Why Doesn't My Phone Display The Contact Photo For Incoming Calls Even After I Have Set The Contact Photo - Huawei P8 Faq

will be merged into one line of the call log. If calls from other numbers are inserted into the
log, the calls from the same number will be separated onto different lines. The benefit of this
is that the calls can be arranged chronologically and shown visually. For example: A called 5
times in succession. B then called 1 time. Finally, A called 1 time more. The call record will
show the calls the following order. A B A (The first 5 calls from A are merged together).
5.18 Why doesn't my phone display the contact photo for
incoming calls even after I have set the contact photo?
Check whether the same number is saved in multiple contacts. When the phone matches a
number with a contact, it selects the contact for whom the number is saved first. If the number
is saved in multiple contacts but you have set the contact photo for only one contact, your
phone may match the number with another contact. You can clear the contacts for whom the
number is repeatedly saved, especially the contact information in the SIM card (setting photo
for contacts in the SIM card is not supported).
5.19 Why do I hear echoes during phone calls?
If you hear echoes of your own voice, exceptions may have occurred on the other party's
phone. When you hear echoes during a call with A, you can call B's mobile phone or fixed
phone and no echoes occur in the call with B. When you make the call with B, make sure you
and B are not in the same room and at least 10 meters away from each other.
5.20 Why does the phone ringtone volume automatically
decrease?
Your phone supports call gestures. If Pick up to reduce ring volume is enabled under
Settings, your phone ringtone decreases after you pick up your phone. To prevent the phone
ringtone from decreasing when calls come in, disable Pick up to reduce ring volume. If the
problem persists, take your phone to an authorized Huawei service center to check whether
your phone has a quality problem.
5.21 Why are calls choppy or why can't a party or both
parties hear the voice during phone calls?
1.
2.
3.
The signal reception may be poor.
The signal of the other party may be poor, so you can't hear the voice from the other
party. Set the preferred network type to 2G under Settings > Mobile network >
Preferred network type > 2G only and check whether this problem persists.
Take your phone to an area with good reception. If the problem persists, take your phone
to an authorized Huawei service center to check whether your phone has a quality
problem.