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General Inquiries
<docomo Information Center>
0120-005-250
(toll free)
* Service available in: English, Portuguese, Chinese, Spanish
* Unavailable from part of IP phones.
(Business hours : 9:00 a.m. to 8:00 p.m.)
From DOCOMO mobile phones (In Japanese only)
■
151
(No prefix)
(toll free)
* Unavailable from land-line phones, etc.
■
From land-line phones (In Japanese only)
0120-800-000
(toll free)
* Unavailable from part of IP phones.
(Business hours : 9:00 a.m. to 8:00 p.m. (open all year round))
● Please confirm the phone number before you dial.
● For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo Shop etc. near
you on the NTT DOCOMO website.
NTT DOCOMO website https://www.nttdocomo.co.jp/english/
ZTE Japan. K.K. Customer Support
■
Phone contact (In Japanese only)
03-6221-6090
TEL:
(Charges apply)
Business hours: Weekday 10:00 a.m. to 5:00 p.m.
(except for Saturday, Sunday, holiday, and the day our company specified)
● Please confirm the phone number before you dial.
Don't forget your mobile phone ... or your manners!
When using your mobile phone in a public place, don't forget to
show common courtesy and consideration for others around you.
From DOCOMO mobile phones (In Japanese only)
■
(No prefix)
* Unavailable from land-line phones, etc.
■
From land-line phones (In Japanese only)
0120-800-000
* Unavailable from part of IP phones.
(Business hours : 24 hours (open all year round))
Inquiries About Samples
Mail contact
■
Email :
* It may take time to reply or answer if it is outside hours.
● For samples, check in this manual.
Repairs (Inquiries/Request)
113
(toll free)
(toll free)
support_jp@zte.com.cn
Sold by: NTT DOCOMO, INC.
Manufactured by: ZTE Corporation
2017. 12 (1st Edition)
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