Appendix A: Support and other resources
This section contains the following topics:
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Support and other resources
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HPE SimpliVity terminology
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Documentation feedback
Support and other resources
Accessing Hewlett Packard Enterprise Support
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For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
http://www.hpe.com/assistance
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To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
http://www.hpe.com/support/hpesc
Information to collect
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Technical support registration number (if applicable)
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Product name, model or version, and serial number
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Operating system name and version
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Firmware version
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Error messages
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Product-specific reports and logs
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Add-on products or components
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Third-party products or components
Accessing updates
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Some software products provide a mechanism for accessing software updates through the product interface.
Review your product documentation to identify the recommended software update method.
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To download product updates:
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Hewlett Packard Enterprise Support Center
http://www.hpe.com/support/hpesc
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Hewlett Packard Enterprise Support Center: Software downloads
http://www.hpe.com/support/downloads
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Software Depot
http://www.hpe.com/support/softwaredepot
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To subscribe to eNewsletters and alerts:
http://www.hpe.com/support/e-updates
Appendix A: Support and other resources
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