Useful To Know - Samsung ProXpress C401 series User Manual

Useful to know

The machine does not print.
• Open the print queue list and remove the document from the list (see "Canceling a print job"
on page 41).
• Remove the driver and install it again (see "Installing the software" on page 21).
• Select your machine as your default machine in your Windows (see "Setting your machine as
a default machine" on page 182).
Where can I purchase accessories or supplies?
• Inquire at a Samsung distributor or your retailer.
• Visit www.samsung.com/supplies. Select your country/region to view product service
information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and troubleshoot accordingly (see
"Understanding the status LED" on page 78).
A paper jam has occurred.
• Open and close the door (see "Front view" on page 16).
• Check the instructions on removing jammed paper in this manual and troubleshoot
accordingly (see "Clearing paper jams" on page 71).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner"
on page 55).
• Try a different print resolution setting (see "Opening printing preferences" on page 41).
• Replace the toner cartridge (see "Replacing the toner cartridge" on page 57).
Where can I download the machine's driver?
• You can get help, support application, machine drivers, manuals, and order information from
the Samsung website, www.samsung.com > find your product > Support or Downloads.
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