Error Messages For Network Problems - Brother HL-L2395DW Online User's Manual

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Troubleshooting

Error Messages for Network Problems

Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the chart.
DCP-L2531DW/DCP-L2535DW/DCP-L2550DW/MFC-L2710DW/MFC-L2713DW/
MFC-L2715DW/MFC-L2716DW
Error Messages Cause
Cannot
Two mobile devices are already
Connect
connected to the Wi-Fi Direct
network when the Brother
A device is
machine is the Group Owner
already
(G/O).
connected.
Connection
Other devices are trying to
Error
connect to the Wi-Fi Direct
network at the same time.
Connection
The Brother machine and your
Fail
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/
MFC-L2771DW
Error Messages
A device is
already
connected. Press
[OK].
Connection Error
Connection Failed The Brother machine and your
>
Network Problems
Cause
Two mobile devices are
already connected to the Wi-Fi
Direct network when the
Brother machine is the Group
Owner (G/O).
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
> Error Messages for Network Problems
Action
After the current connection between your Brother machine and
another mobile device has shut down, try to configure the Wi-Fi
Direct settings again. You can confirm the connection status by
printing the Network Configuration Report.
Make sure there are no other devices trying to connect to the Wi-
Fi Direct network, and then try to configure the Wi-Fi Direct
settings again.
Move the mobile device closer to your Brother machine.
Move your Brother machine and the mobile device to an
obstruction-free area.
If you are using the PIN Method of WPS, make sure you have
entered the correct PIN.
Make sure your machine and mobile device are in the Wi-Fi
Direct mode.
Move the mobile device closer to your Brother machine.
Move your Brother machine and the mobile device to an
obstruction-free area.
If you are manually configuring the Wi-Fi Direct network,
make sure you have entered the correct password.
If your mobile device has a configuration page for how to
obtain an IP address, make sure the IP address of your
mobile device has been configured via DHCP.
Action
After the current connection between your Brother machine
and another mobile device has shut down, try to configure
the Wi-Fi Direct settings again. You can confirm the
connection status by printing the Network Configuration
Report.
Make sure there are no other devices trying to connect to
the Wi-Fi Direct network, and then try to configure the Wi-Fi
Direct settings again.
Move the mobile device closer to your Brother machine.
Move your Brother machine and the mobile device to an
obstruction-free area.
If you are using the PIN Method of WPS, make sure you
have entered the correct PIN.
498

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