Xerox ColorQube 8900 Evaluator Manual page 14

Section 1: Evaluating Color Multifunction Printers
Reliability
Office productivity relies on tools that do their jobs day in and day out.
how often you need to intervene to replace paper or other consumables or to clear jams.
How easy is that intervention, and how long is the device typically down? If outside
assistance is required, how easy is it to schedule and how long do you have to wait? Is
the device a reliable network citizen? Has it been tested and certified by independent
industry participants?
How the ColorQube
®
Multifunction Printer exceeds the
reliability requirement:
Day-to-day reliability
Xerox introduced its first Solid Ink printer in
1991. In the years since, Xerox
printers and MFPs have come to be regarded
as some of the industry's most reliable color
printing solutions.
The ColorQube 8900 Multifunction Printer
builds on our Solid Ink expertise, providing
maximum device uptime. And because the
ColorQube 8900 has been engineered with
simple paper paths and minimal moving parts,
the devices help optimize day-to-day reliability.
With a possible maximum paper capacity of
3,475 sheets, the ColorQube 8900 can also
drastically reduce paper-reloading interruptions.
Plus, Xerox
Smart Kit technology helps
® ®
minimize downtime by predicting when
critical parts will fail and alerting you to order
replacements. Besides the ink sticks, the only
customer replaceable component is a long-life
Cleaning Unit, which is as simple to replace as
the ink sticks themselves.
14 Xerox ColorQube 8900 Multifunction Printer Evaluator Guide
®
8900
Further, the ColorQube 8900 can diagnose
potential problems and fix them ahead of
time, reducing maintenance and service calls.
CentreWare
automatically inform IT staff of an interruption
in service. In the event a print-head jet becomes
clogged, the other adjacent jets automatically
Solid Ink
®
compensate for it so the device can remain
in use until the problem self fixes during its
calibration process. No service call is required.
Service/support
Building on the reliability engineered into
the ColorQube 8900, Xerox has trained and
developed a sophisticated service-delivery
network capable of maintaining your
equipment, addressing issues users may
encounter, and training IT staff and employees
on how to get the most out of the equipment.
alerts can be configured to
®
Consider