Service - Pfaff creative icon User Manual

Is the bobbin thread evenly wound?
Is a correct needle used?
The Machine Does Not Feed or Feeds Irregularly
Did you thread the machine properly?
Has sewing lint collected between the feed teeth?
Is the free motion setting on?
Are the feed teeth set to down?
Is the correct presser foot used?
Thread Loops are Forming on the Underside of the Embroidery Design
Has the embroidery built up too much to move freely
under the presser foot?
The Embroidery Design is Distorted
Is the fabric hooped properly?
Is the inner embroidery hoop properly inserted into the
outer embroidery hoop?
Is the area around the embroidery arm and hoop free?
Is the hoop attached properly?
The Embroidery Design has Puckered
Did you stabilize your fabric sufficiently?
The Machine will not Embroider
Is the embroidery unit attached?
Is the wrong hoop attached?

Service

Have your sewing machine serviced regularly by your local authorized retailer!
If you have followed this troubleshooting information
and still have problems, contact your retailer. It may be
helpful to bring the fabric, thread and stabilizer you are
208
Check bobbin winding.
Insert a proper needle correctly as described, see
Changing the Needle, page 34.
Use a needle suitable for selected fabric. See Selecting
Correct Thread/Needle Combination, page 37.
Remove the thread completely and rethread the machine,
see Threading the Upper Thread, page 35.
Remove the needle plate and clean the feed teeth with
the brush.
Turn off free motion setting in sewing mode.
Make sure the feed teeth are not set to down in the
settings menu.
Attach correct presser foot.
Attach the Dynamic Spring Foot 6D.
If using the 6A Embroidery/Sensormatic Free Motion
Foot, increase the embroidery pivot height in settings
menu in small increments until the problem is solved.
The fabric must be tightly hooped.
For larger hoops, use hoop clips.
Hoop the fabric in such a way that the inner hoop
exactly matches the outer hoop.
Clear area around the embroidery unit.
Make sure the hoop connector is inserted all the way
into the hoop attachment on the embroidery arm.
Ensure you use the proper stabilizer for your technique
or fabric type.
Make sure that the embroidery unit is properly attached
into the socket.
Slide on the correct hoop.