Samsung SGH-i700 Series User Manual page 125

Appendix B: Troubleshooting
If that doesn't work:
• make sure your SIM door cover is closed and all
expansion slots are secured.
• plug the AC power into the device.
• reset the device. See Reset the device and clear
memory earlier in this appendix.
Screen is dark
Prolonged exposure to direct sunlight may cause your
Pocket PC Phone screen to temporarily darken. This is
normal for LCD screens and is not permanent.
Screen is hard to read
If you're having a hard time viewing a document in
Notes, try changing the size of the view. To do this, tap
a zoom percentage on the Tools menu. In Pocket
Word and Pocket Excel, on the View menu, tap Zoom
and then select a zoom percentage. In Internet
Explorer, on the View menu, tap Text Size and then
select a size. If you're having a hard time viewing
Pocket Outlook data, try enlarging the display font. To
do this within Calendar, Tasks, or Contacts, tap Tools,
then Options, and then select Use large font.
Inaccurate response to stylus taps
Adjust the touch screen to respond more accurately to
screen taps. Tap Start and then Settings. In the
System tab, tap Screen ¡ Align Screen.
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Slow or no response
Reset your Pocket PC Phone. See Reset the Pocket PC
Phone and clear memory earlier in this appendix.
Infrared (IR) connection problems
If you are unable to use IR to transfer information, try
the following:
• Transfer only one file or no more than 25 contact cards at
a time.
• Line up the IR ports so that they are unobstructed and
within a close range.
• Make sure nothing is between the two IR ports.
• Adjust the room lighting. Some types of light interfere
with IR connections. Try moving to a different location or
turning off some lights.
Phone connection problems
If you have a problem using your phone, try the
following:
• Check that your wireless connection to your mobile
service provider is switched on and that the signal is
unobstructed (For more information, see Checking you
are Connected.
• Contact your mobile phone service provider for help.
Internet connection problems
The following connection problems may occur. Additional
troubleshooting information is available in Connections
Help on the Pocket PC Phone and ActiveSync Help on
the PC.
Appendix B: Troubleshooting
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