Page 1 HPE Apollo 4200 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 2 © 2015, 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents Component identification................8 Front panel components........................8 Front panel LEDs and buttons......................8 Power fault LEDs........................9 Front drive thermal LED......................10 Rear panel components........................10 Rear panel LEDs..........................13 System board components........................14 DIMM slot locations........................ 15 System maintenance switch....................16 Disabling the Dynamic Smart Array B140i Controller..........16 NMI functionality........................
Page 4 Remove a power input module......................41 Remove the server from the rack...................... 45 Remove the access panel......................... 46 Install the access panel........................47 Remove the air baffle........................47 Install the air baffle..........................48 Open the cable management holder....................49 Close the cable management holder....................50 Remove the PCI riser cage.......................
Page 5 Installing a hot-plug DC power input module................ 134 HP Trusted Platform Module information..................140 Trusted Platform Module (TPM) — China Import Restrictions..........140 HP Trusted Platform Module installation guidelines............. 141 Installing the Trusted Platform Module................. 141 Installing the Trusted Platform Module board............141 Retaining the recovery key/password................
Page 6 Intelligent Provisioning........................164 Insight Diagnostics........................165 Insight Diagnostics survey functionality................165 Erase Utility...........................165 Service Pack for ProLiant overview....................165 Smart Update Manager......................166 Scripting Toolkit for Windows and Linux..................166 UEFI System Utilities........................166 Using UEFI System Utilities....................166 Flexible boot control......................167 Restoring and customizing configuration settings..............167 Secure Boot configuration....................
Page 7 Hot-plug power supply calculations....................180 Warranty and regulatory information.............181 Warranty information........................181 Regulatory information........................181 Safety and regulatory compliance..................181 Belarus Kazakhstan Russia marking..................181 Turkey RoHS material content declaration................182 Ukraine RoHS material content declaration................182 Support and other resources..............183 Accessing Hewlett Packard Enterprise Support................
Page 8: Component Identification
Component identification Front panel components • LFF chassis Item Description LFF hot-plug drives USB 2.0 connector • SFF chassis Item Description SFF hot-plug drives USB 2.0 connector Front panel LEDs and buttons Component identification...
Page 9: Power Fault Leds
Item Description Status Health LED Solid green = Normal Flashing green (1 flash per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 flash per sec) = System critical NIC status LED Solid green = Link to network Flashing green (1 flash per second) = Network active Off = No network activity Front drive health/thermal LED Solid green = Drives supported by the SAS expander are functional.
Page 10: Front Drive Thermal Led
Subsystem LED behavior System board 1 flash Processor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Removable HPE Flexible Smart Array 6 flashes controller/Smart SAS HBA controller System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes...
Page 11 Item Description PCIe3 x8 (8, 4, 1) slot 1 for low-profile, standup expansion board FlexibleLOM slot Hot-plug power supply bay 1 Hot-plug power supply bay 2 USB 3.0 connectors NIC 1/shared iLO connector NIC connector 2 Video connector Dedicated iLO management connector (optional) The PCIe expansion slots 5-7 are associated with processor 2.
Page 12 Item Description Video connector Dedicated iLO management connector (optional) The PCIe expansion slots 5-7 are associated with processor 2. The PCIe expansion slots 1-4 and the FlexibleLOM slot are associated with processor 1. • Rear panel with the six-bay SFF hot-plug rear drive cage option Item Description PCIe3 x16 (16, 8, 4, 1) slot 7 for low-profile, standup expansion board...
Page 13: Rear Panel Leds
Rear panel LEDs Item Description Status Dedicated iLO activity LED Solid green = Link to network Flashing green = Network active Off = No network activity Dedicated iLO link LED Green = Network link Off = No network link NIC activity LED Solid green = Link to network Flashing green = Network active Off = No network activity...
Page 14: System Board Components
System board components The components shown in this section are associated with the HPE ProLiant XL420 Gen9 Server system board. Item Description FlexibleLOM slot PCIe3 x8 (8, 4, 1) slot 1 for low-profile, standup expansion board PCIe3 x16 (16, 8, 4, 1) slot 2 for low-profile, standup expansion board or riser cage options microSD card slot TPM connector Flexible Smart Array Controller slot...
Page 15: Dimm Slot Locations
Item Description Rear SFF drive backplane detection connector Fan power connector Front drive cage 2 backplane power connector Front drive cage 1 backplane power connector Storage backup power connector for expansion slots 1–2 SATA 6Gb/s connector 4 SATA 6Gb/s connector 5 Power pass-through board connector Internal USB 3.0 connector SATA x4 connector 1...
Page 16: System Maintenance Switch
System maintenance switch Position Default Function Off = iLO 4 security is enabled. On = iLO 4 security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled.
Page 17: Nmi Functionality
4. Select Enable SATA AHCI Support, and then press Enter. 5. Press F10 to save the selection. 6. Press Y to save the changes. The Change saved confirmation prompt appears. 7. Select Exit and resume system boot, and press Enter. The server continues the normal boot process.
Page 18: Drive Leds
• Two-bay SFF hot-plug rear drive numbering • Six-bay SFF hot-plug rear drive numbering Drive LEDs LFF and SFF drives have different sets of LEDs to reflect the drive status. LFF drive LED definitions Item Definition Fault/UID (amber/blue) Online/Activity (green) Online/Activity LED Fault/UID LED (amber/ Definition...
Page 19: Sff Drive Led Definitions
On, off, or flashing Solid blue One or both of the following conditions exist: • The drive is operating normally. • The drive has been selected by a management application. Flashing amber A predictive failure alert has been received for this drive.
Page 20 Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating Drive activity green No drive activity Do not Solid white Do not remove the drive.
Page 21: Fan Location
Fan location Fan location...
Page 22: Setup
Setup Optional service Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
Page 23: Temperature Requirements
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.
Page 24: Electrical Grounding Requirements
When installing more than one server, you might need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: • Balance the server power load between available AC supply branch circuits. • Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating. •...
Page 25: Server Warnings And Caution
CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
Page 26: Rack Warnings And Caution
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
Page 27: Identifying The Contents Of The Server Shipping Carton
CAUTION: Do not operate the server for long periods with the front drive cages extended. When the front drive cages are extended while the server is powered on, do one of the following: • If the iLO 08-HD Max sensor reading is reporting a temperature value, monitor the status of the front drive health/thermal LED.
Page 28 • For a server that was delivered in a shipping carton, the shipping screws should have been removed before the server was first installed in the rack. See Shipping hardware removal. WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack.
Page 29: Shipping Hardware Removal
Shipping hardware removal The server is secured with shipping hardware during the original product shipment. The location any type of shipping hardware installed depends on whether the server was a BTO or a CTO shipment. • The front drive cages of a server shipped on its own (BTO) are secured by shipping screws installed on the sides of the chassis.
Page 30: Removing The Shipping Screws And Brackets From A Cto Server
Removing the shipping screws and brackets from a CTO server Prerequisites Before you remove the shipping hardware, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Remove the shipping screws on the rack ear: a. If installed, remove the security bezel. b.
Page 31: Installing Hardware Options
Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to Hardware options installation. Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.
Page 32 Install the chassis retention brackets on the non-shelf portion of the rack rail. Install the server into the rack. Tighten the rack ear thumbscrews. Make sure the pins on the chassis retention brackets slot into the notches located on both sides of the chassis.
Page 33 Install the drives in the front drive cages. Option: Install the security bezel. Optional: Install the drives in the rear drive cage. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.
Page 34 • DC power input module 12. Employ best practices to route and manage the power cords and other cables in the server rear panel. 13. Connect the power cord to the power source. WARNING: To reduce the risk of electric shock or damage to the equipment: •...
Page 35: Installing The Operating System
Installing the operating system This ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. Attempting to run an unsupported operating system can cause serious and unpredictable results.
Page 36: Operations
Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Prerequisites Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
Page 37: Extend The Front Drive Cages Out Of The Chassis
Extend the front drive cages out of the chassis The front drive cages are secured to the chassis by shipping screws upon product delivery. The location and number of these shipping screws depend on how the server was shipped during product delivery. Remove these shipping screws before extending the front drive cages for the first time.
Page 38: Slide The Front Drive Cages Into The Chassis
WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended. CAUTION: Do not operate the server for long periods with the front drive cages extended.
Page 39: Remove A Drive From The Front Drive Cages
Remove a drive from the front drive cages WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power input modules, and the internal system components to cool before touching them.
Page 40: Remove A Drive From The Rear Drive Cage
• If you intend to remove a drive from the front drive cage 1 and the security bezel is installed, remove the bezel. • If you intend to remove a drive from the front drive cage 2, extend the front drive cages out of the chassis.
Page 41: Remove A Power Input Module
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power input modules, and the internal system components to cool before touching them. Procedure 1. Back up all server data. 2. Access the product rear panel. 3.
Page 42 a. Back up all server data. b. Power down the server. c. Disconnect all peripheral cables from the server. 2. Release the power cords from the strain relief straps. • AC power input module • DC power input module 3. For an AC power input module, do the following: a.
Page 43 b. Remove the power input module. 4. For a DC power input module, do the following: a. Slide the power input module out of the bay just enough to access the ground cable screw. b. Detach the ground (earthed) cable from the power input module. Operations...
Page 44 c. Remove the terminal block connector from the power input module. d. Remove the power input module. Operations...
Page 45: Remove The Server From The Rack
Remove the server from the rack WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power input modules, and the internal system components to cool before touching them. WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: •...
Page 46: Remove The Access Panel
4. Slide the access panel toward the rear of the server, then lift it from the server. Turn the access panel over to locate the HPE Apollo 4200 Gen9 Server hood label. This label provides convenient access to component identification, LED status indicators, and system maintenance switch settings information.
Page 47: Install The Access Panel
Install the access panel Procedure 1. Place the access panel on top of the chassis, and then insert the tabs into the corresponding slots on the chassis. 2. Use a screwdriver to tighten the access panel screws Remove the air baffle Procedure 1.
Page 48: Install The Air Baffle
b. Remove the air baffle. Install the air baffle Procedure 1. Insert the guide pins on the front edge of the air baffle in the holes located on the rear edge of the fan cage. Install the air baffle...
Page 49: Open The Cable Management Holder
2. If disconnected, connect the Smart Storage Battery cable. 3. Install the access panel. 4. Install the server into the rack. 5. Power up the server. Open the cable management holder Procedure 1. Power down the server. 2. Remove the server from the rack. 3.
Page 50: Close The Cable Management Holder
6. Disconnect all system cables secured in the cable management holder from the system board or controller board, and then release them from the holder. 7. Press and hold the cable management holder release latch, and then move the holder up. Close the cable management holder Procedure 1.
Page 51: Remove The Pci Riser Cage
2. Secure all disconnected system cables in the cable management holder, and then connect them to the system board and/or controller board. 3. Pull and hold the drive cage rail release latches, and then slide the drive cages back into the chassis. 4.
Page 52 Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Remove the server from the rack. 4. Remove the access panel. 5. If expansion boards with internal cabling are installed on the PCI riser cage, disconnect all internal cables from the expansion boards to remove the cage from the server.
Page 53: Install The Pci Riser Cage
Install the PCI riser cage CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Procedure 1. Connect the power cable to the riser board. 2. Install the PCI riser cage: a.
Page 54: Remove A Rear Drive Cage
For more information on these cabling requirements, see the documentation that ships with the option. 4. Install the access panel. 5. Install the server into the rack. 6. Power up the server. Remove a rear drive cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.
Page 55: Shipping Hardware Installation
• Six-bay SFF hot-plug rear drive cage removal Shipping hardware installation If you intend to transport or ship the server to a new location, make sure that the necessary shipping hardware are installed. The shipping hardware protects the server from vibration damage that might occur during server shipment.
Page 56: Installing The Shipping Screws And Brackets On A Rack-Installed Server
Installing the shipping screws and brackets on a rack-installed server WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: •...
Page 57 6. Install the chassis retention brackets on the non-shelf portion of the rack rail. 7. Reinstall all removed drives and power input modules. 8. Install the shipping screws on the rack ears. Operations...
Page 58 9. Install the rear shipping brackets: The L and R markers on the shipping brackets help identify which one goes on the left and right sides of the server. a. Position the bracket so that the flanges rests firmly against the rack rail shelves. b.
Page 59 c. Repeat steps a and b to install the bracket on the other side of the server. Operations...
Page 60: Hardware Options Installation
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 61: Installing A Hot-Plug Drive In The Front Drive Cage 1
• The system automatically sets all device numbers. • Populate drive bays based on the drive numbering sequence. Start from the drive bay with the lowest device number. • All drives grouped into the same drive array must meet the following criteria: ◦...
Page 62 • SFF drive: Press the Do Not Remove button to open the release lever. 4. Install the drive: • LFF drive • SFF drive Hardware options installation...
Page 63: Installing A Hot-Plug Drive In The Front Drive Cage 2
5. Determine the status of the drive from the drive LED definitions. 6. If removed, install the security bezel. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website. Installing a hot-plug drive in the front drive cage 2 CAUTION: Do not operate the server for long periods with the front drive cages extended.
Page 64: Installing A Hot-Plug Drive In The Rear Drive Cage
• SFF drive 4. Determine the status of the drive from the drive LED definitions. 5. Slide the front drive cages into the chassis. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website. Installing a hot-plug drive in the rear drive cage CAUTION: Do not operate the server with any of the rear drive bays empty.
Page 65 • SFF drive blank 3. Open the drive release lever: • LFF drive: Press the latch to open the release lever. • SFF drive: Press the Do Not Remove button to open the release lever. 4. Install the drive: • LFF drive Hardware options installation...
Page 66: Drive Cage Options
• SFF drive 5. Determine the status of the drive from the drive LED definitions. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website. Drive cage options Drive cage installation cautions CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
Page 67: Install The Four-Bay Lff Hot-Plug Rear Drive Cage
For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. Install the four-bay LFF hot-plug rear drive cage Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
Page 68 Connect the power Y-cable: a. Connect the common 5x2 connector to the system board. b. Connect the smaller 5x2 connector to the drive backplane. If you plan to use the Flexible Smart Array P840ar Controller to manage the rear LFF drives, connect the rear drive cage to the front drive cage 2 backplane: a.
Page 69 c. Connect the released Mini-SAS x4 cable to the four-bay hot-plug LFF rear drive backplane. 10. If you plan to use the Dynamic Smart Array B140i Controller to manage the rear LFF drives, connect the rear drive cage to the system board: a.
Page 70: Two-Bay Sff Hot-Plug Rear Drive Cage And Two-Slot Pci Riser Cage Options
11. Install the air baffle. 12. Install the access panel. 13. Install the server into the rack. 14. Hewlett Packard Enterprise recommends installing at least one drive in the rear drive cage. Populate drive bays based on the drive numbering sequence. Start from the drive bay with the lowest device number.
Page 71 Retain the blank for future use. Install the two-bay SFF rear drive cage: a. Align the pin on the drive cage with the notch on the rear panel. b. Tighten the thumbscrew to secure the drive cage to the rear panel. c.
Page 72 Remove the cable tie securing the split ends of the power Y-cable. 10. Connect the power Y-cable: a. Connect the common 5x2 connector to the system board. b. Connect the smaller 5x2 connector to the drive backplane. c. Connect the 3x2 connector to the riser board. 11.
Page 73 c. Connect the released Mini-SAS x4 cable to the two-bay SFF hot-plug rear drive backplane. 12. If you plan to use the Dynamic Smart Array B140i Controller to manage the rear SFF drives, connect the rear drive cage to the system board: a.
Page 74: Six-Bay Sff Hot-Plug Rear Drive Cage Option
d. Close the cable management holder. 13. If you are installing an expansion board in the PCI riser cage, install it now. 14. Install the air baffle. 15. Install the access panel. 16. Install the server into the rack. 17. Hewlett Packard Enterprise recommends installing at least one drive in the rear drive cage. Populate drive bays based on the drive numbering sequence.
Page 75: Install The Six-Bay Sff Hot-Plug Rear Drive Cage Option
Item Description Power Y-cable connector Reserved Backplane sideband cable connector Port 1 connector (for drives 49-52) Port 2 connector (for drives 53-54) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. Install the six-bay SFF hot-plug rear drive cage option Procedure Power down the server.
Page 76 • If installed, remove the FlexibleLOM adapter. If you are NOT installing an H240 HBA or a P440 controller for the six-bay SFF rear drive cage, open the cable management holder. Align the pins on the drive cage with the notches on the rear panel. 10.
Page 77 12. Connect the backplane sideband cable to the rear drive backplane and the system board. 13. Secure the cable in the rear drive cage cable clip. 14. Do one of the following: a. Install the FlexibleLOM blank. b. If removed, install the FlexibleLOM adapter. 15.
Page 78 18. If you are NOT installing an H240 HBA or a P440 controller for the six-bay SFF rear drive cage, connect the multiconnector drive signal cable: a. Connect the common end of the multiconnector drive signal cable to port 2 of the rear drive backplane.
Page 79: Connect The Preinstalled Mini-Sas X4 Cable
Populate drive bays based on the drive numbering sequence. Start from the drive bay with the lowest device number. 24. Power up the server. Connect the preinstalled Mini-SAS x4 cable In this storage cabling option, the rear SFF drives 49-52 are managed by the Flexible Smart Array P840ar Controller, while drives 53-54 are managed by the onboard Dynamic Smart Array B140i Controller.
Page 80: Connect The Mini-Sas X4 Cable Marked As Mlb
Connect the Mini-SAS x4 cable marked as MLB In this storage cabling option, the rear SFF drives are managed by the onboard Dynamic Smart Array B140i Controller. Both the multiconnector drive signal cable and the Mini-SAS x4 cable below will be in use. Procedure 1.
Page 81 2. Remove the full-height bracket from the HBA, and attach the low-profile bracket. For more information, see the documentation that ships with the option. 3. Remove the onboard PCI expansion slot cover. 4. Install the HBA. Hardware options installation...
Page 82 5. Remove the plastic connector covers from the Mini-SAS x4 cable. 6. Connect the two Mini-SAS x4 cables to the ports 1 and 2 of the drive backplane. 7. Connect the other end of the Mini-SAS x4 cables to the HBA. 8.
Page 83: Install The P440 Controller And Its Mini-Sas Y-Cable
Install the P440 controller and its Mini-SAS Y-cable In the six-bay SFF rear drive configuration, the P440 controller is supported in the low-profile PCIe expansion slots 1, 2, 5, 6, and 7. Procedure Remove the air scoop from the storage controller. Remove the full-height bracket from the storage controller and attach the low-profile bracket.
Page 84 Install the storage controller. Remove the plastic connector covers from the Mini-SAS Y-cable. Remove the cable tie securing the split ends of the Mini-SAS Y-cable. Connect the split ends of the Mini-SAS Y-cable to ports 1 and 2 of the rear drive backplane. The connector marked as P1 must be connected to port 1 and the connector marked as P2 must be connected to port 2.
Page 85: Drive Cable Options
• P440 controller Mini-SAS Y-cable connections from the PCIe expansion slot 5, 6 or 7 Drive cable options Use these drive cable options to install a Host Bus Adapter or a Smart Array Controller board option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.
Page 86 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove the server from the rack. Remove the access panel. Remove the air baffle. If you are installing the H240 HBA for the four-bay LFF hot-plug rear drive cage, do one of the following: •...
Page 87 If you are installing the H240 HBA for a two-bay SFF hot-plug rear drive cage that is connected to the system board, disconnect the multiconnector drive signal cable: a. Open the cable management holder. b. Disconnect the multiconnector drive signal cable from the rear drive backplane and from the system board.
Page 88 10. If you intend to install the H240 HBA in any of the system board low-profile PCIe expansion slots 1, 2, 5, or 6, do the following: a. Remove the full-height bracket from the HBA, and attach the low-profile bracket. For more information, see the documentation that ships with the option.
Page 89 d. Connect the Mini-SAS cable to the rear drive backplane and the HBA. e. For Mini-SAS cabling from the PCIe expansion slots 1 and 2, secure the Mini-SAS cable in the system board cable clips. For Mini-SAS cabling from the PCIe expansion slots 5 and 6, position the Mini-SAS cable on top of the air baffle.
Page 90 • Two-bay SFF rear drive cage – H240 HBA Mini-SAS cabling from the PCIe expansion slot 1 • Two-bay SFF rear drive cage – H240 HBA Mini-SAS cabling from the PCIe expansion slot 5 or 6 Hardware options installation...
Page 91 11. For the two-bay SFF rear drive cage only – If you intend to install the H240 HBA in the PCIe riser slot 3 or 4, do the following: a. Remove the PCI riser cage. b. Remove the riser slot cover. c.
Page 92: Smart Array P440 Controller Mini-Sas Y-Cable Option For Rear Drive Cage
e. Connect the Mini-SAS cable to the rear drive backplane and the HBA. f. Position the Mini-SAS cable on top of the air baffle. 12. Install the access panel. 13. Install the server into the rack. 14. Power up the server. Smart Array P440 Controller Mini-SAS Y-cable option for rear drive cage This section describes how to connect an existing four-bay LFF or two-bay SFF hot-plug rear drive cage to a Smart Array P440 controller using this Mini-SAS Y-cable option.
Page 93 • Disconnect the Mini-SAS cable from the rear drive backplane and from the system board. If you are installing the P440 controller for a two-bay SFF hot-plug rear drive cage that is connected to the front drive cage 2 backplane, disconnect the preinstalled Mini-SAS x4 cable from the two-bay SFF rear drive backplane.
Page 94 If you are installing the P440 controller for a two-bay SFF hot-plug rear drive cage that is connected to the system board, disconnect the multiconnector drive signal cable: a. Open the cable management holder. b. Disconnect the multiconnector drive signal cable from the rear drive backplane and from the system board.
Page 95 10. If you intend to use an FBWC module, install the module on the storage controller. 11. For the four-bay LFF rear drive cage – Install the P440 controller in the low-profile PCIe expansion slots 1, 2, 5, 6 or 7: For the two-bay SFF rear drive cage –...
Page 96 d. Connect the Mini-SAS Y-cable to the rear drive backplane and the storage controller. e. Depending on the drive configuration type and the location of the controller board, secure the Mini- SAS Y-cable in the system board clips or position it on top of the air baffle. •...
Page 97 • Two-bay SFF rear drive cage – P440 controller Mini-SAS Y-cable connection from the PCIe expansion slot 1 • Two-bay SFF rear drive cage – P440 controller Mini-SAS Y-cable connection from the PCIe expansion slot 5, 6 or 7 Hardware options installation...
Page 98 12. For the two-bay SFF rear drive cage only – Install the P440 controller in the riser board slot 3 or 4: a. Remove the PCI riser cage. b. Remove the riser slot cover. c. Install the storage controller. d. Install the PCI riser cage. e.
Page 99: Storage Controller Options
13. Install the access panel. 14. Install the server into the rack. 15. Power up the server. Storage controller options The server ships with an embedded Dynamic Smart Array B140i Controller. This embedded controller is supported in UEFI Boot Mode only. For more information about the controller and its features, see the HPE Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website.
Page 100: Storage Controller Option Population Guidelines
CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress. CAUTION: After the server is powered down, wait for 30 seconds, and then check the amber LED before unplugging the cable from the cache module.
Page 101 If installed, remove the air scoop from the storage controller/HBA. For more information, see the documentation that ships with the option. If you intend to use an FBWC module, install the module on the storage controller. Depending on the controller model, the cable connector on the cache module might be facing up or down when the module is installed on the controller board.
Page 102 12. Install the storage controller. 13. Connect all necessary internal cables to the storage controller. For internal drive cabling information, see Storage cabling. 14. If a cache module is installed on a storage controller located in the onboard PCIe expansion slots 1 or 2, do the following: a.
Page 103: Installing The Smart Storage Battery
16. If you are planning to install the Smart Storage Battery Pack, install it now. 17. Install the air baffle. 18. Install the access panel. 19. Install the server into the rack. 20. Power up the server. For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.
Page 104: M.2 Ssd Enablement Board Option
7. Install the access panel. 8. Install the server into the rack. 9. Power up the server. M.2 SSD enablement board option The M.2 SSD enablement board is supported in the following expansion slots: • For standup installation: PCIe3 x8 expansion slot 1, PCIe3 x16 expansion slot 2. •...
Page 105 b. Install the low-profile bracket on the M.2 SSD enablement board. c. Remove the onboard PCI expansion slot cover. Hardware options installation...
Page 106 d. Install the M.2 SSD enablement board. Verify that the board is firmly seated in the slot. • M.2 SSD enablement board installed in the onboard PCIe3 x8 expansion slot 1 • M.2 SSD enablement board installed in the onboard PCIe3 x16 expansion slot 2 Hardware options installation...
Page 107 e. Open the cable management holder. f. Connect the SATA cables to the M.2 SSD enablement board and the system board. g. Close the cable management holder. h. Secure the extra length of the SATA cables in the cable management holder. •...
Page 108 To install the M.2 SSD enablement board in the PCI riser cage, do the following: a. Remove the PCI riser cage. b. Remove the riser slot cover. c. Install the M.2 SSD enablement board. Verify that the board is firmly seated in the slot. •...
Page 109: Installing An Ssd Module On The M.2 Ssd Enablement Board
d. Install the PCI riser cage. e. Open the cable management holder. f. Connect the SATA cables to the M.2 SSD enablement board and the system board. g. Close the cable management holder. h. Secure the extra length of the SATA cables in the cable management holder. Install the air baffle.
Page 110: Processor Option
Do one of the following: • If you intend to install the SSD module in an M.2 SSD enablement board located in the PCI riser cage, make sure the board surface is accessible. Remove the PCI riser cage as needed. •...
Page 111: Processor Installation Cautions
For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. Processor installation cautions The server supports single-processor and dual-processor operations. CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server.
Page 112 Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Install the processor.
Page 113 Close the processor retaining bracket. When the processor is installed properly inside the processor retaining bracket, the processor retaining bracket clears the flange on the front of the socket. CAUTION: Do not press down on the processor. Pressing down on the processor might damage the processor socket and the system board.
Page 114 12. Install the heatsink: a. Position the heatsink on the processor backplate. b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. c. Finish the installation by completely tightening the screws in the same sequence. 13.
Page 115 15. If the server is being upgraded from a single processor, nonredundant fan configuration to a dual- processor, nonredundant fan configuration, install the fan included in this processor option kit: a. Remove the fan blank from fan bay 5. b. Install the fan in fan bay 5. Hardware options installation...
Page 116 16. To enable fan redundancy in a dual-processor configuration, all 10 fan bays should be populated. Obtain a Redundant Fan Option Kit (PN 806562-B21) and install five more fans in fan bays 6–10: a. Remove the fan cage cover. b. Install the fans in fan bays 6–10. Hardware options installation...
Page 117 17. The PCIe expansion slots 5–7 are associated with processor 2. To enable expansion board installation in these now active slots, remove the slot cover air blocker. a. Remove the air blocker screws. b. Insert a pen or a small screwdriver into one of the slot cover hole to push the air blocker down, and then remove the air blocker from the chassis.
Page 118: Redundant Fan Option
Retain the air blocker for future use. 18. Install the access panel. 19. Install the server into the rack. 20. Power up the server. Redundant fan option To provide sufficient airflow to the system if a fan fails, the server supports redundant fans. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.
Page 119: Install The Fan Option
◦ Fans are required in fan bays 1–4. ◦ Fan blank is required in fan bay 5. ◦ Fan bays 6–10 have a single fan cage cover. • Single processor, redundant configuration: ◦ Fans are required in fan bays 1–4 and 6–9. ◦...
Page 120: Memory Options
Store any unused fans as spares. 7. Install the access panel. 8. Install the server into the rack. 9. Power up the server. Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization.
Page 121 Type Rank Capacity (GB) Native speed Voltage (MT/s) RDIMM Single 2133 RDIMM Single 2133 RDIMM Dual 2133 RDIMM Dual 2133 RDIMM Dual 2133 LRDIMM Dual 2133 LRDIMM Quad 2133 DIMM specifications – Intel Xeon E5-2600 v4 processor installed Type Rank Capacity (GB) Native speed Voltage...
Page 122: Smartmemory
Maximum memory capacity – Intel Xeon E5-2600 v3 processor installed DIMM type DIMM rank Capacity (GB) Maximum capacity Maximum capacity for one processor for two processors (GB) (GB) RDIMM Single-rank RDIMM Single-rank RDIMM Dual-rank RDIMM Dual-rank LRDIMM Dual-rank RDIMM Dual-rank LRDIMM Quad-rank Maximum memory capacity –...
Page 123: Single-, Dual-, And Quad-Rank Dimms
Single-, dual-, and quad-rank DIMMs To understand and configure memory protection modes properly, an understanding of single-, dual-, and quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications. A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory.
Page 124: Memory Configurations
Item Description Definition Maximum memory speed 2133 MT/s 2400 MT/s CAS latency P=15 T=17 DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. Memory configurations To optimize server availability, the server supports the following AMP modes: •...
Page 125: Mirrored Memory Configuration
Mirrored memory configuration Mirroring provides protection against uncorrected memory errors that would otherwise result in server downtime. Mirroring is performed at the channel level to one memory channel pair that can be either: • Channel 1 data being mirrored in channel 2 •...
Page 126: Installing A Dimm
The server restarts and the POST screen appears. 2. Press F9. The System Utilities screen appears. 3. Select System Information | Processor Information. The Processor Information screen shows detailed information about the processors installed in the server. 4. Press Esc until the main menu is displayed. 5.
Page 127 CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. Procedure Power down the server.
Page 128 To install a full-height, half-length PCIe x8 expansion board, the two-slot PCI riser cage option is required. To install an expansion board in this riser cage, do the following: a. Remove the PCI riser cage. b. Remove the riser slot cover. c.
Page 129: Flexiblelom Adapter Option
Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. If removed, install the air baffle. 10. Install the access panel. 11. Install the server into the rack. 12.
Page 130: Dedicated Ilo Management Module Option
Install the access panel. Install the server into the rack. Connect the LAN segment cables. 10. Power up the server. Dedicated iLO management module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
Page 131: Enabling The Dedicated Ilo Management Module
Install the dedicated iLO management module. If removed, install the rear drive cage and connect the drive backplane cables. Install the access panel. 10. Install the server into the rack. 11. Power up the server. 12. Enable the dedicated iLO connector. Enabling the dedicated iLO management module The onboard NIC 1/shared iLO connector is set as the default system iLO connector.
Page 132: Dual 8Gb Microsd Enterprise Midline Usb Device
To enable the dedicated iLO management module: 1. During the server startup sequence after installing the module, press F9 in the POST screen. The System Utilities screen appears. 2. Select System Configuration | iLO 4 Configuration Utility. The iLO 4 Configuration Utility screen appears. 3.
Page 133: Installing A Hot-Plug Ac Power Input Module
CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. CAUTION: Always install a power input module or a power supply blank into each bay to maintain proper airflow and cooling in the power enclosure.
Page 134: Installing A Hot-Plug Dc Power Input Module
5. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached to the power input module handle: a. Unwrap the strain relief strap from the power input module handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable.
Page 135 WARNING: To reduce the risk of electric shock, fire, and damage to the equipment, you must install this product in accordance with the following guidelines: • This power supply is intended only for installation in Hewlett Packard Enterprise servers located in a restricted access location.
Page 136 Crimp the ring tongue to the ground cable from the -48 V DC power source. Remove the terminal block connector. Hardware options installation...
Page 137 Loosen the screws on the terminal block connector. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. The ground wire must be connected before the -48 V wire and the return wire.
Page 138 Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque.
Page 139 10. Install the terminal block connector in the power input module. 11. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord, wires, and/or cables in the strain relief strap attached to the power input module handle: a.
Page 140: Hp Trusted Platform Module Information
15. Be sure that the power supply LED is green. HP Trusted Platform Module information The TPM is a hardware-based system security feature. It can store information securely, such as passwords and encryption keys, which can be used to authenticate the platform.
Page 141: Hp Trusted Platform Module Installation Guidelines
Hewlett Packard Enterprise will not be responsible for any related liabilities. HP Trusted Platform Module installation guidelines CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access.
Page 142 Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove the server from the rack. Remove the access panel. Do one of the following: •...
Page 143 Install the TPM security rivet by pressing the rivet firmly into the system board. Do one of the following: • If removed, install the rear option blank. Hardware options installation...
Page 144: Retaining The Recovery Key/Password
• If removed, install the four-bay LFF rear drive cage. • If removed, install the six-bay SFF rear drive cage. • If removed, install the PCI riser cage. 10. Install the access panel. 11. Install the server into the rack. 12.
Page 145 • If TPM 1.2 is installed, then select No Action, Enable, Disable, or Clear. • If TPM 2.0 is installed, then select No Action or Clear. 5. Select Visible to set the TPM Visibility, if necessary. 6. Press the F10 key to save your selection. 7.
Page 146: Cabling
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the serverand hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Page 147: 48-Bay Sff Hot-Plug Sas/Sata Front Drive Cabling
Item Description LFF front drive cage 2 Mini-SAS Y-cable LFF front drive cage 2 power cable LFF front drive cage 1 Mini-SAS Y-cable LFF front drive cage 1 power cable 48-bay SFF hot-plug SAS/SATA front drive cabling • Cabling for when both the front SFF drive cages 1 and 2 are connected to the Flexible Smart Array P840ar Controller Item Description...
Page 148: Four-Bay Lff Hot-Plug Sas/Sata Rear Drive Cabling
• Cabling for when the front SFF drive cage 1 is connected to the Flexible Smart Array P840ar Controller and the front SFF drive cage 2 is connected to the Smart Array P440 Controller option Item Description Front SFF drive cage 2 Mini-SAS Y-Cable Front SFF drive cage 2 power cable Front SFF drive cage 1 power cable Front SFF drive cage 1 Mini-SAS Y-cable...
Page 149 Item Description Rear LFF drive cage power cable Rear LFF drive cage Mini-SAS cable • Four-bay LFF hot-plug SATA rear drive cabling to the onboard SATA connector 1 Item Descriptioni Rear LFF drive cage Mini-SAS x4 cable Rear LFF drive cage power cable •...
Page 150 Item Description Rear LFF drive cage Mini-SAS x4 cable Rear LFF drive cage power cable • Four-bay LFF hot-plug SAS/SATA rear drive cabling to the H240 HBA installed in the PCIe expansion slot 5 or 6 Item Description Rear LFF drive cage Mini-SAS x4 cable Rear LFF drive cage power cable •...
Page 151: Two-Bay Sff Hot-Plug Sas/Sata Rear Drive Cabling
Item Description Rear LFF drive cage power cable Rear LFF drive cage Mini-SAS Y-cable • Four-bay LFF hot-plug SAS/SATA rear drive cabling to the P440 Smart Array Controller installed in the PCIe expansion slot 5, 6 or 7 Item Description Rear LFF drive cage Mini-SAS Y-cable Rear LFF drive cage power cable Two-bay SFF hot-plug SAS/SATA rear drive cabling...
Page 152 Item Description Rear SFF drive cage and two-slot PCI riser board power Y-cable Rear SFF drive cage Mini-SAS cable • Two-bay SFF hot-plug SATA rear drive cabling to the onboard SATA connectors 4 and 5 For clarity of the multiconnector signal cable connections, the cable management holder image is removed from the illustration below.
Page 153 Item Description Rear SFF drive cage Mini-SAS cable Rear SFF drive cage and two-slot PCI riser board power Y-cable • Two-bay SFF hot-plug SAS/SATA rear drive cabling to the H240 HBA installed in the PCIe expansion slot 5 or 6 Item Description Rear SFF drive cage Mini-SAS cable...
Page 154 Item Description Rear SFF drive cage Mini-SAS Y-cable Rear SFF drive cage and two-slot PCI riser board power Y-cable • Two-bay SFF hot-plug SAS/SATA rear drive cabling to the P440 Smart Array Controller installed in the PCIe riser slot 3 or 4 Item Description Rear SFF drive cage Mini-SAS Y-cable...
Page 155: Six-Bay Sff Hot-Plug Sas/Sata Rear Drive Cabling
Item Description Rear SFF drive cage Mini-SAS Y-cable Rear SFF drive cage and two-slot PCI riser board power Y-cable Six-bay SFF hot-plug SAS/SATA rear drive cabling • Six-bay LFF hot-plug SAS/SATA rear drive cabling to the front drive cage 2 backplane and the onboard SATA connectors Item Description...
Page 156 Item Description Table Continued • Six-bay LFF hot-plug SATA rear drive cabling to the onboard Mini-SAS and SATA connectors Item Description Rear SFF backplane sideband cable Mini-SAS x4 cable Rear SFF drive cage power cable Rear SFF drive cage multiconnector signal cable •...
Page 157 Item Description Rear SFF backplane sideband cable Mini-SAS x4 cable Rear SFF drive cage power cable Mini-SAS x4 cable • Six-bay LFF hot-plug SAS/SATA rear drive cabling to the H240 HBA installed in the PCIe expansion slot 5, 6 or 7 Item Description Rear SFF backplane sideband cable...
Page 158 Item Description Rear SFF backplane sideband cable Mini-SAS Y-cable Rear SFF drive cage power cable • Six-bay LFF hot-plug SAS/SATA rear drive cabling to the P440 Smart Array Controller installed in the PCIe expansion slot 5, 6, or 7 Item Description Rear SFF backplane sideband cable Rear SFF drive cage power cable...
Page 159: M.2 Ssd Cabling
M.2 SSD cabling For clarity of the SATA cable connections, part of the cable management holder image is removed from this section's illustrations. • M.2 SSD cabling from the onboard PCIe3 x 8 expansion slot 1 Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable •...
Page 160: Fbwc Module Backup Power Cabling
Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when a Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.
Page 161: Smart Storage Battery Cabling
Smart Storage Battery cabling Fan assembly cabling Smart Storage Battery cabling...
Page 162: Ambient Temperature Sensor Cabling
Item Description Fan assembly power cable Fan assembly signal cable Ambient temperature sensor cabling This cable is present in SFF drive configurations only; the ambient temperature sensor function in LFF drive configurations is integrated in the front LFF drive cage 1 backplane. Front panel cabling Item Description...
Page 163: Software And Configuration Utilities
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode HPE iLO Online and Offline Active Health System Online and Offline iLO RESTful API support Online and Offline Integrated Management Log...
Page 164: Ilo Restful Api Support
The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett Packard Enterprise website. The Active Health System log can be downloaded manually from iLO 4 or Intelligent Provisioning and sent to Hewlett Packard Enterprise. For more information, see the following documents: •...
Page 165: Insight Diagnostics
Insight Diagnostics The Insight Diagnostics is a proactive server management tool, available in both offline and online versions. The tool provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.
Page 166: Smart Update Manager
Smart Update Manager SUM is a product used to install and update firmware, drivers, and systems software on ProLiant servers. SUM provides a GUI, a command-line scriptable interface, and an interactive command-line scriptable interface. The interfaces allow you to deploy firmware, drivers, and software for supported servers. For more information about SUM, see the product page on the Hewlett Packard Enterprise website.
Page 167: Flexible Boot Control
Action Save selections Access Help for a highlighted configuration option* * Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell. Default configuration settings are applied to the server at one of the following times: •...
Page 168: Embedded Uefi Shell
Boot ensures that each component launched during the boot process is digitally signed. Secure Boot also ensures that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS. Secure Boot validates the software identity of the following components in the boot process: •...
Page 169: Re-Entering The Server Serial Number And Product Id
Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server serial number and the product ID: Procedure 1. During the server startup sequence, press the F9 key to access UEFI System Utilities. 2.
Page 170: Usb Support
USB support Hewlett Packard Enterprise servers support both USB 2.0 ports and USB 3.0 ports. Both port types support installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but might run at lower speeds in specific situations: •...
Page 171: Keeping The System Current
Keeping the system current Updating firmware or System ROM Multiple methods exist to update the firmware or System ROM: • Service Pack for ProLiant • FWUPDATE utility • FWUpdate command from within the Embedded UEFI Shell • Firmware Update application in the UEFI System •...
Page 172: Firmware Update Application In The Uefi System Utilities
help fwupdate -b 9. Reboot the server. A reboot is required after the firmware update for the updates to take effect, and for hardware stability to be maintained. For more information about the commands used in this procedure, see the UEFI Shell user guide on the Hewlett Packard Enterprise website.
Page 173: Operating System Version Support
• Download the SPP from the Hewlett Packard Enterprise website. • Download individual drivers, firmware, or other systems software components from the server product page in the Hewlett Packard Enterprise Support Center website. Operating System Version Support For information about specific versions of a supported operating system, refer to the operating system support matrix.
Page 174: Change Control And Proactive Notification
Change control and proactive notification Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of the following: • Upcoming hardware and software changes • Bulletins • Patches Let us know what Hewlett Packard Enterprise commercial products you own and we will send you the latest updates to keep your business running smoothly.
Page 175: Troubleshooting
Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...
Page 176: System Battery Replacement
System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: •...
Page 177 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement...
Page 178: Electrostatic Discharge
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Page 179: Specifications
Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...
Page 180: Power Supply Specifications
Dimension Value With the four-bay LFF rear drive cage option, 23.20 kg (51.15 lb) minimum With the four-bay LFF rear drive cage option, 40.60 kg (89.51 lb) maximum 48-bay SFF drive models — Without the two- or six-bay rear SFF drive cage 23.40 kg (51.59 lb) option, minimum Without the two- or six-bay rear SFF drive cage...
Page 181: Warranty And Regulatory Information
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website.
Page 182: Turkey Rohs Material Content Declaration
• Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.
Page 183: Support And Other Resources
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
Page 184: Remote Support
http://www.hpe.com/support/selfrepair Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level.
Page 185: Acronyms And Abbreviations
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery American wire gauge column address strobe Canadian Standards Association Customer Self Repair DDR3 ouble data rate-3 DDR4 double data rate-4...
Page 186 NAND Not AND nonmaskable interrupt NVDIMM non-volatile dual in-line memory module NVRAM nonvolatile memory Onboard Administrator PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self-Test QR code quick response code RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REST representational state transfer RoHS...
Page 187 VCRM Version Control Repository Manager Acronyms and abbreviations...

HP Apollo 4200 Gen9 User Manual

Component Identification

Setup

Operations

Hardware Options Installation

Cabling

Software and Configuration Utilities

Troubleshooting

System Battery Replacement

Electrostatic Discharge

Specifications

Warranty and Regulatory Information

Support and Other Resources

Acronyms and Abbreviations

Quick Links

Related Manuals for HP Apollo 4200 Gen9

Summary of Contents for HP Apollo 4200 Gen9

Table of Contents