Why Can I Read The Multimedia Messages Only In Slide Mode - Huawei P8 Faq

3.
4.
5.
16.2.14 Why can I read the multimedia messages only in slide
mode?
To view the multimedia messages in newspaper mode:
Go to Messaging > Menu > Settings > Advanced. Set MMS play mode to Newspaper.
16.3 App interaction exceptions
16.3.1 Why can't I open pre-installed apps (such as Phone and
Message) on my phone?
1. The NFF tool can be used to determine if your phone has been rooted or flashed. If this is
the case, the issue will be dealt with in line with company policies.
Here is an easy way to find out if your phone has been rooted:
Use a USB cable to connect your phone to a computer.
On a Windows computer, select Start > Run and type cmd then press Enter.
Type adb shell then hit Enter.
If there is a $ at the end of the output, your phone hasn't been rooted.
If there is a # at the end of the output, your phone has been rooted.
2. If you haven't rooted or flashed your phone, the problem could be due to a third-party app.
Please back up data on your phone then restore factory settings. If you are able to open
pre-installed apps then there is no issue with your phone.
16.3.2 How do I clear the cache or web browsing history in the
browser?
Open your browser and touch the menu button. From the displayed option menu, choose
Settings. Touch Privacy & security then Clear cache or Clear history to clear the cache or
web browsing history.
16.3.3 Can I log in to online banking services using the web
browser on my phone?
Yes, this feature is supported. You need to download and install the online banking app for
your bank on your phone. You may be unable to log in using the web browser on your phone
because some banks use plugins that only work in Internet Explorer.
Check whether the SMS tone notification is properly set under Messaging > Menu >
Settings > General > Tone.
Check whether you have enabled the do-not-disturb function.
If the problem persists, restore the factory settings.