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ADEMCO Security System VISTA-10SE User Manual

Ademco via-30pse, vista-10se security system user's manual
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User's Manual
VIA-30PSE, VISTA-10SE
®
N7229V2 Rev C. 5/02

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Summary of Contents for ADEMCO Security System VISTA-10SE

  • Page 1 User's Manual VIA-30PSE, VISTA-10SE ® N7229V2 Rev C. 5/02...

  • Page 2: Table Of Contents

    SYSTEM OVERVIEW... 3 General... 3 Zones... 3 Burglary Protection... 3 Chime Feature... 3 Alarms... 4 Fire Protection ... 4 Memory of Alarm ... 4 Phone Access & Voice Response Capability ... 4 Paging Feature... 4 ABOUT THE KEYPADS ... 5 Keypad Styles ...

  • Page 3: System Overview

    SYSTEM OVERVIEW General Congratulations on your ownership of an Ademco Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, including microcomputer technology to monitor all system status. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems.

  • Page 4: Alarms

    SYSTEM OVERVIEW Alarms When an alarm occurs, both the keypad and external sounders will sound, and a message at the keypad will identify the zone(s) causing the alarm. In addition, if your system is connected to a central monitoring station, an alarm message will be sent. To stop the alarm sounding, you simply disarm the system.

  • Page 5: About The Keypads

    ABOUT THE KEYPADS General Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keys and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences. The keypads feature a built-in sounder which emits alarm sounds during alarm and trouble conditions, and produces warning tones during entry and exit, delay periods (if so- programmed).
  • Page 6 ABOUT THE KEYPADS AWAY All burglary zones, interior & perimeter, are armed. S T A Y Perimeter burglary zones, such as windows and doors are armed. INSTANT Perimeter burglary zones armed and entry delay is turned off. B Y P A S S One or more burglary protection zones have been bypassed.
  • Page 7 ABOUT THE KEYPADS KEYPADS WITH FLIP-DOWN KEY COVERS ARE SHOWN WITH COVER REMOVED ARMED READY 6139 ALPHA KEYPAD AWAY NO AC STAY CHIME ARMED INSTANT ALARM BYPASS CHECK READY FIRE NOT READY AWAY STAY TEST BYPASS INSTANT CODE CHIME READY PANIC 6127/6128 FIXED-WORD KEYPADS...

  • Page 8: Functions Of The Keypad

    FUNCTIONS OF THE KEYPAD 1 DISPLAY WINDOW. Alpha Keypads: A 2-line, 32- character Liquid Crystal Display (LCD). Displays protection point identification, system status, and messages. Fixed- Word Keypads: Display protection zone ID and system status messages using pre-designated words (see page 6). 2.
  • Page 9 ARMED SHOWN WITH FLIP-DOWN KEY COVER REMOVED Fixed-Word Keypads are functionally similar, except for screen displays (see page 6). IMPORTANT!: When entering codes and commands, sequential key depressions must be made within 2 seconds of one another. If 2 seconds elapses without a key depression, the entry is aborted and must be repeated from its beginning.

  • Page 10: Security Codes

    General At the time of installation, your installer programmed a personal four-digit Master code, known only to you and yours. This code is used to perform most system functions, including arming and disarming of the system. As an additional safety feature, temporary User Codes can be assigned for use by those not having a need to know the Master code.

  • Page 11: To Change Your Master Code

    SECURITY CODES (Continued) To program a Duress code: Duress Code (Continued) Enter your Master Code + 8 + 8 + [desired 4-digit duress code]. The keypad will beep once. Note: The Duress code must differ from the Master Code or any other User’s Code. To change the Duress code: Enter Master Code + 8 + 8 + [new 4-digit duress code].

  • Page 12: Entry/Exit Delays

    ENTRY/EXIT DELAYS General Information Your system has preset time delays, known as exit delay and entry delay. When you arm your system, exit delay gives you time to leave through the entry/exit door without setting off an alarm. Entry delay gives you time to disarm the system when you re-enter through the entry/exit door.

  • Page 13: Checking For Open Zones

    CHECKING FOR OPEN ZONES efore arming your system, all protected doors, windows and other protection zones Using the must be closed or bypassed (see BYPASSING PROTECTION ZONES section), otherwise READY Key the keypad will display a "Not Ready" message, and if your keypad has a READY indicator light, it will not be lit.

  • Page 14: Bypassing Protection Zones

    BYPASSING PROTECTION ZONES Using the his key is used when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first. BYPASS Key 1. Enter your security code and press the BYPASS key. LIMITATION 2.

  • Page 15: Quick Bypass

    BYPASSING PROTECTION ZONES (Continued) Quick Bypass If your system supports "Quick Bypass", it allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. This feature is useful if, for Ask your installer if example, you routinely leave certain windows open when arming at night. "Quick Bypass"...

  • Page 16: Arming Perimeter Only (Stay)

    ARMING PERIMETER ONLY Using the Use this key when staying inside, but expect someone to use an entry/exit door later. STAY Key 1. Enter your security code and press the STAY key. 2. The keypad beeps three times and displays the armed STAY message. The red ARMED indicator lights.

  • Page 17: Arming Perimeter Only (Instant)

    ARMING PERIMETER ONLY Use this key when staying inside and do not expect anyone to use an entry/exit door. Using the INSTANT Key 1. Enter your security code and press the INSTANT key. 2. The keypad beeps three times and displays the armed message. The red ARMED indicator lights.

  • Page 18: Arming All Protection (Away)

    ARMING ALL PROTECTION Using the Use this key when no one will be staying inside. AWAY Key 1. Enter your security code and press the AWAY key. 2. The keypad beeps twice and displays the armed message. The red ARMED indicator lights.

  • Page 19: Arming All Protection (Maximum)

    ARMING ALL PROTECTION Using the Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when retiring for the night and no one will be moving MAXIMUM Key through protected interior areas. 1.

  • Page 20: Disarming The System And Silencing Alarms

    DISARMING THE SYSTEM AND SILENCING ALARMS Using the The OFF key is used to disarm the system and to silence alarm and trouble sounds. OFF Key To Disarm the System Enter your security code and press the OFF key. IMPORTANT: The "Ready"...

  • Page 21: Exit Alarms

    Exit Alarm Warning Your system may support and have been programmed for this feature. Displays and Sounds When arming, if an exit or interior zone contains a fault during closing at the time the exit delay ends , the alarm sounder and keypad sound continuously to alert you that an Ask your installer if "Exit unwanted alarm can be prevented if you take action: Alarm Warning"...

  • Page 22: Panic Keys

    PANIC KEYS (FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS) Using Your system may have been programmed to use special keys or combinations of keys to Panic Keys manually activate emergency (panic) functions. The functions that might be programmed are: Silent Emergency, Audible Emergency, Personal Emergency, and Fire. A silent emergency sends a silent alarm signal to the central station*, but there is no audible alarm or visual display.

  • Page 23: Output Relay Options

    PANIC KEYS (Continued) CHECK IF ACTIVE SEE YOUR INSTALLER AND NOTE HERE THE KEY(S) & FUNCTION(S) [1] & [ ] PROGRAMMED [ ] & [#] FOR YOUR SYSTEM [3] & [#] • KEYS [A], [B], AND [C] ARE NOT PRESENT ON ALL KEYPADS. •...

  • Page 24: Testing The System

    TESTING THE SYSTEM TO BE CONDUCTED WEEKLY Using the The TEST key puts your system into the Test mode, which allows each protection point to be checked for proper operation. TEST Key 1. Disarm the system and close all protected windows, doors, etc. The keypad's READY message should be displayed and the READY indicator (if present) should be lit.

  • Page 25: Paging Feature

    TESTING THE SYSTEM (Continued) 7. After all protection points have been checked and restored, there should be no zone identification numbers displayed. If a problem is experienced with any protection point (no confirming sounds, no display), CALL FOR SERVICE IMMEDIATELY. 8.

  • Page 26: Trouble Conditions

    TROUBLE CONDITIONS "Check" and he word CHECK on the keypad's display, accompanied by a "beeping" at the keypad, "Battery" Displays indicates a trouble condition in the system. To silence the beeping for these conditions, press any key. 1. A display of "CHECK" and one or more zone numbers indicates that a problem exists with the displayed zone(s) and requires your attention.

  • Page 27: Other Trouble Displays

    TROUBLE CONDITIONS (Continued) Words or letters in parentheses ( Other Trouble 1. COMM. FAILURE Displays (or FC) Any “beeping” that 2. SYSTEM LO BAT accompanies a (or BAT with no zone No.) trouble display can be stopped by entering an OFF sequence (code + OFF) 3.

  • Page 28: Total Power Failure

    TROUBLE CONDITIONS (Continued) 5. AC LOSS is displayed Other Trouble (or NO AC) Displays (Continued) 6. Busy-Standby (or dI) 7. OPEN CIRCUIT (or OC) 8. Long Rng Trbl (or bF) Total Power Failure If there is no keypad display at all, and the POWER indicator (if present) is not lit, operating power (from AC and back-up battery) for the system has stopped and the system is inoperative.

  • Page 29: Fire Alarm System (If Installed)

    FIRE ALARM SYSTEM (IF INSTALLED) General Your fire alarm system (if installed) is on 24 hours a day, for continuous protection. In the event of an emergency, the strategically located smoke and heat detectors will au- tomatically send signals to your system, triggering a loud, interrupted pulsed sound* from the Keypad(s).

  • Page 30: Manually Initiating A Fire Alarm

    FIRE ALARM SYSTEM (Continued) Manually Initiating 1. Should you become aware of a fire emergency before your detectors sense the a Fire Alarm problem, go to your nearest Keypad and manually initiate an alarm by pressing the appropriate panic key(s), assigned for FIRE emergency (if programmed by the installer).

  • Page 31: Nfpa Recommendations On Smoke Detectors

    NATIONAL FIRE PROTECTION ASSOCIATION RECOMMENDATIONS ON SMOKE DETECTORS KITCHEN BEDROOM BEDROOM TV ROOM DINING BEDROOM BEDROOM LIVING ROOM Smoke Detectors for Minimum Protection Smoke Detectors for Additional Protection Heat-Activated Detectors BEDROOM BEDROOM BEDROOM KTCHN GARAGE CLOSED LVNG RM DOOR BASEMENT With regard to the number and placement of smoke/heat detectors, we subscribe to the KITCHEN...

  • Page 32: Emergency Evacuation

    EMERGENCY EVACUATION Steps to Safety Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Plan on your detector or your interior and/or exterior sounders warning all occupants. 2.

  • Page 33: Quick Guide To System Functions

    QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE Check Zones Press READY key. Arm System Enter code. Press arming key desired: (AWAY, STAY, INSTANT, MAXIMUM) Quick Arm Press #. Press arming key desired: (if programmed) (AWAY, STAY, INSTANT, MAXIMUM) Bypass Zone(s) Enter code.

  • Page 34: Summary Of Audible/Visual Notifications

    SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS SOUND CAUSE LOUD, INTERRUPTED* FIRE ALARM Keypad & External Sounder LOUD, CONTINUOUS* BURGLARY/AUDIBLE Keypad &External Sounder EMERGENCY ALARM ONE SHORT BEEP a. SYSTEM DISARM (not repeated) b. SYSTEM ARMING ATTEMPT Keypad only WITH AN OPEN ZONE c.

  • Page 35: Fixed-Word Display Keypads

    SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS (FIXED-WORD DISPLAY KEYPADS) SOUND CAUSE LOUD, INTERRUPTED* FIRE ALARM Keypad & External Sounder LOUD, CONTINUOUS* BURGLARY/AUDIBLE Keypad &External Sounder EMERGENCY ALARM ONE SHORT BEEP a. SYSTEM DISARM (not repeated) b. SYSTEM ARMING ATTEMPT Keypad only WITH AN OPEN ZONE c.

  • Page 36: Protection Zones List

    PROTECTION ZONES LIST One or more sensing devices will have been assigned by the installer of your alarm system to each of the various protection zones in your system (although not every zone number can be used). For example, the sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, and so on.

  • Page 37: Owner's Insurance Credit Request Form

    OWNER'S INSURANCE PREMIUM This form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit. A . GENERAL INFORMATION: Insured's Name and Address: ____________________________________________________________________________ ____________________________________________________________________________ Insurance Company: __________________________________ Policy No.: _______________________________________ ADEMCO System: VIA-30PSE Type of Alarm: Burglary Installed by: _______________________________________ Serviced by: ________________________________________ name...
  • Page 38 OWNER'S INSURANCE PREMIUM E . SMOKE DETECTOR LOCATIONS: Furnace Room Kitchen Basement Living Room F . BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door 1st Floor Windows All windows All Accessible Openings, Including Skylights, Air Conditioners and Vents G . ADDITIONAL PERTINENT INFORMATION: ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________...

  • Page 39: Canadian (Doc) Statement

    CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT N O T I C E The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction.

  • Page 40: Fcc Statements

    UL NOTICE: This is a "Grade A" Residential System. FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception.
  • Page 41 FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 STATEMENT This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

  • Page 42: Limitations Statement

    WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: •...

  • Page 43: Servicing Information

    WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) • Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service or temporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders. •...

  • Page 44: Warranty

    ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.

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