Huawei P8 Faq page 16

9.22 Why does my phone's frame seem bumped after I use it for a while? .................................................................... 141
9.23 How do I take out the SIM card tray without the eject tool? .................................................................................. 141
9.24 Why do I have to push the SIM card tray really hard for it to come out? ............................................................... 141
9.25 Why does the camera decoration rub against my hand? ......................................................................................... 142
9.26 What can I do if the battery cover is not flat? ......................................................................................................... 142
9.27 Why do I hear sounds when I press the phone buttons? ......................................................................................... 142
9.28 Why do I feel the buttons loose or tight? ................................................................................................................ 142
9.29 Can I remove the battery cover and take out the built-in battery? .......................................................................... 142
9.30 Why are there no indications on the two card trays? .............................................................................................. 142
9.31 Can I insert a micro-SIM card to my phone? .......................................................................................................... 143
9.32 What is the width of my phone's frame? ................................................................................................................. 143
9.33 Why are phone's side buttons uneven? ................................................................................................................... 143
9.34 Why is rear camera lens off-center and why does it move when shaken? .............................................................. 143
9.35 Why does the rear camera rattle when I shake the phone? ..................................................................................... 143
9.36 Why is there a gap between the phone's screen and cover? .................................................................................... 143
9.37 Why is the square frame surrounding the rear camera slightly askew? .................................................................. 144
9.38 Why does my phone's rear cover bend inward when pressed down? ..................................................................... 144
10 Messaging and email .............................................................................................................. 145
10.1 Why doesn't the multimedia message send report take effect? ............................................................................... 145
10.2 Why doesn't the multimedia message read report take effect? ............................................................................... 146
10.3 Why can't I log in to the company's email using the Exchange? ............................................................................ 146
10.4 What can I do if I can't connect to the server when refreshing my emails? ............................................................ 147
10.5 Why can't I send or receive SMSs? ......................................................................................................................... 147
10.6 Why did my phone send a message to an unknown number? ................................................................................. 147
10.7 What can I do if an SMS receiving/sending exception occurs after I installed a third-party security app on my
phone? ............................................................................................................................................................................. 147
10.8 What can I do if my phone doesn't prompt for new SMS reception? ..................................................................... 147
10.9 Why is the image attached to the multimedia message I sent to another phone unclear? ....................................... 148
10.10 Why does my phone prompt twice for a new incoming SMS? ............................................................................. 148
10.11 Why doesn't my phone play any tone for received SMSs? ................................................................................... 148
10.12 Why doesn't my phone display the SMSs according to the time sequence and why are some SMSs fixed to the top?
........................................................................................................................................................................................ 150
10.13 Why is the messaging app displayed as stopped or not the default messaging app? ............................................ 150
10.14 Why can't I receive some SMSs? .......................................................................................................................... 150
10.15 Why can't I receive the SMSs pushed by my email? ............................................................................................ 150
10.16 Why can't I log in to Gmail using Exchange? ....................................................................................................... 150
10.17 How can I lock a specific message or delete messages in batch? ......................................................................... 150
10.18 How do I forward a message, send a message to multiple recipients, and save a message as a draft? What is the
maximum number of messages that I can send to multiple recipients? .......................................................................... 151
10.19 How many text messages can be saved on my phone? ......................................................................................... 151
10.20 What can I do if I can't send or receive multimedia messages? ............................................................................ 151
10.21 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? .... 152