Error List - SATO PW208NX Operator's Manual

3.2 Error List

When an error message appears on the display, the printer is in the error status. Check the error number
shown on the display.
Depending on the error or warning display, causes and countermeasures may differ. To clear an error, check
the types of error and warning display.
Error Message
 Error
 Type of Error
Number
 Message
 Error Icon
1001 Machine Error
1. Power off and then
on the printer.
2. In case a problem
persists, contact
your SATO reseller
or technical support
center.
1002 Program Error
1. Power off and then
on the power.
2. In case a problem
persists, contact
your SATO technical
support center.
1006 Buffer Overflow
Check the print data.
1007 Cover Open
Close the cover.
1008 Out of Paper
Open the cover
and load the media
correctly.
* : For details on error messages, see "3.1.1 Error Messages"
*
To clear the display
Power off the printer.
Power off the printer.
Power off the printer.
Open and close the cover.
Open and close the cover.
Causes
1) Defective main
board.
1) Cannot access the
Flash ROM.
2) Exceeds the time
for writing.
3) Other program
error
1) The size of the
received data
exceeds the size
of the receive
buffer.
2) The communication
protocol is
improper.
1) The cover is not
locked.
2) Cover detection
sensor has an
error.
1) The media is not
loaded.
2) The media is not
loaded correctly.
3) Pitch sensor has
an error.
( page 130).
Mobile printer PW208NX/PW208mNX
Troubleshooting
Countermeasures
1) Contact your
SATO reseller or
technical support
center.
1) Restart the printer.
2), 3)
Contact your
SATO reseller or
technical support
center.
1), 2)
Change the host
program, not to
send data that
exceeds the size
of the receive
buffer.
1) Lock the cover.
2) Contact your
SATO reseller or
technical support
center.
1), 2)
Load the media
correctly.
3) Contact your
SATO reseller or
technical support
center.
131