Configure Time Settings; Configure Smtp Server Settings; Using Supportassist; Enable Supportassist - Dell SCv3000 Deployment Manual

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Configure Time Settings

Configure an NTP server to set the time automatically, or set the time and date manually.
1
From the Region and Time Zone drop-down menus, select the region and time zone used to set the time.
2
Select Use NTP Server and type the host name or IP address of the NTP server, or select Set Current Time and set the time and
date manually.
3
Click Next.

Configure SMTP Server Settings

Enable SMTP email to receive information from the Storage Center about errors, warnings, and events.
1
Select Enable SMTP Email.
2
Configure the SMTP server settings.
a
In the Recipient Email Address field, type the email address where the information will be sent.
b In the SMTP Mail Server field, type the IP address or fully qualified domain name of the SMTP email server. Click Test Server
to verify connectivity to the SMTP server.
c
(Optional) In the Backup SMTP Server field, type the IP address or fully qualified domain name of a backup SMTP email server.
Click Test Server to verify connectivity to the SMTP server.
d If the SMTP server requires emails to contain a MAIL FROM address, specify an email address in the Sender Email Address
field.
e
(Optional) In the Common Subject Line field, type a subject line to use for all emails sent by the Storage Center.
f
If the SMTP server requires clients to authenticate before sending email, select the Use Authorized Login (AUTH LOGIN)
checkbox, then type a user name and password in the Login ID and Password fields.
3
Click Next.

Using SupportAssist

As an integral part of Dell's ability to provide best-of-class support for your Enterprise-class products, SupportAssist proactively provides
the information required to diagnose support issues, enabling the most efficient support possible and reducing the effort required by you.
A few key benefits of SupportAssist are:
Enables proactive service requests and real-time troubleshooting
Supports automatic case creation based on event alerting
Enables ProSupport Plus and optimizes service delivery
Provides automatic health checks
Enables remote Storage Center updates
Dell strongly recommends enabling comprehensive support service at time of incident and proactive service with SupportAssist.

Enable SupportAssist

The SupportAssist Data Collection and Storage page displays the text of the SupportAssist data agreement and allows you to accept or opt
out of using SupportAssist.
1
To allow SupportAssist to collect diagnostic data and send this information to technical support, select By checking this box you
accept the above terms.
2
Click Next.
3
If you did not select By checking this box you accept the above terms, the SupportAssist Recommended pane opens.
Click No to return to the SupportAssist Data Collection and Storage page and accept the agreement.
64
Discover and Configure the Storage Center

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