Monarch 9401 Equipment Manual

Monarch thermal printer equipment manual

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Monarch 9401
®
/ 9402
®
Thermal Printers
Equipment Manual
TC9401EM Rev. C 6/94
©1989-1994 Monarch Marking Systems, Inc. All rights reserved.

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Summary of Contents for Monarch 9401

  • Page 1 Monarch 9401 ® / 9402 ® Thermal Printers Equipment Manual TC9401EM Rev. C 6/94 ©1989-1994 Monarch Marking Systems, Inc. All rights reserved.
  • Page 2 Der Stromversorgungskabel dient als abschaltvorrichtung. Die Steckdose soll in der Nahe der Einheit und liecht zunganglich liegen. Trademarks Monarch, 9401 and 9402 are registered trademarks of Monarch Marking Systems, Inc. WARNING WARNING WARNUG...
  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ... 1 2. Installing the Printer ... 3 3. Using the Keys ... 5 On the Keypad ... 5 On the Computer Keyboard ... 6 4. Loading Supplies ... 7 Supply Loading Diagram... 8 Continuous Printing... 9 On-Demand Printing ...
  • Page 4 9401/9402 Equipment Manual...
  • Page 5: Introduction

    1. Introduction The 9401 (5-key keypad) and 9402 ® printers are available with a number of options: • formats 54-69 (9402 only) • formats 70-85 (9402 only) • memory card • memory expansion board • computer keyboard • scanner • battery pack •...
  • Page 6 If your printer does not have • take-up reels, skip "Continuous Printing." • a ribbon delivery spool, skip "Loading the Ribbon." Backing Paper Take-up Reel You should also have these 9401/9402 manuals: Operator’s Handbook System Administrator’s Guide Messages Manual...
  • Page 7: Installing The Printer

    2. If you are going to use the printer on-line, connect the RS-232 (on-line) cable as shown. 3. If you are going to use the optional Monarch computer keyboard, remove the keyboard from its separate shipping carton. Then, remove the plastic cap from the end of the keyboard cable and connect it to the keyboard connector on the printer.
  • Page 8 9401/9402 Equipment Manual NOTE: The keyboard cable is marked with the word "TOP" to help you connect it to the printer. 4. Connect the power cord to the socket as shown. Plug the other end of the cord into a grounded 110VAC electrical...
  • Page 9: Using The Keys

    Both printers have a display (with two 16-character lines) and five function keys. The 9402 printer has 16 additional keys to allow off-line data entry. For information on printing data off-line, refer to the 9401/9402 Operator’s Handbook . Data Entry...
  • Page 10: On The Computer Keyboard

    9401/9402 Equipment Manual On the Computer Keyboard You can attach an optional computer keyboard to the 9401 or 9402 printers. The computer keyboard looks something like this: Some of the function keys on a computer keyboard correspond to the function keys on the printer keypad.
  • Page 11: Loading Supplies

    4. Loading Supplies The 9401/9402 printers print on • Tags, which can be fed out the exit chute in one strip (see "Continuous Printing" ). • Labels, which can be fed out the exit chute: in one strip (see "Continuous Printing" ).
  • Page 12: Supply Loading Diagram

    9401/9402 Equipment Manual Supply Loading Diagram The illustration below shows the correct routing for supplies, ribbon, and backing paper. NOTE: Guide the ribbon around the ribbon guide rollers when loading. Printed Supply Backing Paper Supply Guide Roller Ribbon Ribbon Guide...
  • Page 13: Continuous Printing

    Continuous Printing 1. Open the printer cover by lifting the handle and pulling it completely around the top of the printer. Handle 2. Move the printhead lever as shown to open the printhead. NOTE: If you are loading supplies for the first time, skip steps 3 - 7.
  • Page 14 9401/9402 Equipment Manual 3. If backing paper isn’t rewound on the backing paper take-up reel, manually rewind and remove the old supply roll. Backing Paper Take-up Reel NOTE: Change the ribbon when loading new supplies, if necessary (see "Loading the Ribbon").
  • Page 15 4. Loading Supplies 5. Pull the wire clip off the backing paper take-up reel as shown. Wire Clip 6. Slide the backing paper off the wire clip. 7. Replace the wire clip on the backing paper take-up reel.
  • Page 16 9401/9402 Equipment Manual 8. Slide the supply guide to the top of the supply guide roller. 9. Remove the seal from the new roll of supplies. 10. Remove the first label from the backing paper. 11. Place the roll of supplies on the supply platter.
  • Page 17: On-Demand Printing

    On-Demand Printing 1. Open the printer cover by lifting the handle and pulling it completely around the top of the printer. 2. Move the printhead lever as shown to open the printhead. Handle NOTE: If you are loading supplies for the first time, skip steps 3 - 7.
  • Page 18 9401/9402 Equipment Manual 4. If backing paper is rewound on the backing paper take-up reel, loosen the old supplies enough to tear the backing paper where shown, then manually rewind and remove the supply roll. Tear backing paper here 5. Pull the wire clip off the backing paper take-up reel as shown below.
  • Page 19 11. Place the supply roll on the supply platter. 12. Feed the supply through the supply sensor, past the printhead, and out the front of the printer. 13. Remove the labels from the first 10 inches (254 mm) of backing paper.
  • Page 20 9401/9402 Equipment Manual 14. Loop the backing paper back through the platen unit as shown. Platen Unit 15. Remove the wire clip from the backing paper take-up reel. Wire Backing Paper Clip Take-up Reel 16. Wrap the backing paper around the backing paper take-up reel as shown.
  • Page 21 18. Slide the supply guide down the supply guide roller until it just touches the edge of the supply. Supply Guide 19. Close the printhead by turning the printhead lever as shown. 20. Close the printer cover. 4. Loading Supplies Printhead Lever...
  • Page 22 9401/9402 Equipment Manual...
  • Page 23: Loading The Ribbon

    5. Loading the Ribbon 1. Open the cover by lifting the handle and pulling it completely around the top of the printer. 2. Move the printhead lever as shown to open the printhead. Handle 3. Rewind the supplies back onto the roll. If backing paper is rewound on the take-up reel, tear it as described in "Loading Supplies."...
  • Page 24 9401/9402 Equipment Manual 4. Remove the old ribbon by pulling the wire clips as shown. Wire Clip Ribbon Take-up Reel 5. Remove the ribbon cores from the wire clips and discard them. 6. Place the wire clips back on the ribbon take-up reel and delivery reel.
  • Page 25 9. Guide the ribbon down between the printhead and the front of the printer and around the rollers as shown. Delivery Core Take-up Core Ribbon Take-up Reel 10. Place the take-up core (empty core) on the ribbon take-up reel. 11. Gently slide the ribbon cores onto the reels while guiding the ribbon around the printhead.
  • Page 26 9401/9402 Equipment Manual 13. Manually turn the ribbon take-up reel as shown until the ribbon is tight. Make sure the ribbon is not wrinkled or bunched . 14. Slide the supply through the printhead and up to the feed mark, as described in "Loading Supplies."...
  • Page 27: Cleaning The Printhead And Platen Roller

    Turn the power Off and unplug the cord before cleaning. 1. Open the cover by lifting the handle and pulling it completely around the top of the printer. 2. Move the printhead lever as shown to open the printhead. Handle 3.
  • Page 28 9401/9402 Equipment Manual 5. Lightly moisten a cotton swab with rubbing alcohol. Printhead Platen Roller 6. Rub the swab up and down the printhead as shown. Clean the platen roller the same way. 7. Re-load the supply roll and ribbon, if necessary.
  • Page 29: Replacing The Fuse

    7. Replacing the Fuse As a safety measure, be sure to turn the printer Off and unplug the power cord. 1. Turn the printer Off and unplug the power cord. Facing the back of the printer, press and turn the fuse cover as shown until it pops out.
  • Page 30 9401/9402 Equipment Manual 5. Line up the notches in the fuse cover with the slots in the receptacle and insert the fuse. 6. Push the fuse cover and turn as shown until it locks in place. 7. Plug in the power cord.
  • Page 31: Troubleshooting

    8. Troubleshooting If you have a problem that isn’t listed, see the 9401 Messages Manual or call Monarch Service. Problem The display is blank after you turn On the printer. The machine continuously feeds supplies without printing. Printed data wraps around or is partially lost.
  • Page 32 9401/9402 Equipment Manual Problem Printing is compressed or distorted. Printing has shadows or smears. Light printing. Heavy printing. Voids in the printing. Corrective Action Clean the printhead and platen roller. Clean the printhead. Lower the print contrast. Change supplies to thermal direct or thermal transfer.
  • Page 33 8. Troubleshooting Corrective Action Check to see if there is no ribbon or the printer is at the end of the ribbon. In either case, replace the ribbon. The ribbon is jammed. Check the ribbon path and reload the ribbon, if necessary.
  • Page 34 9401/9402 Equipment Manual...
  • Page 35: Specifications

    9. Specifications Printer Length: 16.5 inches (419 mm) Width: 10.5 inches (267 mm) Height: 9 inches (229 mm) Weight: 15.5 lbs. (7.05 kg) Shipping Weight: 22 lbs. (10 kg) Power: Domestic: 115 VAC, 80W, .7A, 60 Hz. International: 220 VAC, 80W, .35A, 50 Hz.
  • Page 36: Supplies

    Print speed: 2 inches (51.0 mm) per second Print image length: (9401) the first 6 inches of the tag (153 mm) (9402) the first 4 inches of the tag (102.0 mm) width: 2 inches Supplies Supply types:...
  • Page 38 For supplies, service, or assistance call: TOLL FREE: 1-800-543-6650 (In the U.S.A.) 1-800-263-4650 (In Canada) Published by Technical Communications Department. Printed in the U.S.A.

This manual is also suitable for:

9402

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