network access through a server that can communicate with the modem using PPP protocol.
  • Page 83: Noise Suppressor Installation

    Noise Suppressor Installation Noise Suppressor Installation Note This installation procedure applies only to the 3350SE model WBT. A noise suppressor (ferrite bead) must be installed on the network cable of your terminal. This installation is necessary to maintain compliance with US FCC B limits and Europe CISPR B EN55022 Class B limits.
  • Page 84 Installation Procedures 1. Open the casing. 2. Fit the casing over the network cable, as close as possible to the back of the cable’s connector. 3. Snap the casing shut.
  • Page 85: Terminal Management

    Terminal Management Initial Terminal Setup Changing Terminal Properties Display Configuration Input Configuration Network Configuration Connections Management ICA Client Settings Multiple Sessions Additional Applications Shutting Down the Terminal...
  • Page 87: Initial Terminal Setup

    Initial Terminal Setup Using the Setup Wizard The Setup Wizard is used for initial setup of the terminal’s properties. The wizard runs when: • You power-up your terminal for the first time. Your terminal has been restarted with a G key reset (described later). •...
  • Page 88: Welcome Dialog Box

    Terminal Management Figure 11-1 Welcome Dialog Box This dialog box is informational, providing product information.
  • Page 89: Eula (End User License Agreement) Dialog Box

    Figure 11-2 EULA (End User License Agreement) Dialog Box Read the license agreement carefully. The full text of the agreement is provided in the front of the guide as the EULA.
  • Page 90: Ip Address Dialog Box

    Terminal Management Figure 11-3 IP Address Dialog Box Click on one of the two radio buttons to select a method for supplying IP addresses. The buttons are mutually exclusive, with No, I will enter static IP information as the default: •...
  • Page 91: Specify An Ip Address Dialog Box

    Figure 11-4 Specify an IP Address Dialog Box Enter the information requested in the fields provided. By default the fields are blank.
  • Page 92: Optional Information Dialog Box

    Terminal Management Figure 11-5 Optional Information Dialog Box Check a box to enable name resolution. Enter the information in the field provided. If you do not know the information, ask your network administrator. By default the check boxes are unselected.
  • Page 93: Desktop Area And Refresh Frequency Dialog Box

    Figure 11-6 Desktop Area and Refresh Frequency Dialog Box Select from the Desktop Area and Refresh Frequency scroll list to set your resolution. The default setting is 640 x 480 @ 60Hz. Other settings are: • 640 x 480 @ 75Hz •...
  • Page 94: Finish Dialog Box

    Terminal Management Figure 11-7 Finish Dialog Box This dialog box is informational. Click on the Finish command button to apply your selections and quit the Setup Wizard. After the Setup Wizard closes, the Terminal Settings Change dialog box displays. See “Resetting Terminal Properties” for further information.
  • Page 95: Changing Terminal Properties

    Changing Terminal Properties Terminal properties can be changed at any time during normal terminal operation using the Terminal Properties dialog box. The following figure shows this dialog box. Figure 12-1 Terminal Properties Dialog Box...
  • Page 96: Using The Terminal Properties Dialog Box

    Terminal Management Note The amount of RAM that is available depends on the model of terminal in use. Using the Terminal Properties Dialog Box Invoke this dialog box by pressing the F2 key from the Winterm Connection Manager. The Terminal Properties dialog box consists of a total of ten properties sheets that can be invoked by clicking on their individual tabs.
  • Page 97: Display Configuration

    Display Configuration The Display properties sheet lets you configure the terminal’s display screen. Figure 13-1 shows this properties sheet. Figure 13-1 Display Properties Sheet...
  • Page 98: Using The Display Properties Sheet

    Terminal Management Using the Display Properties Sheet To invoke this properties sheet: 1. Press F2 to invoke the Terminal Properties dialog box. 2. Click on the Display tab. The following table discusses the functions of this properties sheet. Table 13-1 Display Properties Sheet Function Description Desktop Area and...
  • Page 99: Input Configuration

    Input Configuration The Input properties sheet lets you configure your terminal’s keyboard and the optional touch screen. The following figure shows the properties sheet. Figure 14-1 Input Properties Sheet Figure 14-1 Input Properties Sheet Figure 14-1 Figure 14-1 Input Properties Sheet Input Properties Sheet...
  • Page 100: Using The Input Properties Sheet

    Terminal Management Using the Input Properties Sheet To invoke this properties sheet: 1. Press F2 to invoke the Terminal Properties dialog box. 2. Click on the Input tab in the Terminal Properties dialog box. The following table describes the functions of this dialog box. Table 14-1 Input Properties Sheet Function Description...
  • Page 101 Table 14-1 Input Properties Sheet, Continued Function Description Character Repeat Group box used to set the character repeat parameters. Repeat Delay Use this slider control to adjust the repeat delay of keyboard characters. Repeat Delay determines how quickly the same character will appear on screen when typed more than once.
  • Page 102 Terminal Management...
  • Page 103: Network Configuration

    Network Configuration The Network properties sheet lets you configure your network. See Figure 15-1 for this properties sheet. Figure 15-1 Network Properties Sheet...
  • Page 104: Using The Network Properties Sheet

    Terminal Management Using the Network Properties Sheet To invoke this properties sheet: 1. Press F2 to invoke the Terminal Properties dialog box. 2. Click on the Network tab. The following table discusses the functions of the Network properties sheet. Table 15-1 Network Properties Sheet Function Description Obtain an Address from a...
  • Page 105 Note The Network properties sheet on your terminal may have an extra function. It is named Network Speed. The functions list for the pull-down scroll box is as follows: • Auto Detect • 10 Mbs - Half Duplex • 10 Mbs - Full Duplex •...
  • Page 106 Terminal Management...
  • Page 107: Connections Management

    Connections Management The Winterm Connection Manager dialog box is designed to help you manage your terminal’s network connections. The dialog box displays after the terminal’s initial splash screen, and consists of the Connections properties sheet and the Configure properties sheet. Figure 16-1 shows the Winterm Connection Manager dialog box.
  • Page 108: Using The Connections Properties Sheet

    Terminal Management Using the Connections Properties Sheet The functions of the Connections properties sheet are used to make (launch) terminal connections. Figure 16-1 shows the Connections properties sheet, the default of the Winterm Connection Manager dialog box. After a connection is created, it will show in the Connection Name list. The connection’s name will be listed under Connection Name and the type of connection will be listed under Type.
  • Page 109: Using The Configure Properties Sheet

    Using the Configure Properties Sheet The Configure properties sheet allows the user to add, modify, delete, and configure connections. Figure 16-2 shows the Configure properties sheet. Figure 16-2 Configure Properties Sheet Invoke this properties sheet by clicking on the Configure tab. Note If the Hide Configure Tab function on the Security properties sheet is enabled, the Configure tab will not...
  • Page 110 Terminal Management After a connection is added or edited, it will appear in the Connection Name list. The connection’s name will be listed under Connection Name, and the type of connection will be listed under Type. Also, if the connection is designated as the start-up connection, a Yes will display in Startup.
  • Page 111: Ica Client Settings

    ICA Client Settings ICA client settings are handled in the Global ICA Client Settings dialog box. This dialog box is invoked through the Apps properties sheet found in the Terminal Properties dialog box. See “Additional Applications” for detailed information about the Apps properties sheet.
  • Page 112: Default Hotkeys Properties Sheet

    Terminal Management Use the pull-down scroll boxes on the Default Hotkey properties sheet to customize default hotkey key sequences. The following table describes the hotkeys. Table 17-1 Default Hotkeys Properties Sheet Function Description Status Dialog Displays the ICA connection status. Close Remote Disconnects an ICA client from the server and closes Application...
  • Page 113: Setting Terminal Preferences

    Setting Terminal Preferences Use the Preferences properties sheet to change default settings. To invoke the Preferences properties sheet: 1. Click on the ICA Client Settings command button on the Apps properties sheet. 2. Click the Preferences tab. The Preferences properties sheet displays. Figure 17-2 shows the Preferences properties sheet.
  • Page 114 Terminal Management The following table describes each function of the properties sheet. Table 17-2 Preferences Properties Sheet Function Description Serial Number This is the serial number of your ICA Client software. This field is only necessary when you are using the ICA Windows CE Client with a product such as WinFrame Host/Terminal, which requires each client to have a Citrix PC Client Pack serial number in order to connect...
  • Page 115: Setting The Server Location

    Setting the Server Location Use the Server Location properties sheet to construct a list of ICA servers. To invoke this properties sheet: 1. Click on the ICA Client Settings command button on the Apps properties sheet. 2. Click the Server Location tab. The Server Location properties sheet displays.
  • Page 116 Terminal Management Table 17-3 Server Location Properties Sheet, Continued Function Description Note Delete, Move Up, and Move Down are not activated unless there is at least one ICA server in Network Protocol: TCP/IP. See the next table entry. Network Protocol: Use this list to select an ICA server.
  • Page 117: Multiple Sessions

    Multiple Sessions Starting Multiple Sessions To start multiple sessions: 1. From the Winterm Connection Manager: a. Click on your first connection to create your first session. b. Press Ctrl+Alt+End to return the Winterm Connection Manager. c. Click on the next connection to create another session. 2.
  • Page 118: Manipulating Multiple Sessions

    Terminal Management Manipulating Multiple Sessions With a session or multiple sessions open, you can toggle between sessions. To toggle between sessions: • Press Ctrl+Alt+ to proceed to the previous session. • Press Ctrl+Alt+ to proceed to the next session. You can also return to the Winterm Connection Manager by pressing Ctrl+Alt+End.
  • Page 119: Additional Applications

    Additional Applications Use the Apps properties sheet to use the following additional applications: • ICA client settings • RDP encryption option • Virtual port option • SNMP management • DHCP options Figure 19-1 Apps Properties Sheet...
  • Page 120: Using The Apps Properties Sheet

    Terminal Management Using the Apps Properties Sheet To invoke the Apps properties sheet: 1. Press F2 to invoke the Terminal Properties dialog box. 2. Click on the Apps tab in the Terminal Properties dialog box. Table 19-1 describes the functions of the Apps properties sheet. Table 19-1 Apps Properties Sheet Function Description...
  • Page 121 Table 19-1 Apps Properties Sheet, Continued Function Description SNMP Network... Use this command button to invoke the SNMP Network Administration dialog box. See “SNMP Network Administration.” DHCP Automatic Check this box to enable automatic firmware upgrades. Update Enable See “DHCP Firmware Upgrades” and “Changing DHCP Option IDs.”...
  • Page 122 Terminal Management...
  • Page 123: Shutting Down The Terminal

    Shutting Down the Terminal Use the Shutdown Window dialog box to log off, shut down, or shut down and restart the terminal. The following figure shows the Shutdown Window dialog box. Figure 20-1 Shutdown Window Dialog Box Using the Shutdown Window Dialog Box Click on the Shutdown command button in the Winterm Connection Manager to invoke this dialog box.
  • Page 124: Using The Terminal Settings Change Dialog Box

    Terminal Management The following table describes the functions of this dialog box. Table 20-1 Shutdown Window Dialog Box Function Description Logout Click on this radio button to invoke the Terminal Login dialog box. By default this function is not activated. You must enable the terminal's security function to activate Shutdown the Click on this radio button to shut down the terminal...
  • Page 125: Connection Configuration

    Connection Configuration Creating New Connections ICA Connections Dial-Up Connections Using the Dialing Properties and Configure Command Buttons Using the TCP/IP Settings and Security Command Buttons RDP Connections Terminal Emulation Connections Editing Connections Modem Connection Configuration...
  • Page 127: Creating New Connections

    Creating New Connections The New Connection dialog box is used to create new connections. Figure 21-1 shows the New Connection dialog box. Figure 21-1 New Connection Dialog Box To invoke the dialog box: 1. Click on the Configure tab in the Winterm Connection Manager dialog box. 2.
  • Page 128: Using The Startup Function

    Connection Configuration • Citrix ICA Client ICA (Independent Computing Architecture) protocol, which connects to an ICA (Winframe/Metaframe) server. See “ICA Connections” for further instructions about how to create this kind of connection. • Dial-Up Client Connects using a modem and PPP (Point-to-Point Protocol). See “Dial-Up Connections”...
  • Page 129: Startup Options

    Startup Options Click on one of the two radio buttons in the Startup Options group box (in the Connection Startup dialog box above) to select a start-up option: • Make the Selected Connection Your Default Connection Enable this function to use the connection you selected in the Winterm Connection Manager as the default connection.
  • Page 130 Connection Configuration...
  • Page 131: Ica Connections

    ICA Connections Use the Specify Connection Type dialog box to start configuring an ICA connection. ICA connects to a server running Citrix WinFrame or MetaFrame. Using the Specify Connection Type Dialog Box Figure 22-1 shows the Specify Connection Type dialog box. Figure 22-1 Specify Connection Type Dialog Box •...
  • Page 132: Network Connections

    Connection Configuration Network Connections Select Network Connection, then click on the Next button. A Citrix search message displays: Figure 22-2 Citrix Search Message If the connection is not found, the following sequence of dialog boxes displays. Use them to set up your network ICA connection. Figure 22-3 Select a Citrix Server or Published Application Dialog Box To use the Select a Server or Published Application dialog box: 1.
  • Page 133: Server Location Dialog Box

    Figure 22-4 Server Location Dialog Box 3. If you want to add a server address, click on the Add command button to invoke the Add Server Address dialog box. Figure 22-5 Add Server Address Dialog Box 4. Enter the name of the Citrix server. 5.
  • Page 134: Specify Logon Information Dialog Box

    Connection Configuration To use the Specify an Application dialog box: 1. Enter the command line and directory of the application that you intend to invoke. 2. Click on Next. Figure 22-7 Specify Logon Information Dialog Box To use the Specify Logon Information dialog box: 1.
  • Page 135: Compression, Cache, And Sound Dialog Box

    To use the Select Window Options dialog box: 1. Click on the desired number of colors to display, either 16 or 256. 2. Click on Next. Figure 22-9 Compression, Cache, and Sound Dialog Box To use the Compression, Cache, and Sound dialog box: 1.
  • Page 136: Dial-In Connection

    Connection Configuration To use the Select a Title for the ICA Connection dialog box, click on Finish. Dial-In Connection Choose Dial-In Connection, then click on the Next button. The following sequence of dialog boxes displays. Use them to set up your dial-in ICA connection. Figure 22-11 Dial-In Devices Dialog Box To use the Dial-In Devices dialog box: 1.
  • Page 137: Dial-Up Connections

    Dial-Up Connections Use the Dial-Up Configuration Wizard to configure a dial-up connection. Dial-up connections use a modem and PPP to connect to a server. Using the Dial-Up Configuration Wizard Following are the three dialog boxes that display in succession during this configuration process.
  • Page 138: Dial-Up Configuration Wizard 2

    Connection Configuration To use the first dialog box: 1. Enter a name for your dial-up connection. 2. Click on Next. Figure 23-2 Dial-Up Configuration Wizard 2 To use the second dialog box of the wizard: 1. Select from the Serial Port drop-down scroll list one of the following: a.
  • Page 139: Dial-Up Configuration Wizard 3

    Figure 23-3 Dial-Up Configuration Wizard 3 To use the third dialog box: 1. Enter your information in the pertinent fields. If you do not know the information, call your system administrator. 2. Click on Finish. The Winterm Connection Manager displays, listing your new dial-up connection.
  • Page 140 Connection Configuration...
  • Page 141: Using The Dialing Properties And Configure Command Buttons

    Using the Dialing Properties and Configure Command Buttons The following sections provide information about some of the elements of the Dial-Up Configuration Wizard. This chapter covers dialing properties and device properties.Dialing properties are set using the Dialing Properties dialog box (Figure 24-1).
  • Page 142: Using The Dialing Properties Dialog Box

    Connection Configuration Using the Dialing Properties Dialog Box Use the Dialing Properties dialog box to set the dialing properties for your dial-up connection. See “Dial-Up Connections” to find out how to invoke this dialog box. The following table discusses the functions of the dialog box. Table 24-1 Dialing Properties Dialog Box Function Description...
  • Page 143: Using The Device Properties Dialog Box

    Table 24-1 Dialing Properties Dialog Box, Continued Function Description Dialing Patterns Use this group box to set your modem’s dialing patterns. Local Calls Dialing Enter the local call dialing pattern. The default is 9,G. Local Long Distance Calls Dialing Enter the long distance call dialing pattern. The default is 9,1FG.
  • Page 144: Port Settings

    Connection Configuration See “Dial-Up Connections” to find out how to invoke this dialog box. The Device Properties dialog box contains two properties sheets: • Port Settings • Call Options The following sections discuss these properties sheets. Port Settings See Figure 24-2 to view the Port Settings properties sheet. It is the default of the Device Properties dialog box.
  • Page 145: Call Options Properties Sheet

    Click on the Call Options tab to invoke the Call Options properties sheet. The following table discusses the functions of this properties sheet. Table 24-3 Call Options Properties Sheet Function Description Call Setup Use this group box to configure the following call parameters: Cancel the Call if Not Connected Within 1.
  • Page 146 Connection Configuration...
  • Page 147: Using The Tcp/Ip Settings And Security Command Buttons

    Using the TCP/IP Settings and Security Command Buttons The following sections provide information about some of the elements of the Dial-Up Configuration Wizard. This chapter covers TCP/IP settings and dial-up security. Using the TCP/IP Settings Dialog Box Click on the TCP/IP Settings command button in the second dialog box of the Dial-Up Configuration Wizard to set TCP/IP dial-up settings.
  • Page 148: Tcp/Ip Settings Dialog Box

    Connection Configuration The following table discusses the functions in this dialog box. Table 25-1 TCP/IP Settings Dialog Box Function Description Use Software Compression Click on this check box to enable this function. By default, this function is activated and enabled. Use IP Header Compression Click on this check box to enable Use IP Header Compression.
  • Page 149: Using The Security Settings Dialog Box

    Using the Security Settings Dialog Box Click on the Security... command button in the second dialog box of the Dial-Up Configuration Wizard to configure dial-up security. When this command button is pressed, the Security Settings dialog box displays. Figure 25-2 shows this dialog box.
  • Page 150 Connection Configuration...
  • Page 151: Rdp Connections

    RDP Connections Use the WTS Connection Wizard to configure an RDP connection. RDP connects to a server running Microsoft WTS (Windows Terminal Server). See “Creating New Connections” for more information about how to invoke this wizard. Using the WTS Connection Wizard Following are the four dialog boxes that display in succession during the configuration process.
  • Page 152: Wts Connection Wizard 2

    Connection Configuration To use the first dialog box: 1. Enter a name for your dial-up connection in Name. 2. Enter the name of the server in Server. 3. Check the Low Speed Connection check box if appropriate. 4. Click on Next. Figure 26-2 WTS Connection Wizard 2 To use the second dialog box: 1.
  • Page 153: Wts Connection Wizard 3

    Figure 26-3 WTS Connection Wizard 3 To use the third dialog box in the wizard: 1. Click on either the Desktop or Application File Name radio buttons. 2. If you clicked on Desktop, click on Next. 3. If you clicked on Application File Name: a.
  • Page 154: Wts Connection Wizard 4

    Connection Configuration Figure 26-4 WTS Connection Wizard 4 To use the fourth dialog box, click on Finish. The Winterm Connection Manager displays, listing your new RDP connection.
  • Page 155: Terminal Emulation Connections

    Terminal Emulation Connections Use the TE Client Connection Wizard to set up a terminal emulation connection. Terminal emulation connections use VT (Virtual Terminal) and Telnet to connect to servers. See “Creating New Connections” for more information about how to invoke this wizard.
  • Page 156: Terminal Emulation And Terminal Type

    Connection Configuration To use the Connection Information dialog box: 1. Enter the connection name in Connection Name. 2. Select the emulation type in Emulation. Use Table 27-1 to match and select the terminal type taken from the second drop-down scroll list initially named VT TerminalID.
  • Page 157: Te Client Connection Wizard - Host Information

    Figure 27-2 TE Client Connection Wizard - Host Information To use the Host Information dialog box: 1. Click on TCP/IP, Modem, or Serial: 2. If you clicked on TCP/IP: a. Enter the host name in Host Name. b. Use the Advanced command button if appropriate. (See “Using the TCP/IP Telnet Configuration Dialog Box”...
  • Page 158: Te Client Connection Wizard - Automate Login Process

    Connection Configuration 3. If you clicked on Modem: a. Select a connection from Connection Name. b. Use the Configure command button if appropriate. (See “Using the Modem Settings Dialog Box” for information about the Configure command button). c. Click on Next. The Automate Login Process dialog box displays. See Figure 27-3 and proceed with these instructions.
  • Page 159: Te Client Connection Wizard - Printer Port Settings

    Figure 27-4 TE Client Connection Wizard - Printer Port Settings To use the Printer Port Settings dialog box: 1. Select the appropriate printer port from the Printer Port list. 2. Click on FormFeed Terminator or Auto Line Feed, if appropriate. 3.
  • Page 160: Using The Tcp/Ip Telnet Configuration Dialog Box

    Connection Configuration Using the TCP/IP Telnet Configuration Dialog Box The Advanced command button invokes the TCP/IP Telnet Configuration dialog box. Figure 27-5 shows this dialog box. Figure 27-5 TCP/IP Telnet Configuration Dialog Box The following table discusses the functions of a Telnet connection. Table 27-2 TCP/IP Telnet Configuration Function Description...
  • Page 161 Table 27-2 TCP/IP Telnet Configuration, Continued Function Description The following dialog box shows the TN3270 Options dialog box, displayed when the 3270 Options command button is pressed. Use this dialog box to set up 3270 options: · 3270 LU Device Name - This group box is used to identify the LU (Logical Unit).
  • Page 162 Connection Configuration Table 27-2 TCP/IP Telnet Configuration, Continued Function Description • TN5250 Options The following dialog box shows the TN5250 Options dialog box, displayed when the 5250 Options command button is pressed. Use this dialog box to set up 5250 options. They are: ·...
  • Page 163: Using The Modem Settings Dialog Box

    Using the Modem Settings Dialog Box The Configure command button invokes the Modem Settings dialog box. Figure 27-6 shows this dialog box. Figure 27-6 Modem Settings DIalog Box The following table discusses the available modem settings. Table 27-3 Modem Settings Dialog Box Function Description Session...
  • Page 164: Using The Configuration Of Serial Cable On Com1 Dialog Box

    Connection Configuration Using the Configuration of Serial Cable on Com1 Dialog Box The Configure command button invokes the Configuration of Serial Cable on Com1 dialog box. Figure 27-7 shows this dialog box. Figure 27-7 Configuration of Serial Cable on Com1 Dialog Box The following table discusses this dialog box.
  • Page 165: Editing Connections

    Editing Connections The Winterm Connection Manager lets you edit individual RDP connection parameters. It is done through the Properties dialog box. The following figure shows the Properties dialog box. Figure 28-1 Properties Dialog Box...
  • Page 166: Using The Properties Dialog Box

    Connection Configuration Using the Properties Dialog Box The Properties dialog box consists of two properties sheets. Depending on your connections configuration, you use one of these properties sheets to edit connection parameters. To invoke the dialog box: 1. Click on the Configure tab in the Winterm Connection Manager dialog box. 2.
  • Page 167: Net Connections Properties Sheet

    The following table describes the functions of the Net Connections properties sheet. Table 28-1 Net Connections Properties Sheet Function Description Connection Select a connection from the Connection Name list in the Terminal Connection Manager. Use the following functions to change the connection’s network parameters: Name Enter the name of the connection in this field.
  • Page 168: Using The Application Properties Sheet

    Connection Configuration Using the Application Properties Sheet Invoke the Application properties sheet by clicking on the Application tab in the Properties dialog box. The following figure shows this sheet. Figure 28-2 Application Properties Sheet...
  • Page 169: Application Properties Sheet

    The following table describes the functions of the Application properties sheet. Table 28-2 Application Properties Sheet Function Description Application to Run Select a connection from the Connection Name list in the Terminal Connection Manager. Use the following functions to edit application types: Desktop Click on this radio button to include a desktop application in your connection parameters.
  • Page 170 Connection Configuration...
  • Page 171: Modem Connection Configuration

    Modem Connection Configuration The Devices properties sheet contains functions to change ISDN settings and add new modems. These are modem connection parameters. See Figure 29-1 for a view of the Devices properties sheet. Figure 29-1 Devices Properties Sheet...
  • Page 172: Using The Devices Properties Sheet

    Connection Configuration Using the Devices Properties Sheet To invoke this properties sheet, 1. Press F2 to invoke the Terminal Properties dialog box. 2. Click on the Devices tab in the Terminal Properties dialog box. The following table describes the functions of this dialog box. Table 29-1 Devices Properties Sheet Function Description...
  • Page 173: Isdn Settings

    ISDN Settings Use the ISDN Settings dialog box to set the terminal’s ISDN settings. If you do not know this information, please ask your system administrator. Note These settings are specific to Eicon-Tech modems only. Figure 29-2 ISDN Settings Dialog Box To invoke the dialog box, click on the ISDN Settings...
  • Page 174: Isdn Settings Dialog Box

    Connection Configuration Table 29-2 discusses the functions of the ISDN Settings dialog box. Table 29-2 ISDN Settings Dialog Box Function Description Modem Name This field displays the brand name of the modem in your system. Primary ISDN Use this group box to configure the following ISDN Parameters parameters: Switch Type...
  • Page 175: Adding Or Changing Modems

    Adding or Changing Modems Use the Add or Change Modem dialog box to add a new modem or change the parameters for a modem that has already been added. Figure 29-3 Add or Change Modem Dialog Box To invoke the dialog box, click on the Add/Change Modem... command button on the Devices properties sheet.
  • Page 176: Add Or Change Modem Dialog Box

    Connection Configuration Table 29-3 discusses the functions of this dialog box. Table 29-3 Add or Change Modem Dialog Box Function Description Modem Name This field displays the brand name of the modem in your system. Init Commands Enter a modem initialization command string in this field.
  • Page 177: Terminal Firmware Upgrades

    Terminal Firmware Upgrades Cable Firmware Upgrades FTP Pull Firmware Upgrades Administering Terminals Using SNMP SNMP Upgrades Changing DHCP Option IDs DHCP Firmware Upgrades...
  • Page 179: Cable Firmware Upgrades

    Cable Firmware Upgrades The following section describes the cable method of firmware download. The cable ® method for all terminals is parallel download, using a Laplink cable and the MS-DOS xfer.exe program. Setup The following equipment may be needed, depending on the download procedure used: •...
  • Page 180: Flash Parallel Download Procedure

    Terminal Firmware Upgrades Flash Parallel Download Procedure This procedure includes both manual and auto download instructions. The download procedure will not work unless your PC is booted to DOS. 1. Record the terminal’s current configuration. Caution All previous settings will be lost. Upgrading the firmware defaults the current configuration to the factory default settings.
  • Page 181: Auto Download

    3. Power-up the terminal to initiate the download. The Firmware Upgrade dialog box appears, showing that the download is in progress. When the download is complete, disconnect the parallel cable. The Setup Wizard will appear. Note If the download dialog box remains on the screen longer than 1 minute, press the Enter key.
  • Page 182: Cable Pinouts

    Terminal Firmware Upgrades Cable Pinouts Parallel Download Cable Pinouts The following table lists the parallel download cable pinouts. Table 30-1 Parallel Download Cable Pinouts PC Side Terminal Side Pin 01 Pin 01 Pin 02 Pin 15 Pin 03 Pin 13 Pin 04 Pin 12 Pin 05...
  • Page 183: Parallel Download Cable Connectors

    The following figure shows the connector for the parallel download cable. Figure 30-2 Parallel Download Cable Connectors DB-25F...
  • Page 184 Terminal Firmware Upgrades...
  • Page 185: Ftp Pull Firmware Upgrades

    FTP Pull Firmware Upgrades Use the Upgrade properties sheet to: 1. Set up a terminal for communication with an FTP server. 2. Perform FTP pull upgrades. See Figure 31-1. Figure 31-1 Upgrade Properties Sheet...
  • Page 186: Using The Upgrade Properties Sheet

    Terminal Firmware Upgrades Using the Upgrade Properties Sheet To invoke this properties sheet: 1. Press the F2 key. 2. Click on the Upgrade tab in the Terminal Properties dialog box. The following table describes the functions found on this properties sheet. Table 31-1 Upgrade Properties Sheet Function Description...
  • Page 187: Ftp And Bootstrap.exe

    Table 31-1 Upgrade Properties Sheet, Continued Function Description Status This display box shows status information about the connection to the FTP server, and the firmware download. Connect and download errors are also reported. The default is blank. Save Password Check this box to save the entered password in the registry.
  • Page 188: Firmware Upgrade Dialog Box 1

    Terminal Firmware Upgrades Note An upgrade can not be cancelled once it has started. A series of dialog boxes displays during the upgrade. Figure 31-2 Firmware Upgrade Dialog Box 1 This is the first dialog box that displays. Read for information and click on Start to upgrade, or Cancel to quit the process.
  • Page 189: Firmware Upgrade Dialog Box 3

    After Start is clicked, the download begins. Figure 31-4 Firmware Upgrade Dialog Box 3 If your current firmware is up to date, the process will automatically stop, displaying this dialog box. Click on Retry to restart the upgrade. Click on Cancel to quit. When the upgrade is complete, the terminal will reboot.
  • Page 190 Terminal Firmware Upgrades...
  • Page 191: Administering Terminals Using Snmp

    Administering Terminals Using SNMP The SNMP Network Administration dialog box contains the functions that you can use to administer to the terminals on your SNMP network. See Figure 32-1. Figure 32-1 SNMP Network Administration Dialog Box...
  • Page 192: Using The Snmp Network Administration Dialog Box

    Terminal Firmware Upgrades Using the SNMP Network Administration Dialog Box To invoke this dialog box: 1. Press the F2 key to invoke the Terminal Properties dialog box. 2. Click on the Apps tab to invoke the Apps properties sheet. 3. Click on the SNMP Network Administration command button. The following table discusses the functions of this dialog box.
  • Page 193 Table 32-1 SNMP Network Administration Dialog Box, Continued Function Description Terminal Information Use this group box to list information about terminals. Description Use this group box to describe a terminal. Terminal Name Type the name of a terminal in this field. On default, this displays the WBT and the MAC address of the product.
  • Page 194 Terminal Firmware Upgrades...
  • Page 195: Snmp Upgrades

    SNMP Upgrades Manual SNMP Firmware Upgrades 1. Ensure that the Wyse custom MIB (Management Information Base) is compiled by your SNMP manager. Note In order to initiate an SNMP upgrade, you must know the FTP or TFTP server’s IP address or machine name, and the absolute path to the image on the FTP or TFTP server.
  • Page 196 Go to Wyse 1.2.3.8.1.1.2.1.6 (wbt3UpDnLoadFileType), and set its value to 0 (Binary). f. Go to Wyse 1.2.3.8.1.1.2.1.7 (wbt3UpDnLoadProtocol), and set its value to 0 (FTP or TFTP). g. Go to Wyse 1.2.3.8.1.1.2.1.8 (wbt3UpDnLoadFServer), and set its value to the IP address or DNS name of the FTP or TFTP server.
  • Page 197: Changing Dhcp Option Ids

    Changing DHCP Option IDs Use the Change DHCP Option IDs dialog box to set up DHCP option IDs for terminal administration and upgrade. See Figure 34-1 for a view of this dialog box. Figure 34-1 Change DHCP Option IDs Dialog Box Note Option 158 is not supported yet.
  • Page 198: Using The Change Dhcp Option Ids Dialog Box

    Terminal Firmware Upgrades Using the Change DHCP Option IDs Dialog Box Your terminal uses DHCP and the information on the Change DHCP Option IDs dialog box to: • Help establish ICA and RDP connections • Perform automated firmware updates • Help define terminal emulation connections •...
  • Page 199 Table 34-1 Change DHCP Option IDs Dialog Box, Continued Function Description SNMP Option IDs Group box used to set the following SNMP option IDs: • Trap Server IP List • Set Community Terminal Emulation Group box used to set the following terminal emulation Option IDs option IDs: •...
  • Page 200 Terminal Firmware Upgrades...
  • Page 201: Dhcp Firmware Upgrades

    DHCP Firmware Upgrades Automatic DHCP Firmware Upgrades 1. Press the F2 key for the Terminal Properties dialog box. 2. Click on the Network tab. 3. Click on the Obtain an IP Address From DHCP Server radio button, if the function is not enabled. See Figure 35-1. Figure 35-1 Obtain an IP Address From DHCP Sever Radio Button 4.
  • Page 202: Manual Dhcp Firmware Upgrades

    Terminal Firmware Upgrades Note You have now enabled the automatic DHCP function. You will also need to configure your DHCP option IDs. Make sure your DHCP options match the options on the DHCP server. 6. Click on the Change DHCP Option... command button. 7.
  • Page 203: Client Security

    Client Security Security Properties Terminal Accounts Creating Terminal Accounts Modifying and Deleting Terminal Accounts Terminal Login Failover...
  • Page 205: Security Properties

    Security Properties Use the Security properties sheet to access security features and global terminal functions. You can also use this sheet to set up terminal accounts. Figure 36-1 shows the Security properties sheet. Figure 36-1 Security Properties Sheet...
  • Page 206: Using The Security Properties Sheet

    Client Security Using the Security Properties Sheet To invoke the Security properties sheet: 1. Press F2 to invoke the Terminal Properties dialog box. 2. Click on the Security tab. The following table describes the functions of this properties sheet. Table 36-1 Security Properties Sheet Function Description Security Enable...
  • Page 207 Table 36-1 Security Properties Sheet, Continued Function Description Failover Enable, Verbose continued Click to enable the Verbose connection function. By default the box is not activated. This function becomes activated when either Failover or PingBeforeConnect is enabled. AutoLogin Enable This group box is used to configure login parameters. See “Autologin and Autoconnect”...
  • Page 208 Client Security Table 36-1 Security Properties Sheet, Continued Function Description Auto Fail Recovery Click on the check box to enable the function. Auto fail recovery is a function that checks the validity of a disconnect, and closes down a connection if disconnect checks true.
  • Page 209: Terminal Accounts

    Terminal Accounts A terminal account is a group of connection and configuration parameters organized into a file (account) and assigned to a terminal user. Terminal accounts can include specific connections, securtiy enable, password protection, Autologin and/or Autostart, and Single Button Connect. The three types of accounts are: •...
  • Page 210: User Accounts

    Client Security User Accounts With a User account, you will not be able to configure the connection for the account. You will be able to access the password function. You can also: • Use the Network properties sheet • Use the Apps properties sheet with the exception of SNMP and DHCP Use the Devices properties sheet with the exception of Add/Change Modem •...
  • Page 211: Creating Terminal Accounts

    Creating Terminal Accounts The Add User Account dialog box is used to create terminal accounts. The following figure shows this dialog box. Figure 38-1 Add User Account Dialog Box Figure 38-1 Add User Account Dialog Box Figure 38-1 Figure 38-1 Add User Account Dialog Box Add User Account Dialog Box...
  • Page 212: Using The Add User Account Dialog Box

    Client Security Using the Add User Account Dialog Box Use the Add User Account dialog box to set up the parameters for new terminal accounts. To invoke this dialog box: 1. Press F2 while in the Winterm Connection Manager. 2. Click on the Security tab in the Terminal Properties dialog box. 3.
  • Page 213 Table 38-1 Add User Account Dialog Box, Continued Function Description Available Connections This is a list box displaying all the terminal’s connections. It contains: Available Connections This list shows the connections available for terminal accounts. Type This section of the list displays the connection type for each connection: •...
  • Page 214 Client Security Table 38-1 Add User Account Dialog Box, Continued Function Description Connection Name To learn more, see the following: List box displaying connections. Connection Name This list shows the connections available to a terminal account. Type This section of the list displays the connection type of each connection.
  • Page 215: Modifying And Deleting Terminal Accounts

    Modifying and Deleting Terminal Accounts The Modify User Account dialog box is used to modify and delete terminal accounts. The Delete command button, discussed later in Deleting Terminal Accounts, is used to delete terminal accounts. Figure 39-1 shows the Modify User Account dialog box.
  • Page 216: Using The Modify User Account Dialog Box

    Client Security Using the Modify User Account Dialog Box To invoke this dialog box: 1. Press F2 from the Winterm Connection Manager. 2. Click on the Security tab in the Terminal Properties dialog box. 3. Highlight the account to be modified and click on the Modify User... command button.
  • Page 217 Table 39-1 Modify User Account Dialog Box, Continued Function Description Assign Click on this command button to copy a connection from Available Connections to Connection Name. You must first select to highlight the connection you want to copy. Unassign Use this button to delete a connection from Connection Name.
  • Page 218: Deleting Terminal Accounts

    Client Security Table 39-1 Modify User Account Dialog Box, Continued Function Description Account Privilege Group box used to assign an account an account privilege: Administrator Click this radio button to assign the privileges of administrator to an account. If this function is enabled: •...
  • Page 219: Delete User Account Confirmation Dialog Box

    The following dialog box will display. Figure 39-2 Delete User Account Confirmation Dialog Box To delete the listed account, click on the Yes command button. The terminal account is removed from the database. Note You can not delete the built-in Administrator account.
  • Page 220 Client Security...
  • Page 221: Terminal Login

    Terminal Login Terminal login is used as a terminal security measure. Only users with the correct User Name and Password will be able to log into the terminal. Figure 40-1 shows the Terminal Login dialog box. Figure 40-1 Terminal Login Dialog Box Logging Into the Terminal To use the login feature: 1.
  • Page 222: Autologin And Autoconnect

    Client Security The Terminal Login dialog box displays. In this dialog box: 1. Type in the correct User Name and Password. 2. Click on OK to log into the terminal again. Autologin and Autoconnect Autologin The autologin feature is an automatic login function that does not use a dialog box as a prompt to log you into your terminal again.
  • Page 223: Single Button Connect

    1. Enable security. 2. Select the account you want Autostart added to and click on the Modify User command button.
  • Page 224: Single Button Connect

    Client Security To enable this function: 1. Press F2 to invoke the Terminal Properties dialog box. 2. Click on the Security tab to invoke the Security properties sheet. 3. Highlight the user’s name in User Accounts. 4. Click on the Autologin Enable check box to enable the function. 5.
  • Page 225: Failover

    Failover Failover is a connection feature that is enabled using the Security properties sheet. It forces the terminal to “ping” the intended device before making a connection to it. The function operates when Failover Enable is enabled on the Security properties sheet. Failover is global and wholly automatic to the terminal. It will work regardless of what connection you are trying to make, or what type of account you are logged in using.
  • Page 226: Failover Log Window Dialog Box

    Client Security If failover pings all the connections in the list and a connection is not made, the function stops. The following figure displays. Figure 41-1 Failover Message Box Once failover is finished, the Failover Log Window dialog box displays. Figure 41-2 shows this dialog box.
  • Page 227: Getting Help

    Getting Help Troubleshooting Your Terminal Terminal Port Pin Assignments Terminal Connector Pin Assignments Null Modem Cable Pin Assignments Modem AT Commands...
  • Page 229: Troubleshooting Your Terminal

    Troubleshooting Your Terminal This troubleshooting guide provides solutions to problems that may occur when making a terminal connection to a server. If you can not resolve an issue, call an authorized service center for assistance. Table 42-1 lists some common problems and the solutions to those problems. Table 42-1 Troubleshooting Your Terminal Problem Solution...
  • Page 230 Getting Help Table 42-1 Troubleshooting Your Terminal, Continued Problem Solution With a serial connection already established, The serial connection to the server is broken. the mouse cursor moves, but the keyboard Turn the terminal off, then on. Log into the input and mouse clicks do not work, and all applications server again.
  • Page 231 Table 42-1 Troubleshooting Your Terminal, Continued Problem Solution The serial printer connected to the terminal 1. Ensure that the power to the printer is will not print. turned on. 2. Check the cable from the terminal to the printer for proper connection. 3.
  • Page 232 Getting Help Table 42-1 Troubleshooting Your Terminal, Continued Problem Solution You are not able to make a network 1. Press F2 to invoke the Terminal connection using the Winterm Connections Properties dialog box. Manager. 2. Select the Network tab. 3. Verify that the proper method for specifying the IP address is selected, DHCP or static IP.
  • Page 233: Terminal Port Pin Assignments

    Terminal Port Pin Assignments Serial and Parallel Ports The following two figures show the pin assignments for the serial and parallel ports. These ports are located on the back panel of your terminal. See “Terminal Features” for information about the back panel. Figure 43-1 Serial Port Signal Name Carrier Detect (DCD)
  • Page 234: Parallel Port (Epp/Spp)

    Getting Help Figure 43-2 Parallel Port (EPP/SPP) Signal Name -Strobe + Data Bit 0 + Data Bit 1 + Data Bit 2 + Data Bit 3 + Data Bit 4 + Data Bit 5 Terminal + Data Bit 6 Parallel Parallel Device + Data Bit 7...
  • Page 235: Terminal Connector Pin Assignments

    Terminal Connector Pin Assignments 10Base-T and 100Base-T Connector The following figure shows the pin assignments for the 10Base-T and 100Base-T connector. This connector is located on the back panel of your terminal. See “Terminal Features” for information about the back panel. Note It is recommended that you use Category 5 twisted-pair cable to connect your terminal to a hub.
  • Page 236: Vga Connector

    Getting Help VGA Connector The following figure lists the connector pin assignments for the terminal’s VGA connector. This connector is located on the back panel of your terminal. See “Terminal Features” for information about the back panel. Figure 44-2 VGA Connector Signal Name Red Video Green Video...
  • Page 237: Usb Connector

    USB Connector The following figure lists the connector pin assignments for the terminal’s USB connectors. These connectors are located on the back panel of your terminal. See “Terminal Features” for information about the back panel. Figure 44-3 USB Connector Port Port Port NCC-1...
  • Page 238 Getting Help...
  • Page 239: Null Modem Cable Pin Assignments

    Null Modem Cable Pin Assignments Table 45-1 outlines the pin assignments for a 9-pin serial port to a 25-pin serial port null modem cable. Table 45-1 Null Modem Cable Pin Assignments 25 Pin 9 Pin 2 (transmit data) 2 (receive data) 3 (receive data) 3 (transmit data) 4 (request to send)
  • Page 240 Getting Help...
  • Page 241: Modem At Commands

    Modem AT Commands The tables of this section list the modem AT command sets. Table 46-1 AT Commands with No Lead-in Character Command Description B, B0 ITU-T (CCITT) V.22 mode when at 1200 bps; V.21 at 300 bps Enable character echo to terminal in command mode H, H0 Go on-hook (hang up) Connection speed set to highest possible DCE rate,...
  • Page 242: At Commands Beginning With

    Getting Help Table 46-2 AT Commands Beginning with “&” Command Description &B1 Disable port rate adjust &C1 Carrier detect follows data carrier &D2 Hang up and go to command mode during On-to-Off DTR transition &F, &F0 Recall factory settings as active configuration &M0 Asynchronous mode &N, &N0...
  • Page 243: At Commands Beginning With

    Table 46-3 AT Commands Beginning with “\” Command Description Maximum MNP block size = 256 characters \G, \G0 Disable port flow control DCE to DCE \J,\J0 Disable port rate adjust \L,\L0 MNP stream link Set Auto-reliable mode (LAPM with fallback to MNP, then to normal) Bidirectional hardware flow control Display current Configuration, Long Version...
  • Page 244 Getting Help...
  • Page 245 Glossary 221 Glossary The following glossary is a list of commonly used terms in this guide. Term Definition 10Base-T One of several adaptations of the Ethernet (IEEE 802.3) standard for Local Area Networks (LANs). The 10Base-T standard (also called Twisted Pair Ethernet) uses a twisted-pair cable with a maximum length of 100 meters.
  • Page 246 Glossary 222 Clear to Send. Control signal sent from the DCE. Indicates that the DTE may send data. Data Communications Equipment. Devices that provide the functions required to establish, maintain, and terminate a data transmission connection, e.g., a modem. DHCP Dynamic Host Configuration Protocol.
  • Page 247 Glossary 223 Flow control The procedure for regulating the flow of data between two devices, flow control prevents the loss of data when one device’s receiving buffer has reached its capacity. File Transfer Protocol. FTP is a program for transferring files in TCP/IP environments such as the Internet in which a user, acting as a client, downloads files from a remote server.
  • Page 248 Glossary 224 ISDN Integrated Services Digital Network. Evolving switched network standard that provides end-to-end digital voice and data communication services. kb or kilobit 1,024 bits. Commonly referred to as 1 thousand bits. kB or kilobyte 1,024 bytes. Commonly referred to as 1 thousand bytes. kbps or kb/s Kilobits per second.
  • Page 249 Glossary 225 Null modem A cable, especially an RS-232 cable, for connecting serial ports on two computers directly, rather than via modems. Since, according to the specification, both computers should transmit on pin three of their RS-232 connectors and receive on pin two, a null modem cable needs to connect one computer's pin two to the other's pin three and vice versa.
  • Page 250 Glossary 226 Point-to-Point Protocol. A serial communication protocol that operates over dialup or leased (dedicated) lines to provide connections into IP networks. It sets up and monitors router sessions and frames the data transmitted over the line. Protocol A set of formal rules describing how to transmit data, especially across a network.
  • Page 251 Glossary 227 Serial port A connector on a computer to which you can attach a serial line connected to peripherals that communicate using a serial (bit-stream) protocol. The most common type of serial port is a 25-pin D-type connector carrying RS-232 signals. Smaller connectors (e.g.
  • Page 252 Glossary 228 Terminal emulator A program that allows a computer to act like a particular brand or type of terminal. The computer thus appears as a terminal to the host computer and accepts the same escape sequences for functions such as cursor positioning and clearing the screen. Thin-client A low-cost computing device that works in a server-centric computing model.
  • Page 253 WINS server to maintain a complete database of entries through replication. Winterm Trademarked logo for Windows-based terminals manufactured by Wyse Technology Inc. X-ON/X-OFF Transmitter On/Transmitter Off. Control characters used for flow control, instructing serial devices to start transmission (X-ON)
  • Page 254 Glossary 230...
  • Page 255 Security 114, 125 Numerics Shutdown (terminal) 197 100Base-T 15 SNMP Network 97 10Base-T 15, 47 SNMP Network Administration 168 3315SE/3320SE/3350SE specifications 17 Startup (connection) 104 3515SE/3715SE/3720SE specifications 21 TCP/IP Settings 114, 123 Upgrade 163, 178 Connection protocols Citrix ICA Client 104...
  • Page 256 Index 232 Download Utility 156 Functions Failover Log Window 202 Accept Any Authentication Including Clear Firmware Upgrade 157 Text 125 Global ICA Settings 87 Accept Only Encrypted Host Information 133 Authentication 125 ISDN Settings 149 Accept Only Microsoft Encrypted Modify User Account 191 Authentication 125 New Connection 103 Add (command button) 86, 91...
  • Page 257 G key reset 63, 205 Server 177 Parameters 134 Ping Before Connect 182 Port Settings 120 Headphone jack Pulse Dialing 118 3315SE 29 RDP Option IDs 174 3320SE 29 Repeat Delay 77 3350SE 39 Repeat Rate 77 3515SE 47 Reset To Defaults 175...
  • Page 258 Index 234 Keyboard connector Network connector 3315SE 29 3315SE 29 3320SE 29 3320SE 29 3350SE 39 3350SE 38 3515SE 47 3515SE 46 3715SE 47 3715SE 46 3720SE 47 3720SE 46 Noise suppressor 59 Null modem cable 215 Logging off the terminal 100...
  • Page 259 3350SE 39 Display 72–73 General 11, 72 Input 72, 75 Net Connections 142 Video connector Network 72, 79 3315SE 29 Preferences 89 3320SE 29 Security 72, 181, 194, 200–201 3350SE 39 Server Location 91 Virtual port 95 SysInfo 11, 72...
  • Page 260 ® Winterm 3000 Series Windows -based Terminal Reference Guide Written and published by Wyse Technology Technical Publications Wyse Technology Inc., August 1999 ® ® ™ Created using FrameMaker , Acrobat , and Magellan The on-line book is provided in both PDF and HTML versions, presented on both...

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