Samsung SGH-i700 Series User Manual page 124

Appendix B: Troubleshooting
Files stored in folders other than My Documents or
stored in folders within folders in My Documents may
not show up in the list view of some programs. When
using Notes, Pocket Word, or Pocket Excel, you can
also move files by opening the item and tapping Tools or
Edit and then Rename/Move.
• Move e-mail attachments. In Inbox, tap Tools and then
Options. In the Storage tab, select Store
attachments on storage card. All attachments are
moved to the storage card, and new attachments are
automatically stored on the storage card.
• Set programs such as Notes, Pocket Word, and Pocket
Excel to automatically save new items on the storage
card. In the program, tap Tools and then Options.
• If you are copying files from your PC or another device to
your Pocket PC Phone, try adjusting the slider in the
Memory setting. Tap Start and then Settings. In the
System tab, tap Memory and check whether the slider
can be adjusted manually before copying files.
• Delete unnecessary files. From the Start menu, tap
Programs ¡ File Explorer. Tap and hold the file, and
then tap Delete on the pop-up menu. To find your larger
files, tap Start and then Find. In the Type list, tap
Larger than 64 KB, and then tap Go.
• In Internet Explorer options, delete all files and clear
history. In Internet Explorer, tap Tools and then
Options. Tap Delete Files and Clear History.
• Remove programs you no longer use. Tap Start and then
Settings. In the System tab, tap Remove Programs.
Tap the program you want to remove and then Remove.
• Clear program memory as described in the following
section. This will free some program memory so that it
can be allocated to storage memory.
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Finding Space In Program Memory
• Stop programs you are not currently using. In most
cases, programs automatically stop to free needed
memory. However, in some situations, such as when
confirmation dialog boxes are waiting for a user
response, the program may not be able to automatically
stop. To check the state of your active programs, tap
Start and then Settings. In the System tab, tap
Memory and then the Running Programs tab. Tap the
program you want to view and then tap Activate. Close
any open windows or messages and return the program
to list view. If this doesn't work, you can stop the
program manually. First, make sure that closing open
items and returning the program to list view save your
work. Then, stop the program by tapping Stop or Stop
All in the Running Programs tab.
• Clear storage memory as described in the preceding
section. This will free some storage memory so that it
can be allocated to program memory.
• Resetting your Pocket PC Phone can release the program
memory. You can do it as described in Reset the Pocket
PC Phone and clear memory earlier in this appendix.
Screen freezes or responds slowly
Reset your Pocket PC Phone. See Reset your Pocket
PC Phone and clear memory earlier in this appendix.
Screen is blank
If your Pocket PC Phone doesn't respond when you
briefly press the Power button, press and hold the
button for a full second.
Appendix B: Troubleshooting
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