Motorola MC9500-K User Manual page 151

Single Bay USB Cradle
Troubleshooting the Single Bay USB Cradle
Table 9-3
Symptom
MC9500-K battery is
not charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Single Slot Battery Charger
Single Slot Battery Charger
Table 9-4
Symptom
Spare battery is not
charging.
Possible Cause
MC9500-K was Ensure cradle is receiving power. Ensure MC9500-K is seated
removed from correctly. Confirm main battery is charging under
cradle or cradle
> System
was unplugged six hours.
from AC power too
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
No power to cradle. Ensure that power is applied to the cradle. The Battery Status LED
flashes amber to indicate that the MC9500-K is charging.
Remove and re-insert the MC9500-K onto the cradle properly.
The MC9500-K is
not fully seated in
the cradle.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
MC9500-K Replace MC9500-K in cradle and retransmit.
removed from
cradle during
communications.
Communication Perform setup as described in the MC9500-K Mobile Computer
software is not
Integrator Guide.
installed or
configured properly.
Possible Cause
Battery not fully Remove and re-insert the spare battery in the cradle, ensuring it is
seated in charging properly seated.
slot.
Battery inserted Re-insert the battery so the charging contacts on the battery align
incorrectly. with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
No power to Ensure that power is applied to the charger. The Battery Status
charger. LED flashes amber to indicate that the battery is charging.
Maintenance & Troubleshooting
Action
. The 4800 mAh battery fully charges in less than
> Power
Action
9 - 9
>
Start Settings