SATO MB 200i Operator's Manual
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SATO MB 200i Operator's Manual

SATO MB 200i Operator's Manual

Sato printer user manual
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Operator Manual
For printer model:
MB200i
PN: 9001144C
Read this Operator Manual before and during usage of the above product.
Keep this document handy for future reference.
www.satoamerica.com

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  • Page 1 Operator Manual For printer model: MB200i PN: 9001144C Read this Operator Manual before and during usage of the above product. Keep this document handy for future reference. www.satoamerica.com...
  • Page 2 SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 Technical Support: (704) 644.1660 Technical Support Fax: (704) 644.1661 E-Mail: satosales@satoamerica.com techsupport@satoamerica.com www.satoamerica.com Copyright 2009 SATO America, Inc. All rights reserved PN: 9001144C...

  • Page 3: Table Of Contents

    Functions of various parts... 3 - 5 Charging the battery pack with a charger ... 3 - 6 Charging the battery pack with the printer ... 3 - 7 Using the battery pack ... 3 - 8 Using the optional AC Adapter for power... 3 - 10 Loading the label roll (Continuous mode) ...
  • Page 4 What To Do In Case Of..7 - 2 Error Indicators ... 7 - 3 LCD Error Messages (WLAN Model Only) ... 7 - 5 SATO Contacts ... 8 - 1 SATO Group of Companies ... 8 - 2 MB200i Operator Manual...

  • Page 5: Technical Data

    Unit 1: Technical Data TECHNICAL DATA • Basic Specifications MB200i Operator Manual Page 1-1...

  • Page 6: Basic Specifications

    With Bluetooth or wireless LAN specifications, default is no auto power off. Auto power off time can be changed via the printer operation register command <PG>. For details of the command, refer to the Programming Does not apply to label media Includes battery pack 5°...
  • Page 7 PRINT Type Speed Resolution Maximum Print Width Maximum Print Length or Pitch MEDIA Type Wind Direction Roll Diameter Core Diameter • [Brackets indicate with liner sheet] • Non-adhesive thermal paper follows the liner size. Standard Size Dispenser Linerless Thickness MB200i Operator Manual Direct Thermal Only 4 Inches Per Second (103mm/s) in normal mode 3 Inches Per Second (75 mm/s) in dispenser mode...
  • Page 8 SENSING Gap (Transmissive) I-Mark (Reflective) Page 1-4 32 Bit RISC 4 Megabyte 256 Kilobyte SATO Barcode Printer Language (SBPL) MB200 Compatible Command Mini DIN (specified) 3-Wire Cooked Mode Infrared communication (compliant with IrDA Standard Ver 1.2) Bluetooth Specification Wireless LAN interface (IEEE 802.11b/g) TCP/IP (FTP, LPR, SOCKET) 2.4GHz...
  • Page 9 Unit 1: Technical Data SENSING Dispenser sensor Fixed MB200i Operator Manual Page 1-5...
  • Page 10 Unit 1: Technical Data LABEL PRINTING MODES SELF-DIAGNOSIS CHARACTER FONT CAPABILITIES FONT TYPES Bitmap Fonts CHARACTER MAGNIFICATION Bitmap Fonts CHARACTER ROTATION Rotation BARCODE CAPABILITIES BARCODE SYMBOLOGIES Linear Barcode Two-Dimensional code MAGNIFICATION ROTATION Page 1-6 Continuous Printing Dispenser Printing Journal Printing (no sensing) Linerless Printing Head Check Cover Open...
  • Page 11 Overcharge/discharge protection Print Head overheat protection Non operable in Low Battery state Optional case with rain-resistant cover (IPX3 JIS C0920- 2003), only for printer without rubber boot installed Antibacterial finishing for external cover and operative parts. Complies with JIS Z 2801...
  • Page 12 Unit 1: Technical Data REGULATORY COMPLIANCE Environment (RoHS) < 0.1% of Hexavalent chromium compounds, lead and its compounds, mercury and its compounds, polybromi- nated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) compounds < 0.01% Cadmium and its compounds Page 1-8 MB200i Operator Manual...

  • Page 13: Optional Accessories

    Spare battery pack—having a spare pack reduces interruption during extended periods of printer operation. Figure 1-2, AC adapter AC Adapter—allows the printer to be operated via an AC outlet, and to charge a battery pack loaded inside the printer. Warning: Use only the specified AC Adapter designed for your printer.
  • Page 14 Unit 1: Technical Data Figure 1-3, Single slot battery charger Single-slot Battery Charger—use this to charge a battery pack without using the printer connected to an AC outlet. Figure 1-4, Five-slot battery charger Five-slot Battery Charger—use this to charge multiple spare battery packs at the same time.

  • Page 15: Portability Enhancements

    PORTABILITY ENHANCEMENTS Figure 1-5, Belt Holder Belt Hook and Belt Holder—allows users to attach or detach the printer for the waist belt easily. Figure 1-6, Attach printer to the belt holder Installation: Pass your belt through the belt holder. Insert the belt hook into the belt holder until it clicks into place.
  • Page 16 Shoulder Strap—allows users to hang the printer from the shoulder. Installation: Thread the shoulder strap through the strap holes on the printer, from the outside to the inside. Then thread the end of the shoulder strap through the buckle, and adjust the length.

  • Page 17: Connectivity Options

    LCD on the front panel to display the status of wireless communication. Bluetooth Interface—allows printing via a Bluetooth connection. For more details about the optional accessories, consult the Interfaces section of the Basic Specifications table in this section of this manual, or consult your authorized SATO representative. MB200i Operator Manual...
  • Page 18 Unit 1: Technical Data Page 1-14 MB200i Operator Manual...

  • Page 19: Overview

    Unit 2: Overview OVERVIEW • Overview MB200i Operator Manual Page 2-1...

  • Page 20: Product Features

    • Supports the MB200 compatible Programming Language or SATO Barcode Printer Language Please read this manual carefully to make full use of this product. All information herein was correct at the time of this document’s release. Revised versions of this document may be created to match updates in firmware and procedures.

  • Page 21: Safety Precautions

    Symbols used in this manual: The following symbols or markings are used in this manual and on the printer so that you can properly use the printer, and to prevent any damage to property, harm or injury to yourself and others.
  • Page 22 The operation temperature range is -15°C to 50°C (for wireless LAN: 0 to 50°C) where humidity is less than 80% and does not cause condensation. Do not place the printer in an area with high humidity or at a temperature outside the specified range.
  • Page 23 Do not drop or insert metallic or flammable objects into the openings on the printer (such as outlets for cables). If any of these should fall into the printer, immediately turn off the power and contact your nearest dealer Foreign Matter or service center.
  • Page 24 Do not place the battery pack together with other batteries such as dry batteries. If you have no plan to use the printer for a long time, remove the battery pack from the printer and/or unplug the AC adapter from...

  • Page 25: Setup

    Unit 3: Setup SETUP • Setup MB200i Operator Manual Page 3-1...

  • Page 26: Unpacking The Printer

    Battery Pack Figure 3-1, Unpacking the printer OTES If any component shown here is missing, contact your nearest dealer or service center. The printer is shipped with an integrated belt clip and a battery pack. Page 3-2 MB200i Operator Manual...

  • Page 27: Part Names

    OTES The MB200i has an option to install a set of rubber boots to the exterior at the factory. The appearance is similar, except on two sides. This document shows the picture of the printer without the rubber boot installed.
  • Page 28 Unit 3: Setup Label width marking LCD* POWER button PRINT button FEED button Battery life indicator (LED)* Figure 3-3, Specific Parts Identification Operation panel with LCD is built in the wireless LAN interface model only (for manufacture option). Operation panel with LCD for wireless LAN interface model has CHARGE LED (for manufacture option).

  • Page 29: Functions Of Various Parts

    Takes the printer Online or Offline Battery cover Cover for battery pack compartment Status LED Indicates the status of the printer. (See Other Printer Modes in Section 4: Operation and Configuration, and the tables in the Troubleshooting Section of this manual.) Battery life indicator...

  • Page 30: Charging The Battery Pack With A Charger

    Unit 3: Setup CHARGING THE BATTERY PACK WITH A CHARGER If you purchase the optional battery charger, you can use it to charge the supplied battery pack. Follow the steps below: Figure 3-4, Charging the Battery Pack with a Charger 1.

  • Page 31: Charging The Battery Pack With The Printer

    The CHARGE LED also lights in red when charging starts, and goes off when charging is complete. • The AC adapter set used for this printer is specific to this printer. Do not use it for other elec- tric equipment. HARGING With the AC adapter, it takes about 5 hours for the battery pack to reach full charge from a fully discharged state.

  • Page 32: Using The Battery Pack

    Unit 3: Setup USING THE BATTERY PACK Turn the printer off before removing or replacing the battery. NSERTION Figure 3-6, Unlatching Battery Compartment Cover 1. Unlatch the battery compartment cover. 2. Align the battery pack so that its metal contacts are facing forward. Insert the battery pack while pressing and holding the gray hook.
  • Page 33 Figure 3-8, Removing the Battery Pack OTES Remove the battery pack only when the STATUS LED is OFF. When the printer is turned off, the STATUS LED goes off. Do not remove the battery while the STATUS LED is on. Otherwise, the information stored in the printer may not be updated.

  • Page 34: Using The Optional Ac Adapter For Power

    (if it is not already fully charged). • The AC adapter set used for this printer is specific to this printer. Do not use it for other elec- tric equipment. Page 3-10...

  • Page 35: Loading The Label Roll (Continuous Mode)

    Figure 3-12, Placing Label Roll into Printer 2. Place the label roll into the printer. Make sure the label roll is placed with the first label feed- ing from the bottom of the roll and not from the top (see picture). Thermal sensitive side or exposed label should be facing the tear-off bar or print head.
  • Page 36 Unit 3: Setup Figure 3-13, Adjusting Label Guide Dial 3. Lift up the label guide adjust dial cover and turn the dial till the label guides press loosely against label roll. Figure 3-14, Ensuring the Label Roll rotates 4. Turn the label roll lightly by hand and confirm that it rotates smoothly. Otherwise, paper may not be fed correctly during operation.

  • Page 37: Loading The Label Roll (Dispense Mode)

    Close the cover after confirming that the leading edge of the label is outside the printer. This completes the label installation for continuous mode operation. LOADING THE LABEL ROLL (DISPENSE MODE) For operating in the Dispense mode, the following label loading procedures apply.
  • Page 38 Peel the first label on the top of the label. This step is unnecessary when a linerless label is used. 3. Insert the label roll into the printer. Make sure the first label emerges from the bottom (not top) of the roll.
  • Page 39 Label leading edge Figure 3-22, Closing the Printer Cover 6. Close the cover after confirming that the leading edge of the liner is outside the printer by at least 10mm (0.4 inches). 7. For linerless label with perforation, pull the label upward to tear along the perforated line.
  • Page 40 Unit 3: Setup 8. With the printer’s operations panel facing you, hold it with two hands, and put your thumbs on the two sets of parallel bars molded in the Dispenser unit on either side of the dark gray Cover Release Lever. Push away from you toward rear of unit, using your thumbs, until it stops sliding.

  • Page 41: Operation And Configuration

    Unit 4: Operation and Configuration OPERATION AND CONFIGURATION • Operation and Configuration MB200i Operator Manual Page 4-1...

  • Page 42: Turning The Printer On Or Off

    Unit 4: Operation and Configuration OPERATION AND CONFIGURATION TURNING THE PRINTER ON OR OFF After setting up the printer and label roll in Section 3, you can now operate the printer properly. Figure 4-1, Location of Power Button TURNING THE PRINTER ON Press and hold the POWER button.

  • Page 43: Setting The Dip Switches

    SETTING THE DIP SWITCHES Figure 4-3, Location of DIP Switch Cover 1. See DSW switch cover in Figure 4-3. Orient the printer with the DSW switch cover facing you. Figure 4-4, Printer with DIP Switch Cover Open 2. You can pry open the DSW switch cover so that the DIP switches are accessible to you. Use a small screwdriver to pry outward the small black vinyl cover labeled DSW on corner of unit as it is shown in Figure 4-4.

  • Page 44: Performing A Test Print

    DIP switches in the open position. The source of the enlarged view of the switches are the parts under the small cover. 2. Set the printer DIP switch for User Test Print mode in the table in the Enabling and Disabling Special Functions section of the Operating Modes chapter in this manual.
  • Page 45 A low battery condition may affect the print quality. Make sure the printer is running on AC or on a full battery during a test print. If any fault is detected, contact your SATO dealer or service center. Before asking for a repair, please read the Troubleshooting section of this manual.

  • Page 46: Printing Via The Rs-232C Interface

    2. Locate the RS-232C interface port cover and lift it up to expose the port. 3. Plug one end of the RS-232C cable firmly into the port. Make sure that the arrow mark on the connector of the RS- 232C cable matches with the arrow mark by the side of the printer’s port.

  • Page 47: Input And Output Signals

    Figure 4-9, Positioning the Printer 2. Place the printer 7.9 inches (20 cm) away from the IrDA port of the computer or handy termi- nal. Adjust the printer position so that the center of its IrDA filter projects a 30° conical area, which contains the IrDA transceiver of the computer or handy terminal.

  • Page 48: Printing Via The Optional Wireless Lan Interface

    Modes. 2. Set up a connection to the Wireless Network The next step is to ensure that your printer is configured with the proper IP address, subnet mask, gateway, SSID, Channel, WLAN mode and security settings. Refer to your MIS personnel for details of your existing wireless network settings.
  • Page 49 Enter the default PIN code of 16 zeros. For the MB200i, these parameters can be set by a SATO-certified System Integrator/dealer, or by using Bluetooth communication software available from your SATO dealer or service center.

  • Page 50: Optional Lcd Screen

    Unit 4: Operation and Configuration OPTIONAL LCD SCREEN The Wireless LAN version of the printer is factory-fitted with a Liquid Crystal Display (LCD). The screen can display the following information: Battery strength Two-line text display Figure 4-10, Wireless LAN Version Liquid Crystal Display (LCD) elements •...

  • Page 51: Printer Configuration

    PRINTER CONFIGURATION The keys of the operator panel and DIP switches are used either singularly or in conjunction to perform configuration activities. The DIP switch complex is accessible from the right housing cover. DSW1 RS232C QUICK REFERENCE TABLE DESCRIPTION Normal Mode...
  • Page 52 Unit 4: Operation and Configuration DESCRIPTION Normal Mode User Test Print Hex Dump Set Head Check Cancel Head Check BLUETOOTH/ WIRELESS LAN QUICK REFERENCE TABLE DESCRIPTION Normal Mode User Test Print Maintenance Mode Hex Dump Enable CRC (Digit Check) Disable CRC (Digit Check) Set Head Check Cancel Head Check Page 4-12...

  • Page 53: Configuration Modes

    NORMAL MODE When in the Normal Mode the printer is online and ready for print activity. If print activity, downloading, or other interaction does not occur, the printer will go into the Sleep Mode and from there, into the Offline Mode.

  • Page 54: Label Sensor Selection

    RS232C cable. Printer shuts down. Figure 4-12, Label Sensor Selection Page 4-14 POWER = OFF Connect the printer to the host with RS232C cable. Send printer operation registration command from the host and select the desired label type.

  • Page 55: Dispense Mode

    MB200i Operator Manual Choose Applicable Option Blinks green while setting. Flashes green when complete. Press POWER and return dip switches to their previous positions. Printer shuts down and exits Dispense Mode. Figure 4-13, Dispense Mode Unit 4: Operation and Configuration Page 4-15...

  • Page 56: Download Mode

    Unit 4: Operation and Configuration DOWNLOAD MODE This download feature allows the operator to download print jobs to the printer. The data is received through an RS232C interface in binary form using XMODEM protocol for file transfer. DSW = OFF, OFF, ON, OFF + POWER...
  • Page 57 The block number starts from 1, and when counting to 255, the number goes back to 0 again. If the block number is [01h], complement of block number becomes [FEh]. In the main data, the section of data by 128 bytes is stored. SUM is the check sum computed from 128 bytes of main data.

  • Page 58: Font Download Mode

    There are four transmission protocols for font download: (1) Download Font Storage, (2) Download Font Selection, (3) Download Font Information Acquisition, (4) Storage Custom- Designed Character. The return status from the printer is set between STX (02h) and ETX (03h), and transferred in 3 bytes.
  • Page 59 ACSII ACSII 000000- 999999 Font Info Data + Font ACSII Unit 4: Operation and Configuration TRANSFER Printer to Host Printer to Host Printer to Host Host to Printer Host to Printer Printer to Host Printer to Host Printer to Host...

  • Page 60: Online Command Mode

    Unit 4: Operation and Configuration ONLINE COMMAND MODE This function allows the selection of receiving command by using either standard SATO Barcode Printer Language (SBPL) or first generation MB200 compatible commands. The MB200 compatible command option should only be chosen if first generation MB200’s will be used along with the newer generation.

  • Page 61: Crc (Cyclic Redundancy Check) Mode

    MB200i Operator Manual Choose Applicable Option Flashes green when saving the Head Check setting. Flashes green when setting completed. Confirm setting is complete. Press POWER. Printer shuts down. Figure 4-17, CRC Check Mode Unit 4: Operation and Configuration Page 4-21...

  • Page 62: Sleep & Auto-Off Mode

    SLEEP & AUTO-OFF MODE This mode is a non-interactive mode that is provided to explain the timed sequence of events that relate to the printer going into sleep mode and then further into offline mode. Printer in Normal Mode No operator interaction or printer operation for 5 seconds.

  • Page 63: Printing Procedure

    OTES • The number of sheets you can print is determined by the printer’s mode (continuous or dis- pense mode). •...

  • Page 64: Adjusting Printing For Linerless Labels

    Figure 4-20, Location of PRINT Button and FEED Button 1. Interrupt printing on the computer, or press the PRINT key in the ONLINE state to take the printer OFFLINE. (STATUS LED goes off). Figure 4-21, Pulling the Printed Label Toward You 2.

  • Page 65: Choosing The Label Dispensing Mode

    PRINT button is pressed. Dispense Mode can be set to Auto Print or Manual Print, as described in Table 4-1, above. MB200i Operator Manual Continuous mode Test Printing Printing of printer status Dispense mode Continuous mode Online printing (Printing of data received...

  • Page 66: Other Printer Modes

    To switch between Auto or Manual Print for the Dispense Mode, set the DIP switches as outlined below, and then hold down the PRINT or FEED button when turning the printer ON. The new settings take effect when the printer is next turned ON.

  • Page 67: Normal Mode

    Note: The Battery indicator (all models except WLAN model) remains lit even when the printer is OFFLINE. During the Standby state, the printer resumes normal operational status upon sensing any incoming data or pressing of the buttons.
  • Page 68 Unit 4: Operation and Configuration Table 4-3, STATUS LED behavior in Test Print Mode Operational State ENTERING TEST PRINT MODE START OF TEST PRINT DURING TEST PRINT END OF TEST PRINT Page 4-28 Figure 4-23, Sample Test Print STATUS LED LED Action Orange Green...

  • Page 69: Head Check Setting Mode

    When setting the Head Check options, the STATUS LED blinks green, and turns into a steady green signal upon completion of setting. Turn off the printer ONLY when the STATUS LED is a steady green light.

  • Page 70: Offset Configuration Via Programming

    However, if you need to perform the adjustments, they can be sent as commands to the printer. Consult your SATO representative for information on programming the MB200i printer, or refer to the Programming Reference guide found on the CD-ROM.

  • Page 71: Operating Modes

    Unit 5: Operating Modes OPERATING MODES • Operating Modes MB200i Operator Manual Page 5-1...

  • Page 72: Enabling And Disabling Special Functions

    Through a combination of DIP switch settings and turning the printer ON with certain buttons held down, you can enable or disable special functions/features. To locate and change DIP switch settings on the printer, see Setting the DIP Switches in the Operation and Configuration section of this manual.
  • Page 73 DIP switches as necessary. WARNING Never connect or disconnect interface cables (or use switch box) with power applied to either the host or the printer. This may cause damage to the interface circuitry in the printer/host and is not covered by warranty. NOTE Some hosts monitor the Request-to-Send (RTS) signal (pin 4 of 25) to determine if the printer is ready to receive data.
  • Page 74 Unit 5: Operating Modes This page intentionally left blank. Page 5-4 MB200i Operator Manual...

  • Page 75: Cleaning And Maintenance

    Unit 6: Cleaning and Maintenance CLEANING AND MAINTENANCE • Cleaning and Maintenance MB200i Operator Manual Page 6-1...

  • Page 76: Cleaning The Print Head

    OFF and removing the battery pack. CLEANING THE PRINT HEAD The printer mode, Head Check Setting, enables the user to set up the printer to determine whether the printing area is correct, and to determine whether the printing area is correct, and to determine whether the printing area is limited to only barcode printing.

  • Page 77: Cleaning The Platen And Dispenser Roller

    1. Slide the Cover Open/Close lever downwards to release the cover. If the lever cannot be pushed downwards, first slide the dispenser unit downwards (toward front of printer), so that it returns to the continuous mode position. Paper sensor Figure 6-4, Cleaning Under the Cover...
  • Page 78 Unit 6: Cleaning and Maintenance Dispense roller Figure 6-5, Cleaning the Dispenser Roller 2. Wipe off any dirt using isopropyl alcohol. Never use thinner, benzene, or kerosene. Page 6-4 MB200i Operator Manual...

  • Page 79: Troubleshooting

    Unit 7: Troubleshooting TROUBLESHOOTING • Troubleshooting MB200i Operator Manual...

  • Page 80: What To Do In Case Of

    Unit 7: Troubleshooting TROUBLESHOOTING When you experience any problems operating the printer, refer to the following tables. WHAT TO DO IN CASE OF... Table 7-1, Problem and Remedy Table PRINT FAULT CAUSE Smudged printing 1. Print head is dirty 2. Roller is dirty Vertical streaking in 1.

  • Page 81: Error Indicators

    Sleep mode Not in error. Low power consumption mode is active. Unit 7: Troubleshooting REMEDY Recharge the battery Contact a SATO service center 1. Replace Flash ROM* 2. Retry downloading program* Replace the head* 1. Lock the cover 2. Adjust sensor level* 3.
  • Page 82 * Contact your nearest dealer or SATO representative for support WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and the damage is not covered by warranty.

  • Page 83: Lcd Error Messages (Wlan Model Only)

    LCD ERROR MESSAGES (WLAN MODEL ONLY) Table 7-3, LCD Error Messages (WLAN model only) STATUS (LED) DESCRIPTION Illegal Program Error No display on the LCD / Flash ROM Error Low battery BATTERY Module Error Wireless LAN MODULE Bluetooth Head Error HEAD Cover Open COVER...
  • Page 84 Unit 7: Troubleshooting STATUS (LED) DESCRIPTION Head Protect (*1) Electric field strength for wireless LAN is not displayed. (*2) Electric field strength for wireless LAN is displayed only when wireless LAN is set as interface. Page 7-6 REMEDY Head Protect error (due to overheat) (Font 14x24 Dot) HEAD PROTECT...

  • Page 85: Sato Contacts

    Unit 8: Sato Contacts SATO CONTACTS • SATO Group of Companies MB200i Operator Manual Page 8-1...
  • Page 86 Park, Clayton, VIC 3168 Australia Tel: +61-3-8814-5330 Fax: +61-3-8814-5335 Email: enquiries@satoaustralia.com www.satoaustralia.com • Extensive contact information of worldwide SATO operations can be found on the Internet at www.satoworldwide.com Page 8-2 SATO NEW ZEALAND LTD. 30 Apollo Drive, Mairangi Bay Auckland, New Zealand...

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