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Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service
representative.
Power, Display, Settings Issues
Problem
Wait for recording to end.
If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert
The camera is on
the battery or batteries or, if you are using an AC
but does not
adapter, disconnect and reconnect the AC adapter.
respond.
Note that although any data currently being
recorded will be lost, data that have already been
recorded will not be affected by removing or
disconnecting the power source.
The camera
cannot be turned
The batteries are exhausted.
on.
• The camera automatically turns off to save power
(auto off function).
The camera turns
• The camera and batteries may not work properly
off without
at low temperatures.
warning.
• The inside of the camera has become hot. Leave
the camera off until the inside of the camera has
cooled, and then try turning it on again.
• The camera is off.
• The camera automatically turns off to save power
(auto off function).
• The flash lamp flashes while the flash is charging.
The monitor is
Wait until charging is complete.
blank.
• The camera is connected to a TV or computer.
• The camera and smart device are connected
using a Wi-Fi connection and the camera is being
operated by remote control.
The camera may become hot when used for an
The camera
extended period of time to shoot movies or when
becomes hot.
used in a hot environment; this is not a malfunction.
The monitor is
• Adjust the monitor brightness.
hard to read.
• The monitor is dirty. Clean the monitor.
140
Cause/Solution
A
–
7, 134
13
134
–
9
13
–
–
–
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109
136
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