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The warranty set forth above shall not be enlarged, diminished or affected by,
and no obligation or liability shall arise from Planar, any authorized dealer or
any other person's rendering of technical advice, assistance or services in
connection with the buyer's order of the goods furnished hereunder. The Buyer is
not relying on Planar's skill or judgment to select or furnish suitable goods.
Installation
Planar makes no warranty with respect to any installation of Planar's product(s)
by Planar, any authorized dealer, or any other person.
Technical Assistance
For technical assistance please call +1(503) 690 1100 between 8:00 a.m. and
5:00 p.m. PST, Monday through Friday or email to app_eng@planar.com with a
description of your technical issues.
Repair Service
If your Medical Monitor needs service, call Planar Customer Service at
+1(503) 690 6960 between 7:00 a.m. and 4:00 p.m. PST, Monday through
Friday or fax to +1(503) 748 7085. You will need the unit's serial number and a
brief description of the problem to receive a RMA number.
If a repair is required please return the product for service using the original
shipping container (if possible) with the RMA number clearly marked on the
outside of the box.
In order to protect Planar employees from potential health hazards, Planar
requires that the RMA product be disinfected before returning to Planar for
service. Any product not cleaned prior to shipment will be returned to the
customer.
Note: Returns will not be accepted without an assigned RMA number.
In-transit damage is not covered by the warranty. We suggest you always insure
your shipment. Planar will only pay for the return shipment by surface
transportation. It is the responsibility of the sender to prepay transportation
charges.
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Operations Manual (OM700-02)
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