Page 1 User’s Guide User’s Guide C46x series BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
Page 2: Table Of Contents
BASIC Basic faxing 1. Introduction Using USB memory device Key benefits 3. Maintenance Features by model Useful to know Ordering supplies and accessories About this user’s guide Available supplies Safety information Available maintenance parts Machine overview Storing the toner cartridge Control panel overview Redistributing toner Turning on the machine...
Page 3 BASIC 4. Troubleshooting Tips for avoiding paper jams Clearing original document jams Clearing paper jams Understanding the status LED Understanding display messages 5. Appendix Specifications Regulatory information Copyright...
Page 4: Introduction
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
Page 5: Key Benefits
Fast high resolution printing Manager" on page 260). • Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager"...
Page 6 Windows. • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Wide range of functionality and application support •...
Page 7: Features By Model
Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System C46xW C46xFW ● ● Windows ● ● ● ● Linux (●: Included, Blank: Not available)
Page 8 ● PCL printer driver ● ● PS printer driver ● ● XPS printer driver ● ● Samsung Easy Printer Manager Scan to PC settings ● Fax to PC settings ● ● Device Settings ● ● Samsung Easy Document Creator ●...
Page 9 ● ● WIA scan driver a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software. (●: Included, Blank: Not available)
Page 10 ● Automatic Document Feeder (ADF) a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Windows only.
Page 11 Features by model Features C46xW C46xFW ● Multi-send ● Delay send ● Priority send ● Secure receive ● Send/ Receive forward - fax ● ● Scan Scan to PC ● ● Copy ID card copying ● ● Reduced or enlarged copying ●...
Page 12: Useful To Know
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 79). • Try a different print resolution setting (see "Opening printing • Inquire at a Samsung distributor or your retailer. preferences" on page 54). • Visit www.samsung.com/supplies. Select your country/region •...
Page 13: About This User's Guide
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.
Page 14: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 15 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Page 16 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
Page 17 Safety information Do not place the machine on an unstable surface. Maintenance / Checking The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Caution Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet.
Page 18 Refer to the reseller for disposal instructions. fire or electric shock. • Do not wash the supplies. • The machine should only be repaired by a Samsung service • For a waste toner bottle, do not reuse it after emptying the technician.
Page 19: Machine Overview
Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Page 20: Front View
Machine overview 11 Scan unit Front door Front view Output support 12 USB port Control panel 13 Scanner glass • This illustration may differ from your machine depending on your model. There are various types of machine. NFC tag • Some features and optional goods may not be available depending on a.
Page 21 Machine overview C46xFW a. Close the scanner lid before opening the scan unit. b. Be careful not to pinch your fingers. Document feeder cover 10 NFC tag Document feeder width Toner cartridge guide Document feeder input tray 12 Waste toner container Document feeder output Imaging unit support...
Page 22 Machine overview C46xFW Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). C46xW Rear cover Telephone line socket (LINE)
Page 23: Control Panel Overview
Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). C46xW Configures the wireless network connection easily without a computer (see "Using the WPS button"...
Page 24 Control panel overview Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 31). Menu Confirms the selection on the screen. Stops an operations at any time. Stop/Clear Power/ Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button Wakeup for more than three seconds when the machine is in ready mode.
Page 25 Control panel overview C46xFW Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 162). ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61). Display screen Shows the current status and displays prompts during an operation.
Page 26 Control panel overview Confirms the selection on the screen. Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 225). 10 Address Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 226). Book Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing Redial/Pause...
Page 27: Turning On The Machine
Turning on the machine Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
Page 28: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer Follow the instructions in the installation window. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see You can select the software applications in the Select Software to Install "Installing driver over the network"...
Page 29: Reinstalling The Driver
If the printer driver does not work properly, follow the steps below to reinstall the driver. Windows From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. Follow the instructions in the installation window.
Page 30: Menu Overview And Basic Setup
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...
Page 31: Menu Overview
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
Page 32: Menu Overview
Menu overview Fax Feature Fax Setup Darkness Send Forward Sending Change Default Normal Forward to Fax Redial Times Resolution Dark+1- Dark+5 Rcv. Forward Redial Term Darkness Light+5- Light+1 Forward to Fax Original Size Prefix Dial Resolution Forward to PC ECM Mode Auto Report Standard Forward&Print...
Page 33 Menu overview Copy Feature Copy Setup Original Size Adjust Bkgd. Change Default Reduce/Enlarge Original Size Darkness Auto Copies Normal Enhance Lev.1 Copy Collation Dark+1- Dark+5 Enhance Lev.2 Reduce/Enlarge Light+5- Light+1 Erase Lev.1- Erase Lev.4 Darkness Original Type Original Type Text/Photo Adjust Bkgd.
Page 34 Menu overview Scan Feature Scan Setup Print Setup USB Feature Change Default Orientation Screen Original Size USB Default Portrait Enhance Original Type Landscape Detailed Resolution Copies Normal Color Mode [1 - 999] Clear Text File Format Resolution Darkness Normal Minimum Best Normal Trapping...
Page 35 Menu overview System Setup Machine Setup Paper Setup Report Maintenance Paper Size Configuration Machine ID CLR Empty Msg. Paper Type Supplies Info. Supplies Life Fax Number Margin Demo Page Image Mgr. Date & Time Sound/Volume Address Book Custom Color Clock Mode Key Sound Tone Adjust.
Page 36 Menu overview Network TCP/IP (IPv4) Wireless DHCP Wi-Fi ON/OFF BOOTP Wi-Fi Direct Static WPS Setting TCP/IP (IPv6) WLAN Setting IPv6 Activate WLAN Default DHCPv6 Config WLAN Signal Ethernet Speed Clear Setting Automatic Network Conf. 10Mbps Half Protocol Mgr. 10Mbps Full Net.
Page 37: Machine's Basic Settings
Language: change the language that is displayed on the control Samsung Easy Printer Manager program. panel. - For Windows and Mac users, you set from Samsung Easy Printer • Date & Time: When you set the time and date, they are used in delay Manager >...
Page 38 Machine’s basic settings • When you press the Power/Wakeup button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > Machine Setup > Wakeup Event > On on the control panel. When you press any button except Power/ Wakeup button, the machine wake up from the power save mode.
Page 39: Media And Tray
To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
Page 40 Media and tray Open the paper cover. Loading paper in the tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). Press and unlatch the guide lock in the tray, pull the tray out manually. Pull out the paper tray (see "Tray overview"...
Page 41 Media and tray Place the paper with the side you want to print facing up. For paper longer than Legal-sized, press and unlatch the guide lock in the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide.
Page 42 Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray. without causing it to bend. Close the paper cover. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type"...
Page 43 Media and tray Pull the tray out of the machine. Open the paper cover and remove Squeeze the paper width guide and slide it to the edge of the lever. paper from the tray if necessary. If you want to change the size to Letter, hold the lever at the back of the tray, and rotate the lever clockwise.
Page 44: Printing On Special Media
The paper setting in the machine and driver should match to print without a ● Plain paper mismatch error. ● Thick To change the paper setting set in the machine, from the Samsung Easy Printer ● Thin (Switch to advanced mode) > Device Settings. Manager select ●...
Page 45 Media and tray Labels • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. To avoid damaging the machine, use only labels designed for use in laser •...
Page 46: Preprinted Paper
• The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy (Switch to advanced mode) > Device Printer Manager select Settings.
Page 47: Using The Output Support
Media and tray Press (Stop/Clear) to return to ready mode. • If you want to use special-sized paper such as billing paper, select the Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences"...
Page 48: Preparing Originals
Media and tray Preparing originals Loading originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than You can use the scanner glass or the document feeder to load an original for 216 x 356 mm (8.5 x 14 inches).
Page 49 Media and tray Lift and open the scanner lid. Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. Close the scanner lid. 2. Menu Overview and Basic Setup...
Page 50: In The Document Feeder
Media and tray In the document feeder • Leaving the scanner lid open while copying may affect copy quality and toner consumption. Flex or fan the edge of the paper stack to separate the pages before • Dust on the scanner glass may cause black spots on the printout. Always loading originals.
Page 51 Media and tray Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 89). 2. Menu Overview and Basic Setup...
Page 52: Basic Printing
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 230). Printing If you are a Mac or Linux operating systems user, refer to the Advanced Guide (see "Mac printing"...
Page 53 Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...
Page 54: Opening Printing Preferences
Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 263). • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 271). 2. Menu Overview and Basic Setup...
Page 55: Using A Favorite Setting
The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To delete saved settings, select it in the Favorites tab and click Delete.
Page 56: Setting Eco Mode On The Control Panel
If you set the eco mode on with a password from the SyncThru™ Web - For Windows and Mac users, you set from Samsung Easy Printer Service (Settings tab > Machine Settings > System > Eco Settings) or Manager >...
Page 57 Basic printing Setting eco mode on the driver • The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media Open the Eco tab to set Eco mode. When you see the eco image ( ), that size, job complexity, etc.
Page 58: Basic Copying
Basic copying For special printing features, refer to the Advanced Guide (see "Copy" on If you need to cancel the copying job during the operation, press (Stop/ page 206). Clear) and the copying will stop. Basic copy Changing the settings for each copy C46xW: Make sure that the Scan to button’s LED is off.
Page 59 Basic copying Darkness Select the option you want and press OK. Press (Stop/Clear) to return to ready mode. If you have an original containing faint marking and dark images, you can adjust the brightness to make a copy that is easier to read. Original C46xW: Make sure that the Scan to button’s LED is off.
Page 60: Reduced Or Enlarged Copy
Basic copying Reduced or enlarged copy To scale the copy by directly entering the scale rate C46xW: Make sure that the Scan to button’s LED is off. You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass.
Page 61: Id Card Copying
Basic copying Place Front Side and Press [Start] appears on the display. ID card copying Press (Start). Your machine begins scanning the front side and shows Place Back Side Your machine can print 2-sided originals on one sheet. and Press [Start]. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original.
Page 62 Basic copying • If you do not press the (Start) button, only the front side will be copied. • If the original is larger than the printable area, some portions may not be printed. 2. Menu Overview and Basic Setup...
Page 63: Basic Scanning
For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > features" on page 241). Switch to advanced mode > Scan to PC Settings.
Page 64: Basic Faxing
Basic faxing • C46xFW only. Preparing to fax • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 250). Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view"...
Page 65: Sending A Fax Manually
• If you want to send a fax directly from your computer, use Samsung If your machine is a handset model, you can send a fax using the handset Network PC Fax (see "Sending a fax in the computer"...
Page 66: Sending A Fax To Multiple Destinations
Basic faxing Sending a fax to multiple destinations To enter more fax numbers, press OK when Yes appears and repeat steps 5 and 6. You can use the multiple send feature, which allows you to send a fax to multiple locations.
Page 67: Adjusting The Document Settings
Basic faxing Select (fax) > (Menu) > Fax Feature > Resolution on the control Receiving a fax panel. Select the option you want and press OK. Your machine is preset Fax mode at the factory. When you receive a fax, the •...
Page 68 Basic faxing Darkness You can select the degree of darkness of the original document. The darkness setting is applied to the current fax job. To change the default setting (see "Fax" on page 209). Select (fax) > (Menu) > Fax Feature > Darkness on the control panel.
Page 69: Using Usb Memory Device
Using USB memory device This chapter explains how to use a USB memory device with your machine. Plugging in a USB memory device Lift the scanner lid slightly and insert your USB memory device into the USB About USB memory memory port.
Page 70: Scanning To A Usb Memory Device
Using USB memory device You must use only an authorized USB memory device with an A plug connector. Scanning to a USB memory device • Accessing menus may differ from model to model (see "Accessing the menu" on page 31) •...
Page 71: Customizing Scan To Usb
Using USB memory device Customizing Scan to USB Printing from a USB memory device You can specify image size, file format, or color mode for each scanning to USB job. You can directly print files stored on a USB memory device. File is supported by Direct Print option.
Page 72: Deleting An Image File
Using USB memory device Select the folder or file you want and press OK. Managing USB memory If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder. You can delete image files stored on a USB memory device one by one or all at Select the number of copies to be printed or enter the number.
Page 73 Using USB memory device Formatting a USB memory device Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. Select File Manage > Format and press OK. Select Yes. Press (Stop/Clear) to return to ready mode. Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents.
Page 74: Maintenance
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
Page 75: Ordering Supplies And Accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
Page 76: Available Supplies
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
Page 77: Available Maintenance Parts
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Page 78: Storing The Toner Cartridge
– if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet. Samsung Electronics does not recommend or approve the use of non-Samsung Opening the cartridge package prior to use dramatically shortens its useful shelf brand toner cartridges in your printer including generic, store brand, refilled, or and operating life.
Page 79: Redistributing Toner
The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 271).
Page 80 Redistributing toner 3. Maintenance...
Page 81: Replacing The Toner Cartridge
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). •...
Page 82 Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 3. Maintenance...
Page 83: Replacing The Waste Toner Container
Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 76). For information about installing the waste toner container, refer to the waste toner container installation guide included on the package.
Page 84 Replacing the waste toner container 3. Maintenance...
Page 85: Replacing The Imaging Unit
Replacing the imaging unit When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. •...
Page 86 Replacing the imaging unit 3. Maintenance...
Page 87: Monitoring The Supplies Life
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. Select (Menu) >...
Page 88: Setting The Toner Low Alert
Device Settings in Samsung Easy Printer Manager • You can set the machine’s settings by using the program. - For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 269.
Page 89: Cleaning The Machine
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Page 90: Cleaning The Inside
Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
Page 91 Cleaning the machine 3. Maintenance...
Page 92 Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
Page 93: Tips For Moving & Storing Your Machine
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
Page 94: Troubleshooting
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.
Page 95: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 39). •...
Page 96: Clearing Original Document Jams
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
Page 97 Clearing original document jams Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.
Page 98 Clearing original document jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.
Page 99 Clearing original document jams 4. Troubleshooting...
Page 100 Clearing original document jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 20). Remove any remaining pages from the document feeder.
Page 101: Clearing Paper Jams
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 4.
Page 102 Clearing paper jams 4. Troubleshooting...
Page 103 Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 4.
Page 104 Clearing paper jams In exit area Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 4.
Page 105: Understanding The Status Led
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 107). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 271). • If the problem persists, call a service representative. Status Description The machine is off-line.
Page 106 Understanding the status LED Status Description Blinking The machine is connecting to a wireless network. Blue The machine is connected to a wireless network (see "Wireless network setup" on page 159). Wireless The machine is disconnected from a wireless network. The machine is in power save mode.
Page 107: Understanding Display Messages
You can resolve the error with the guideline from the computer’s Document jam. The loaded original Clear the jam (see "Clearing Printing Status window (see "Using Samsung Printer Status" on page document has jammed in original document jams" on Remove jam 271).
Page 108 Besides, it can cause serious damage to your Not original The toner cartridge is not a Install the corresponding machine. Samsung-genuine toner toner cartridge with a [color] toner • Replace the toner cartridge. Samsung-genuine cartridge for the best cartridge.
Page 109 Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. 4. Troubleshooting...
Page 110 Understanding display messages Message Meaning Suggested solutions Tray-related messages • BOOTP problem: There is a problem with the Change the Auto IP. network. Auto IP Run • DHCP problem: Message Meaning Suggested solutions Auto IP Run Jam or empty • Paper has jammed in the •...
Page 111 The cover of scanner is not Close the cover until it open. securely latched. locks into place. Not compatible The transfer belt of the Install the a Samsung- machine is not for your genuine part designed transfer belt machine. for your machine. Not installed...
Page 112 Waste Toner Tank toner container has expired container with a will expired soon. with a new one. Contact and the printer will stop Samsung-genuine waste Transfer belt the service printing until a new waste toner container. representatives. toner container is placed into the printer.
Page 113 Understanding display messages Message Meaning Suggested solutions Prepare new The life of the imaging unit Replace the imagingunit will be expired soon. with a new one. Contact Imaging unit the service Replace with The life of the imaging unit representatives. will be expired.
Page 114: Appendix
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Page 115: Specifications
Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height C46xW 406 x 362 x 288.6 mm (16 x 14.3 x 11.4 inches) C46xFW 406 x 362 x 333.5 mm (16 x 14.3 x 13.1 inches)
Page 116 Specifications Items Description Humidity Operation 20 to 80% RH Storage (packed) 10 to 90% RH 110 volt models AC 110 - 127 V Power rating 220 volt models AC 220 - 240 V Average operating mode Less than 290 W Power consumption Ready mode Less than 60 W...
Page 117: Print Media Specifications
Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m (20 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches)
Page 118 Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section 75 to 90 g/m (20 to 24 lbs bond) Refer to the Plain Cotton paper section • 150 sheets of 75 g/m (20 lbs bond) Colored, Refer to the Plain paper section 60 to 85 g/m (16 to 24 lbs bond)
Page 119 Specifications Print media weight/Capacity Type Size Dimensions Tray Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m (16 to 32 lbs bond) Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b.
Page 120: Microsoft Windows
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) ® ® ® 128 MB (512 MB) 1.25 GB to 2 GB Windows Server 2003...
Page 121 Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Requirements (Recommended) Operating system Free HDD space ®...
Page 122 Specifications Linux Items Requirements ® Operating system Redhat Enterprise Linux WS 4, 5, 6 (32/64 bit) Fedora 5 ~ 15 (32/64 bit) ® OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0, 6.0 (32/64 bit)
Page 123: Network Environment
Specifications Network environment Network and wireless models only (see "Features by model" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Page 124: Regulatory Information
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
Page 125: Mercury Safety
Regulatory information Mercury Safety Recycling Contains Mercury, Dispose According to Local, State or Federal Recycle or dispose of the packaging material for this product in an Laws.(U.S.A. only) environmentally responsible manner. Power saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Page 126 China only electronic equipment) (Applicable in countries with separate collection systems) Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of kW·h...
Page 127 (The United States of America only) Radio frequency emissions Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or FCC information to the user call, (877) 278 - 0799 This device complies with Part 15 of the FCC Rules. Operation is subject to the...
Page 128 Regulatory information • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. United States of America • Consult the dealer or experienced radio TV technician for help. Federal Communications Commission (FCC) Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the Intentional emitter per FCC Part 15...
Page 129 Regulatory information Wireless devices are not user serviceable. Do not modify them in any way. Germany only Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. FCC Statement for Wireless LAN use: Turkey only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed.
Page 130 Regulatory information Canada only Fax Branding This product meets the applicable Industry Canada technical specifications. / Le The Telephone Consumer Protection Act of 1991 makes it unlawful for any present materiel est conforme aux specifications techniques applicables person to use a computer or other electronic device to send any message via a d’Industrie Canada.
Page 131: Ringer Equivalence Number
Regulatory information Ringer Equivalence Number FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm The Ringer Equivalence Number and FCC Registration Number for this machine to the telephone network, the telephone company should notify the may be found on the label located on the bottom or rear of the machine.
Page 132 Regulatory information • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the If you cut off the moulded plug, get rid of it straight away. emergency service dispatcher of your intentions. The dispatcher will give You cannot rewire the plug and you may receive an electric shock if you you further instructions on how to actually test the emergency number.
Page 133 M402xND] is in compliance with the essential requirements and countries: other relevant provisions of Low Voltage Directive (2006/95/EC), In the event of problems, you should contact the Euro QA Lab of Samsung EMC Directive (2004/108/EC). Electronics Co., Ltd. in the first instance.
Page 134 Regulatory information European radio approval information (for products Israel only fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present.
Page 135 Regulatory information The power output of the wireless device or devices that may be embedded in In environments where the risk of interference to other devices or your printer is well below the RF exposure limits as known at this time. Because services is harmful or perceived as harmful, the option to use a wireless the wireless devices (which may be embedded into your printer) emit less device may be restricted or eliminated.
Page 136 Regulatory information China only 5. Appendix...
Page 137: Copyright
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
Page 138 User’s Guide User’s Guide C46x series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
Page 139 Wired network setup Altitude adjustment Installing driver over the network Entering various characters IPv6 configuration Setting up the fax address book Wireless network setup Printing features Samsung Mobile Print Scan features Using the NFC feature Fax features AirPrint Google Cloud Print...
Page 140 Easy Capture Manager Samsung Easy Color Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Printer Manager Using Samsung Easy Document Creator Using Samsung Printer Status Using the Linux Unified Driver Configurator 6. Troubleshooting Paper feeding problems...
Page 141: Software Installation
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
Page 142: Installation For Mac
After the installation is finished, click Close. Double-click the CD-ROM icon that appears on your Mac desktop. To install the fax driver: a Open the Applications folder > Samsung > Fax Queue Creator. • For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
Page 143: Reinstallation For Mac
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
Page 144: Installation For Linux
Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).
Page 145: Reinstallation For Linux
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.
Page 146: Using A Network-Connected Machine
• Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung Mobile Print • Using the NFC feature • AirPrint • Google Cloud Print Supported optional devices and features may differ according to your model (see "Features by...
Page 147: Useful Network Programs
Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
Page 148: Wired Network Setup
Before using the SetIP program, disable the computer firewall from Control Panel > Security Center > Windows Firewall. The following instructions may differ for your model. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 149: Ipv4 Configuration Using Setip (Mac)
Turn on the machine. Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. The following instructions may vary from your model.
Page 150: Ipv4 Configuration Using Setip (Linux)
The following instructions may vary from your model or operating systems. When the message that warns that all applications will close on your computer appears, click Continue. Open /opt/Samsung/mfp/share/utils/. Select Network Connected Printer(Wired or Wireless) on the Printer Connection Type and click Set IP Address button.
Page 151: Installing Driver Over The Network
Installing driver over the network Silent installation Mode • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). Silent installation mode is an installation method that does not require any user •...
Page 152 Installing driver over the network Command- line Definition Description Command- line Definition Description /p”<port name>” or Specifies printer port. Printer port name can be /nd or Commands not to set the It indicates installed specified as IP address, installed driver as a default machine driver will not be /P”<port name>”...
Page 153 Installing driver over the network Command- line Definition Description /d or Uninstalls all device drivers This command will remove and applications from your all installed device drivers Make sure that the machine is connected to your network and powered system. and application software from your system.
Page 154: Install The Linux Driver And Add Network Printer
Select Network Connected Printer(Wired or Wireless) on the Printer Connection Type and click Continue. You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Click Add Printer button to select your printer and add it to your printer Support or Downloads).
Page 155 Installing driver over the network Input the printer description and Next. After the machine is added, click Finish. When installation is done, click Finish. Add a network printer Double-click the Unified Driver Configurator. Click Add Printer. The Add printer wizard window opens. Click Next. Select Network printer and click the Search button.
Page 156: Ipv6 Configuration
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. From the control panel Activating IPv6 • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7 "Menu overview"...
Page 157: Activating Ipv
IPv6 configuration Press OK to select the required value you want. Check the IPv6 Protocol check box to activate IPv6. • DHCPv6 Addr.: Always use DHCPv6 regardless of router request. Click the Apply button. • DHCPv6 Off: Never use DHCPv6 regardless of router request. Turn the machine off and turn it on again.
Page 158 IPv6 configuration • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]). Address must be enclosed in '[ ]' brackets. 2. Using a Network-Connected Machine...
Page 159: Wireless Network Setup
Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by model"...
Page 160 Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...
Page 161 Wireless network setup Set up method Connecting method Description & Reference Without Access Point From the computer Windows user, see "Ad hoc via USB cable" on page 172. Mac user, see "Ad hoc via USB cable" on page 172. Wi-Fi Direct setup See "Setting up Wi-Fi Direct"...
Page 162: Items To Prepare
Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
Page 163 Wireless network setup Connecting in PIN mode You can change the WPS mode in control panel ( (Menu) > Network > Press and hold the (WPS) button on the control panel for more than Wireless > OK > WPS Setting). 2 seconds.
Page 164 Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 148). In ready mode, Press the (Cancel or Stop/Clear) button for more than Press and hold the (WPS) button on the control panel for about 2 - 4 five seconds on the control panel.
Page 165 Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.
Page 166: Using The Menu Button
Setup using Windows Some menus may not appear in the display depending on options or Shortcut to the Samsung Easy Wireless Setup program without the CD: If models. If so, it is not applicable to your machine you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing...
Page 167 Wireless network setup Insert the supplied software CD into your CD-ROM drive. Select Wireless network connection on the Printer Connection Type screen. Then, click Next. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X”...
Page 168 Wireless network setup Select Using a USB cable on the Select the Wireless Setup Method After searching, the window shows the wireless network devices. Select screen. Then, click Next. the name (SSID) of the access point you want to use and click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click Advanced Setting.
Page 169 Click Next. • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 186). • Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name and the maximum length is 22 characters.
Page 170 Wireless network setup Access point without a USB cable (recommended) If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CD- Items to prepare ROM drive and click OK. •...
Page 171 Wireless network setup Select Using a direct wireless connection on the Select the Wireless If below screen appears, press the (WPS) button from the control Setup Method screen. Then, click Next. panel within 2 minutes. When the wireless network set up is completed, click Next. Even if your computer is running Windows 7 or higher, you cannot use this feature if your PC does not support wireless network.
Page 172 Wireless network setup Ad hoc via USB cable Creating the ad hoc network in Windows Turn on your computer and the wireless network machine. If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad-hoc wireless network by Insert the supplied software CD into your CD-ROM drive.
Page 173 Wireless network setup Select Wireless network connection on the Printer Connection Type After searching the wireless networks, a list of wireless networks your screen. Then, click Next. machine has searched appears. Click Advanced Setting. • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive).
Page 174 Wireless network setup The window showing the wireless network setting appears. Check the - Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) settings and click Next. - Gateway: 169.254.133.1 Before entering the IP address for the machine, you must know the The Wireless Network Setting Complete window appears.
Page 175 Wireless network setup Double-click the CD-ROM icon that appears on your Mac desktop. Setup using Mac • For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Access point via USB cable Click Continue.
Page 176 Wireless network setup Select Configuration of Wireless network on the Printer Connection If Wireless Settings screen appears, select Using a USB cable and click Type and click Continue. Next. If the screen does not appear, go to step 15. 2. Using a Network-Connected Machine...
Page 177 • Enter the wireless Network Name: Enter the SSID of the access point • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (SSID is case-sensitive). (see "Setting up Wi-Fi Direct" on page 186). •...
Page 178 Wireless network setup Access point without a USB cable (recommended) Click Agree to agree to the license agreement. Click Install. All components necessary for machine operations will be installed. Items to prepare If you click Customize, you can choose individual components to install. •...
Page 179 Wireless network setup If Wireless Settings screen appears, select Using a direct wireless connection and click Next. If below screen appears, press the (WPS) button from the control panel If the screen does not appear, go to step 13. within 2 minutes. When the wireless network set up is completed, click Next.
Page 180 Wireless network setup Ad hoc via USB cable Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by Double-click the MAC_Installer folder >...
Page 181 Wireless network setup Select Configuration of Wireless network on the Printer Connection After searching the wireless networks, a list of wireless networks your Type and click Continue. machine has searched appears. Click Advanced Setting. • Enter the wireless Network Name: Enter the SSID name (SSID is case- sensitive).
Page 182 Wireless network setup The window showing the wireless network settings appears. Check the - Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) settings and click Next. - Gateway: 169.254.133.1 Before entering the IP address for the machine, you must know the When the window that tells you that the network cable connection is computer’s network configuration information.
Page 183: Configuring The Machine's Wireless Network
Wireless network setup Printing a network configuration report Using a network cable You can identify the network settings of your machine by printing a network configuration report. Machines that do not support the network interface will not be able to use See "Printing a network configuration report"...
Page 184 Wireless network setup Using SyncThru™ Web Service Wizard will help you setup the wireless network configuration. However, if you want to set the wireless network directly, select Custom. Before starting wireless parameter configuration, check the cable connection status. Select the one Network Name(SSID) in the list. Check whether or not the network cable is connected to the machine.
Page 185 Wireless network setup The confirmation window appears, please check your wireless setup. If Click Login on the upper right of the SyncThru™ Web Service website. the setup is right, click Apply. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
Page 186: Setting Up Wi-Fi Direct
From the USB cable-connected computer(recommended) connection and better throughput than ad hoc mode. After the driver installation is complete, Samsung Easy Printer Manager can be With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while used to change Wi-Fi Direct settings.
Page 187: Setting Up The Mobile Device
(WPS) button on the control panel for about 10- 15 • After setting up Wi-Fi Direct, you need to download the mobile printing seconds. Wi-Fi Direct feature turns on. application (For example: Samsung Mobile printer) to print from your smartphone. • Press and hold the (WPS) button on the control panel for more than 15 seconds.
Page 188: Problems During Setup Or Driver Installation
Wireless network setup Connecting Failure - General Connection Error Troubleshooting • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power. Problems during setup or driver installation Connecting Failure - Connected Wired Network •...
Page 189 Wireless network setup If you want to use the software installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address.
Page 190: Other Problems
You cannot use infrastructure mode and ad hoc mode at the same time for cannot be found when searching, firewall software might be blocking the Samsung wireless network machines. communication. Refer to the user's guide for the software to turn it off and try searching for the machine again.
Page 191 Wireless network setup • The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the access point (or wireless router) and the machine. Make sure the machine and wireless access point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete.
Page 192: Supported Devices
What is Samsung Mobile Print? • Android OS 2.1 or higher Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung • iOS 4.0 or higher Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC.
Page 193: Using The Nfc Feature
You just need NFC supported cell phone. In order to use this feature, Check that NFC and Wi-Fi Direct features are enabled on your cell phone Samsung Mobile Print app needs to be installed on your cell phone. and Wi-Fi Direct feature is enabled on your printer (see "Setting up Wi-Fi Direct"...
Page 194 PIN number. update the PIN number. • If you do not have Samsung Mobile Print app installed on your cell phone, it automatically connects to Samsung Mobile Print The printer starts printing. download page. Download the app and try again.
Page 195 NFC tag( ) on your printer. download page. Download the app and try again. Wait few seconds for Samsung Mobile Print app to start. Select scan mode. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
Page 196 NFC tag( ) on your printer. Wait a few seconds for the Samsung Mobile Print app to start. • For some cell phones, NFC antenna might not be located at the back of the cell phone. Check the location of the NFC antenna on your cell phone before tagging.
Page 197 PIN number. update the PIN number. • If your do not have Samsung Mobile Print app installed on your mobile devices, it automatically connects to Samsung Mobile Print Confirm your printer in pop-up window. download page. Download the app and try again.
Page 198: Airprint
AirPrint If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password. Only AirPrint certified machines can use the AirPrint feature. Check the box We recommend you to change the default password for security your machine came in for the AirPrint certified mark.
Page 199: Printing Via Airprint
AirPrint Printing via AirPrint For example, the iPad manual provides these instructions: Open your email, photo, web page, or document you want to print. Touch the action icon( Select your printer driver name and option menu to set up. Touch Print button. Print it out. Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area.
Page 200: Google Cloud Print
Google Cloud Print Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the SyncThru™ Web Service website. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into SyncThru™...
Page 201: Printing From An Application On Mobile Device
Google Cloud Print Click Finish printer registration. Printing with Google Cloud Print Click Manage your printers. Now your printer is registered with Google Cloud Print service. The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print Google Cloud Print-ready devices will appear in the list.
Page 202 Google Cloud Print Tap the Cloud Print button. Set the printing options if you want. Tap Click here to Print. Printing from the Chrome browser The following steps are an example of using the Chrome browser. Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner.
Page 203 3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print • Copy • Fax • Scan •...
Page 204: Before You Begin Reading A Chapter
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 31). The following are tips for using this chapter •...
Page 205: Print
Print Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on Affects the resolution and clarity of your color output. page 31). •...
Page 206: Copy
Copy Item Description Copy feature Adjusts the brightness level to make a copy that is Darkness easier to read, when the original contains faint markings and dark images (see "Darkness" on page 59) Some menus may not appear in the display depending on options or Improves the copy quality by selecting the document models.
Page 207: Copy Setup
Copy Item Description Copy Setup Prints an image without its background. This copy feature removes the background color and can be helpful when copying an original containing color in Some menus may not appear in the display depending on options or the background, such as a newspaper or a catalog.
Page 208 Copy Item Description Item Description Set the machine to sort the copy job. For example, if you Adjusts the brightness level to make a copy that is Change Default > make 2 copies of a 3 page original, one complete 3 page easier to read, when the original contains faint Darkness document will print followed by a second complete...
Page 209: Fax
Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 66). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
Page 210: Sending Setup
To change the menu options: Item Description • Press (fax) > (Menu) > Fax Setup > Sending on the control panel. Forwards the received fax to other destination by a fax or PC. If you are out of office but have to receive the fax, Rcv.
Page 211 Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.
Page 212 Another setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). To change the menu options: • Press (fax) > (Menu) > Fax Setup on the control panel. Item Description Resets the value or setting to the printer’s out-of-box...
Page 213: Scan
Scan Item Description Scan feature USB Feature > Sets the image resolution. Resolution Some menus may not appear in the display depending on options or USB Feature > Sets the color mode. models. If so, it is not applicable to your machine (see "Menu overview" on Color Mode page 31).
Page 214 Scan Scan setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 31). To change the menu options: In scan mode, press (Menu) >...
Page 215: System Setup
(make sure the main power switch is on). each fax page that you send. • If you run the printer driver or Samsung Easy Sets the fax number which will be printed at the top of Printer Manager, the time automatically Fax Number each fax page that you send.
Page 216 System setup Item Description Item Description You can set the condition to wake up from power-save Determine whether or not the machine continues mode. printing when it detects the paper does not match the paper settings. • On: The machine wake up from the power save mode on the following cases: •...
Page 217: Paper Setup
System setup Item Description Paper setup Allows you to save print resources and enables eco- friendly printing. • Default Mode: Select whether to turn the Eco mode Some menus may not appear in the display depending on options or on or off. models.
Page 218 System setup Item Description Sound / Volume Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker Some menus may not appear in the display depending on options or is on until the remote machine answers.
Page 219 System setup Item Description Report Prints a transmission report including the fax number, the number of pages, the elapsed time of the job, the communication mode, and the Some menus may not appear in the display depending on options or Fax Confirm.
Page 220 When toner cartridge is empty, this option appears. You CLR Empty Msg. Serial Number service or register as a user on the Samsung website, you can clear the empty message. can find this. Shows the supply life indicators (see "Monitoring the...
Page 221: Network Setup
Network setup Option Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can activate or deactivate the following protocols. page 31). •...
Page 222 Network setup Option Description • SNMP V1/V2: You have to enable this option to use SNMP V1/V2 protocol. Administrator’s can use SNMP to monitor and manage machines on the network. • UPnP(SSDP): You have to enable this option to use UPnP(SSDP) protocol.
Page 223: Special Features
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Setting up the fax address book • Printing features • Scan features • Fax features • The procedures in this chapter are mainly based on Windows 7. •...
Page 224: Altitude Adjustment
High2: 2,000 m(6,561 ft)-3,000 m(9,842 ft) • High3: 3,000 m(9,842 ft)-4,000 m(13,123 ft) You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, you set from Samsung Easy Printer Manager >...
Page 225: Entering Various Characters
Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .
Page 226: Setting Up The Fax Address Book
Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
Page 227 Setting up the fax address book Registering a group dial number Editing group dial numbers Select (fax) > (Address Book) > New&Edit > Group Dial on Select (fax) > (Address Book) > New&Edit > Group Dial on the control panel. the control panel.
Page 228 Setting up the fax address book Searching address book for an entry Printing address book There are two ways to search for a number in memory. You can either scan from You can check your (Address Book) settings by printing a list. A to Z sequentially, or you can search by entering the first letters of the name associated with the number.
Page 229: Printing Features
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If you want to change the settings for each print job, change it in Printing on page 52). Preferences. • This feature may not be available depending on model or optional goods (see "Features by model"...
Page 230 • See "Features by model" on page 7. • The XPS printer driver can be installed only on Windows Vista OS or higher. • For models that provide XPS driver from the Samsung website, http:// www.samsung.com > find your product> Support or downloads.
Page 231: Understanding Special Printer Features
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
Page 232 Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Page 233 Printing features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver. •...
Page 234 Printing features Item Description Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. a To change the print settings from your software application, access Printing Preferences.
Page 235 Printing features Item Description This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
Page 236 Printing features Item Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.
Page 237: Changing Printer Settings
Printing features Changing printer settings Mac printing You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, Some features may not be available depending on models or options. It which appears in the printer properties window, may differ depending on the means that the features are not supported.
Page 238: Printing On Both Sides Of The Paper
Printing features Printing on both sides of the paper Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature"...
Page 239: Linux Printing
Printing features Change other printing options in each tab, if necessary. Linux printing Click Print. Some features may not be available depending on models or options. It Automatic duplex printing may not be available depending on models. You means that the features are not supported. can alternatively use the lpr printing system or other applications for odd- even printing (see "Features by model"...
Page 240 Printing features Configuring Printer Properties Click OK to apply the changes and close the Printer Properties window. Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration.
Page 241: Scan Features
• The maximum resolution that can be achieved depends upon various • Samsung Easy Document Creator: You can use this program to scan factors, including computer speed, available disk space, memory, the images or documents (See "Using Samsung Easy Document Creator" on size of the image being scanned, and bit depth settings.
Page 242 (see "Rear view" on page 22). Make sure the printer driver is installed on your computer using the software CD, Open Samsung Easy Printer Manager (see "Using Samsung Easy since the printer driver includes the scan program (see "Installing the driver Printer Manager"...
Page 243: Installing A Wsd Printer Driver
Scan features ID is the same ID as the registered scan ID for Samsung Easy Printer • Scanning to WSD Manager > Switch to advanced mode > Scan to PC Settings. Scans the originals and saves the scanned data on a connected computer if the Password is the 4 digit number registered password for Samsung Easy •...
Page 244: Scanning Using The Wsd Feature
Scan features Scanning using the WSD feature • The IP address for WSD printer is http://IP address/ws/ (example: http:// 111.111.111.111/ws/). Make sure that the machine is connected to your computer and • If no WSD printer is displayed in the list, click The printer that I want powered on.
Page 245 Scan features Scanning from image editing program Scanning using the WIA driver You can scan and import documents in the image editing software such as Your machine supports the Windows Image Acquisition (WIA) driver for Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below scanning images.
Page 246 Select to Save to Location, Send to E-mail, or Send to SNS. Click on Save (Saving a Scan), Send ( E-mailing a Scan), or Share Samsung Easy Document Creator is an application to help users scan, compile, (Uploading). and save documents in multiple formats, including .epub format.
Page 247: Scanning From Usb Connected Machine
Scan features Scanning from network connected machine Mac scanning Network or wireless model only (see "Features by model" on page 7). Scanning from USB connected machine Make sure that your machine is connected to a network. Make sure that the machine is connected to your computer and powered on.
Page 248 • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. Linux scanning Scanning Make sure that the machine is connected to your computer and powered on.
Page 249 Scan features The document is scanned and the image preview appears in the Editing an image with Image Manager Preview Pane. The Image Manager application provides you with menu commands and tools to edit your scanned image. Drag the pointer to set the image area to be scanned in the Preview Pane.
Page 250: Fax Features
Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 64). • This function is not supported for C46xW (see "Control panel overview" Press (Redial/Pause) button on the control panel. on page 23).
Page 251: Delaying A Fax Transmission
You can send a fax from your computer without going to the machine. present. You cannot send a color fax using this feature. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer Place a single document face down on the document glass, or load the driver.
Page 252: Canceling A Reserved Fax Job
Fax features To enter more fax numbers, press OK when Yes highlights and repeat Adding documents to a reserved fax steps 5. Place a single document face down on the document glass, or load the documents face up into the document feeder. •...
Page 253: Sending A Priority Fax
Fax features Sending a priority fax Forwarding a sent fax to another destination This function is used when a high priority fax need to be sent ahead of reserved You can set the machine to forward the received or sent fax to other destination operations.
Page 254 Forward >Forward to Fax or Forward to PC > Forward on the control to PC > Forward the control panel. panel. Open the Samsung Easy Printer Manager. • Forward options may not be available depending on model or optional goods (see "Variety feature"...
Page 255: Changing The Receive Modes
Fax features • Open with default application: After receiving the fax, open it with default application. To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. • None: After receiving a fax, the machine does not notify the user or opens the application.
Page 256: Receiving Faxes Using Drpd Mode
Fax features Receiving in Answering Machine/Fax mode Receiving faxes with an extension telephone To use this mode, you must attach an answering machine to the EXT socket on When you are using an extension telephone connected to the EXT socket, you the back of your machine.
Page 257: Receiving In Secure Receiving Mode
Fax features Receiving in secure receiving mode This setting may not be available depending on your country. Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode This feature may not be available depending on model or optional goods >...
Page 258 Fax features Receiving faxes in memory Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax.
Page 259 • Samsung Easy Color Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Easy Document Creator • Using Samsung Printer Status • Using the Linux Unified Driver Configurator...
Page 260: Easy Capture Manager
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.
Page 261: Samsung Easy Color Manager
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine.
Page 262: Samsung Anyweb Print
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 263: Easy Eco Driver
Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you to do simple editing such as removing images and texts, and more. You can save frequently used settings as a preset. Available for Windows OS users only.
Page 264: Using Syncthru™ Web Service
Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
Page 265: Settings Tab
Usage Counters: Shows the usage count by print types: simplex and setting contact information for sending emails. You can also connect to duplex. Samsung website or download drivers by selecting the Link menu. • Current Settings: Shows the machine’s and network’s information.
Page 266 Using SyncThru™ Web Service Setting the system administrator’s information This setting is necessary for using the e-mail notification option. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Start a web browser, such as Internet Explorer, from Windows.
Page 267: Using Samsung Easy Printer Manager
To open the program: For Windows, Printer list The Printer List displays printers installed on your Select Start > Programs or All Programs > Samsung Printers > Samsung computer and network printers added by network Easy Printer Manager . discovery (Windows only).
Page 268 Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the machine’s section also includes links to applications in the advanced model name, IP address (or Port name), and machine settings.
Page 269: Advanced Settings User Interface Overview
Using Samsung Easy Printer Manager Fax to PC Settings Advanced settings user interface overview This menu includes settings related to the basic fax functionality of the selected device. The advanced user interface is intended to be used by the person responsible for managing the network and machines.
Page 270: Using Samsung Easy Document Creator
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy...
Page 271: Using Samsung Printer Status
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
Page 272 Using Samsung Printer Status Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
Page 273: Using The Linux Unified Driver Configurator
Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
Page 274: Printers Configuration
Using the Linux Unified Driver Configurator Switches to Printers configuration. Printers configuration Shows all of the installed machines. Printers configuration has the two tabs: Printers and Classes. Shows the status, model name, and URI of your machine. The printer control buttons are, as follows: Printers tab •...
Page 275: Ports Configuration
Using the Linux Unified Driver Configurator Classes tab Ports configuration The Classes tab shows a list of available machine classes. In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.
Page 276 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
Page 277: Paper Feeding Problems
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Page 278: Power And Cable Connecting Problems
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.
Page 279: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
Page 280 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
Page 281 Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.
Page 282 Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences" on page 54). such as billing paper.
Page 283: Printing Quality Problems
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
Page 284 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 89). •...
Page 285 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 85). If white vertical streaks appear on the page: •...
Page 286 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit"...
Page 287 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
Page 288 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
Page 289 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 89). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 81). If the problem persists, the machine may require repair.
Page 290 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Page 291: Copying Problems
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 58). Smears, lines, marks, or spots •...
Page 292: Scanning Problems
Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 48). •...
Page 293: Faxing Problems
Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
Page 294 Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 92). you sent.
Page 295: Operating System Problems
Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
Page 296: Common Mac Problems
Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
Page 297: Common Linux Problems
Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
Page 298: Operating System Problems
Operating system problems Condition Suggested solutions I cannot scan via Gimp Front- Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your end. computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application.
Page 299: Common Postscript Problems
Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution...
Page 300 • Installing the driver locally • Installing the driver over the network • Installing the driver over the wireless network • Uninstalling the driver • Using Samsung Printer Experience • Accessing management tools • Installing accessories • Troubleshooting • The screen may appear somewhat different depending on the model or interface in use.
Page 301: Understanding The Screen
Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS. Start Screen Desktop Screen Quick Guide for Windows 8 User...
Page 302: System Requirements
System requirements Requirement (recommended) Operating Free HDD system Space ® ® ® 1 GB (2 GB) 16 GB Windows 8 Intel Pentium IV 1 GHz 32-bit or 64-bit processor or higher ® • Support for DirectX 9 graphics with 128 MB memory (to enable the Aero theme).
Page 303: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer • If you want to install Samsung’s printer management tools, you need to using the cable. install them using the supplied software CD (see "From the Desktop Screen"...
Page 304 Installing the driver locally From the Desktop Screen If you install the driver using the supplied software CD, you cannot use the installed driver from the Start screen. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search >...
Page 305: Installing The Driver Over The Network
• Machine that do not support networking will not be able to use this feature (see "Rear view" on page 22). • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop •...
Page 306 Installing the driver over the network From the Desktop Screen If you install the driver using the supplied software CD, you cannot use the installed driver from the Start screen. Make sure that the machine is connected to the network and powered on.
Page 307: Installing The Driver Over The Wireless Network
>find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop • You must set up for wireless network using the supplied software CD in Screen"...
Page 308 Installing the driver over the wireless network From the Desktop Screen If you install the driver using the supplied software CD, you cannot use the installed driver from the Start screen. Turn on your computer, access point, and machine. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search >...
Page 309: Uninstalling The Driver
Follow the instructions in the window. Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode (see "From the Desktop Screen" on page 309). • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...
Page 310: Using Samsung Printer Experience
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information.
Page 311: Adding A Printer
Adding/Deleting Printers connected to the Internet to use this feature. If you do not have any printer added to the Samsung Printer Experience, or if This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
Page 312 Deleting a printer Printing from Windows 8 From the Charms, select Settings. This section explains common printing tasks from the Start screen. Or, right-click the Samsung Printer Experience page and select Settings. Basic printing Select Remove Printer Select the printer you want to delete.
Page 313 Using Samsung Printer Experience Click the Print button to start the print job. Opening more settings The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. Open the document you want to print.
Page 314 Using Samsung Printer Experience Basic tab Advanced tab Paper settings Basic This option allows you to set the basic paper handling specifications. This option allows you to choose the basic printing settings such as copies, orientation, and document type. Layout settings Eco settings This option allows you to set the various ways to layout your documents.
Page 315 Using Samsung Printer Experience Security tab Using the sharing feature Samsung Printer Experience allows you to print from other applications Some features may not be available depending on the model or options. If installed on the computer using the sharing feature.
Page 316: Scanning From Samsung Printer Experience
Place a single document face down on the document glass, or load the documents face up into the document feeder. Click the Samsung Printer Experience tile on the Start screen. Click Scan ( Set up the scanning parameters such as image type, document size, and resolution.
Page 317: Accessing Management Tools
Accessing management tools Samsung provides a variety of management tools for Samsung printers. For more information on each tool, refer to "Useful Management Tools" on page 259. From the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools.
Page 318: Installing Accessories
Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use.
Page 319: Troubleshooting
Troubleshooting Problem Suggested Solutions Samsung Printer Samsung Printer Experience is not installed. Experience is not shown Download the app. from the Windows Store and when you click more install it. settings. Machine information is Check the Printer properties. Click the Ports tab.
Page 320: Contact Samsung Worldwide
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. 02-201-24-18 www.samsung.com/ be/support (Dutch) Country/Region Customer Care Center WebSite BELGIUM www.samsung.com/ 021 36 11 00 www.samsung.com/...
Page 321 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 1-800-SAMSUNG (726-7864) www.samsung.com/ 8009 4000 only from landline, toll www.samsung.com/ CYPRUS ca/support(English) free gr/support CANADA www.samsung.com/ 800-SAMSUNG (800-726786) www.samsung.com/ CZECH ca_fr/support (French) cz/support 800-SAMSUNG (726-7864) www.samsung.com/ 70 70 19 70 www.samsung.com/...
Page 322 (Spanish) 0180 6 SAMSUNG bzw. www.samsung.com/ HONDURAS www.samsung.com/ de/support 0180 6 7267864* latin_en/support [HHP] 0180 6 M SAMSUNG bzw. (English) GERMANY 0180 6 67267864* (*0,20 €/Anruf (852) 3698 4698 www.samsung.com/ aus dem dt. Festnetz, aus dem hk/support (Chinese) Mobilfunk max. 0,60 €/Anruf) HONG KONG www.samsung.com/...
Page 323 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 0680SAMSUNG (0680-726-786) www.samsung.com/ 0800 545 545 www.samsung.com/ KENYA HUNGARY hu/support support 0680PREMIUM (0680-773-648) 183-CALL (183-2255) www.samsung.com/ 1800 3000 8282 - Toll Free www.samsung.com/ INDIA ae/support (English) in/support...
Page 324 (English) 020 405 888 www.samsung.com/ MONTENEGRO 815 56480 www.samsung.com/ support NORWAY no/support 080 100 2255 www.samsung.com/ MOROCCO 800-SAMSUNG (800 - 726 7864) www.samsung.com/ n_africa/support ae/support (English) OMAN 847267864 / 827267864 www.samsung.com/ www.samsung.com/ MOZAMBIQUE support ae_ar/support (Arabic) 01-2399888 www.samsung.com/ MYANMAR 0800-Samsung (72678) www.samsung.com/...
Page 325 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 009-800-542-0001 www.samsung.com/ 1-800-682-3180 www.samsung.com/ latin/support latin/support (Spanish) (Spanish) PARAGUAY PUERTO RICO www.samsung.com/ www.samsung.com/ latin_en/support latin_en/support (English) (English) 0-800-777-08 www.samsung.com/ 800-CALL (800-2255) www.samsung.com/ PERU pe/support ae/support (English) QATAR www.samsung.com/...
Page 326 0094115900000 www.samsung.com/ latin_en/support 1969 www.samsung.com/ SUDAN (English) support 444 77 11 www.samsung.com/ 0771 726 7864 (SAMSUNG) www.samsung.com/ TURKEY SWEDEN tr/support se/support 80-1000-12 www.samsung.com/ 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ TUNISIA n_africa/support ch/support (German) SWITZERLAND www.samsung.com/ ch_fr/support (French) Contact SAMSUNG worldwide...
Page 327 Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-SAMSUNG (800 -726 7864) www.samsung.com/ 8-10-800-500-55-500 www.samsung.com/ UZBEKISTAN ae/support (English) support U.A.E www.samsung.com/ 0-800-SAMSUNG (726-7864) www.samsung.com/ VENEZUELA ae_ar/support (Arabic) ve/support 0330 SAMSUNG (7267864) www.samsung.com/ 1800 588 889 www.samsung.com/...
Page 328 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 329 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 330: Duty Cycle
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 331: Fuser Unit
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Page 332: Ieee 1284
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
Page 333 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Page 334: Mac Address
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
Page 335 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Page 336: Printer Driver
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Page 337: Toner Cartridge
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
Page 338 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
Page 339 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
Page 340 Index scan unit adding documents to a reserved fax cleaning a machine accessing canceling a reserved fax job control panel management tools delaying a fax transmission convention address book forwarding a received fax to another copy editing destination general setup group editing general setup copying...
Page 341 Index general settings linux scanning glossary loading network google cloud printing paper in the tray1 driver installation special media Linux loading originals id copy Windows installation general setup accessories installing environment common Mac problems IPv6 configuration driver installation for network connected SetIP program wired network setup printing...
Page 342 Scanning faxing problems printer preferences Scanning with Samsung Scan Assitant 246 paper feeding problems 277 Linux scanning scanning problems printer status basic information general information Linux scanning...
Page 343 USB cable using help disconnectiong toner cartridge PBC mode watermark estimated life handling instructions create wireless network non-Samsung and refilled delete network cable redistributing toner edit storing Windows tray common Windows problems adjusting the width and length driver installation for network connected...

Samsung Xpress C46 series User Manual

Basic

1 Introduction

2 Menu Overview and Basic Setup

3 Maintenance

4 Troubleshooting

5 Appendix

Advanced

1 Software Installation

2 Using a Network-Connected Machine

4. Special Features

5. Useful Management Tools

6. Troubleshooting

Quick Guide for Windows 8 User

Quick Links

Chapters

Troubleshooting

Related Manuals for Samsung Xpress C46 series

Summary of Contents for Samsung Xpress C46 series