Clearing Supply Jams - Monarch 9416 XL Quick Reference

Clearing Supply Jams

When you are printing and a jam occurs, the indicator light turns
RED. To clear the jam:
1. Turn off the printer. Press the switch on the back of the printer
to the OFF position (O).
2. Press the release levers towards the front of the printer to
release the cover or supply door.
3. Lift open the cover or supply door.
For thermal transfer printers, the supply door support at the
right-hand rear of the printer holds the supply door open.
4. If necessary, remove any previously loaded supply. Lift up the
supply holder and remove one of the supply holder guides.
5. Slide the supply off the holder.
6. Remove the jammed supply.
Caution:
7.
Reload the supply.
8.
Close the cover or supply door until it locks in place.
For thermal transfer printers, close the supply door by
lifting the supply door slightly and pulling the bottom of the
supply door support forward towards the front of the
printer. Close the supply door slowly and make sure it
latches securely.
Note: If you do not latch the cover or supply door completely,
poor print quality may result.
9.
Press the FEED button to clear the error. The indicator light
should be GREEN.
16
Do not use sharp or pointed objects to remove
labels, or damage to the printhead may occur.