HUAWEI Ascend Mate2 Smart Phone
FAQ
6
6.1 What can I do if I can receive messages but can't send
them?
6.2 Why can't I send or receive multimedia messages?
Issue 01 (2014-05-19)
Messaging, emailing, and texting
Your phone reception may be poor. Take your phone to a place with good reception and
try again.
Your phone power may be low. Charge your phone until it has a reasonable amount of
power before trying again.
Your may be experiencing a network rush. Wait for a while and try again.
Make sure the recipient's phone number is correct.
Multimedia messages cannot be sent or received if your data service is disabled. Make
sure your data service is enabled.
Attachments larger than 300 KB can't be sent through multimedia message. Try splitting
your attachment into multiple multimedia messages or sending it in other ways.
If the problem persists, check whether your phone has sufficient storage.
Go to the Settings screen and touch Storage to check the available storage. If you don't
have sufficient storage, touch each item to view its size, and clear unwanted files to free
up some space.
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