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Monarch Marking Systems
MONARCH@ 9494
TM
THERMAL PRINTER
Operator's Handbook
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TC94940HI 12/94
@1994 Monarch Marking Systems, Inc. All Rights Reserved.
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Summary of Contents for Monarch 9494
- Page 1 Monarch Marking Systems MONARCH@ 9494 THERMAL PRINTER Operator's Handbook ~ ,..«;: ~ . ""'1:~ :;.cr-:""".,~o;r..~ 'tII;,.')(~~~~~ -:" "~~-_.~ ~~.~-,:; . ."',:..,-.:O;;'-., , ,~~ __;o~_:':r ~~~-~~~';r...~ :v...:...~:'"~~ ~..~~"<~~~ iiIIIN~fi:. TC94940HI 12/94 @1994 Monarch Marking Systems, Inc. All Rights Reserved.
- Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies.
- Page 3 Preface This manual contains information about the printer’s features and functions general operation procedures for maintenance and troubleshooting. You can purchase an optional documentation package that includes: MPCLII Packet Reference Manual —explains how to design labels, create formats, and use online commands to control the printer.
- Page 4 9494 Operator’s Handbook Terms to Know ––––––––––––––––––––––––––––––––––––––––––––– continuous mode download (send) format host label data non-peel mode on-demand mode peel mode online System Administrator trigger Print mode in which a format and data with a specific quantity are sent to the printer to be printed in one continuous strip.
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Page 5: Table Of Contents
Table of Contents 1. Installation ......... 1-1 Power Supply . - Page 6 9494 Operator’s Handbook 6. Specifications and Accessories ......6-1 Specifications ........6-1 Label Sizes .
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Page 7: Installation
Chapter 1. This printer is a tabletop, online-only unit used to print labels. When you first receive the printer, you must: Connect the power cord to the printer. See "Connecting the Power Cord." Load your labels. See Chapter 2, "Loading Ribbon and Supplies."... -
Page 8: Connecting The Power Cord
9494 Operator’s Handbook Connecting the Power Cord –––––––––––––––––––––––––––––––––– Before you plug or unplug the power cord, turn the printer off. To connect the power cord: 1. Turn the printer off. 2. Turn the printer as shown. 3. Insert the power cord into the socket as shown below. - Page 9 Communications Port Chapter 1. Installation Communications Cable...
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Page 10: Connecting The Communications Cable
9494 Operator’s Handbook Connecting the Communications Cable ––––––––––––––––––––––– Before receiving data, you must connect the communications cable to the host and to the printer. Connect the communications cable to your communications port as shown below. -
Page 11: Communication Values
Communication Values –––––––––––––––––––––––––––––––––––––– In order for your printer to communicate with your host, you must make sure the communication values are set to the same values. Here are the default values with which the printer is shipped: Baud: Word Length:... -
Page 13: Loading Ribbon And Supplies
Chapter 2. Loading Ribbon and Supplies Before loading ribbon or labels, you must open the printer: 1. Insert your fingers into the depression beneath the face plate and pull up. Face Plate... - Page 14 9494 Operator’s Handbook 2. Pull the label guide forward and down as shown. Label Guide Front View 3. Push the printhead assembly toward the rear of the printer until it opens completely. Supply Holder Ribbon Cassette Rear View...
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Page 15: Loading Ribbon
4. To close the printer, push the printhead assembly toward the front of printer, close the label guide and latch the face plate into place. Loading Ribbon––––––––––––––––––––––––––––––––––––––––––––– Use ribbon only when printing on thermal transfer labels. To load the ribbon cassette into the printer: 1. -
Page 16: Reloading A Ribbon Cassette
9494 Operator’s Handbook Reloading a Ribbon Cassette ––––––––––––––––––––––––––––––––– To reload your ribbon, remove the ribbon cassette from the printer and follow these steps: 1. Locate the end of the cassette with the two latches. Locate the International Symbols for opening and closing. - Page 17 DO NOT wrinkle or crush the ribbon. 5. With the ridged end of the take-up reel facing down, place the ribbon roll on the spool with the foam washer (on the half of the cassette with the latches). 6. Feed the ribbon around the guides and place the take-up reel onto the shorter spool.
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Page 18: Loading Supplies
9494 Operator’s Handbook Loading Supplies ––––––––––––––––––––––––––––––––––––––––––– We recommend synthetic labels when printing serial or high-density bar codes. Use only paper labels for peel mode. For label sizes, see Chapter 6, "Specifications and Accessories." You can load your supplies to peel feed without peeling. -
Page 19: Loading For Peel Mode
Peel mode separates labels from the backing paper. Make sure the appropriate configuration record has been downloaded so the printer prints in on-demand mode. The printer default is on-demand. For more information, contact your company’s host support person or see the MPCLII Packet Reference Manual . - Page 20 9494 Operator’s Handbook 3. Insert the roll of labels between the supply holders inside the printer. 4. Use the handles on the supply holders to press the supply holders together until they lock into the label roll. Make sure the supply holders are pressed against the supply roll.
- Page 21 5. Feed the label strip through the lower opening in the label guide. Label Guide Rear View 6. Keep light tension on the label strip while lifting the back of the printhead assembly. Front View Chapter 2. Loading Ribbon and Supplies Lower Opening in Label Guide Printhead...
- Page 22 Trigger The LED slowly alternates flashing amber and green to indicate the printer is out of labels. When this happens, load a new roll of labels and press the trigger to clear the error. 2-10...
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Page 23: Loading For Non-Peel Mode
Loading for Non-Peel Mode Non-peel mode feeds the labels through the printer without peeling them from the backing paper. Before loading labels, make sure the label path is clean. See Chapter 4, "Care and Maintenance." To load your supplies: 1. Open the printer. - Page 24 9494 Operator’s Handbook 3. Insert the roll of supply between the supply holders inside the printer. 4. Use the handles on the supply holders to press the supply holders together until they lock into the supply roll. Make sure the supply holders are pressed against the supply roll.
- Page 25 5. Feed the label strip through the upper opening in the label guide. Label Guide Rear View 6. Keep light tension on the label strip while lifting the back of the printhead assembly. Front View Chapter 2. Loading Ribbon and Supplies Upper Opening in Label Guide Printhead...
- Page 26 The printer calibrates the label strip for printing. Trigger The LED slowly alternates flashing amber and green to indicate the printer is out of labels. When this happens, load a new roll of labels and press the trigger to clear the error. 2-14 Upper...
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Page 27: Printing
Reference Manual . 3. After the data packet is downloaded, the LED rapidly blinks green (1/4 sec) to indicate the printer is ready to print. The first label in a batch prints about three seconds after the printer receives the data stream. -
Page 28: Canceling A Print Job
Printing in Continuous Mode –––––––––––––––––––––––––––––––– In this mode, a format and data packet with a specific quantity of labels are sent to the printer. The labels print in one continuous strip. To print in Continuous Mode: 1. -
Page 29: Interrupting A Print Job
To resume printing, you must download the batch data again. You cannot cancel a print job when there is an error in the printer until you press the trigger to acknowledge the error. Trigger Chapter 3. Printing... - Page 30 9494 Operator’s Handbook...
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Page 31: Care And Maintenance
Chapter 4. DO NOT use sharp objects to clean the printer. This may damage the printer and void your warranty. This chapter tells you how to: clear label jams clean the printhead, peel blade, and platen roller. Care and Maintenance... -
Page 32: Clearing Label Jams
9494 Operator’s Handbook Clearing Label Jams––––––––––––––––––––––––––––––––––––––––– When you are printing and a jam occurs, the LED flashes amber and green. To clear a label jam: 1. Turn the printer off and open the printer. 2. Remove the label roll. 3. Remove the jammed labels and reload the label roll. -
Page 33: Cleaning
You may need to clean the printhead, platen roller, and peel blade: after 8 rolls of supplies daily if your printer is in an excessively dirty, hot, or humid environment when you see voids in the print. To clean the printhead, platen roller, and peel blade: DO NOT touch the printhead with your hands. - Page 34 9494 Operator’s Handbook 3. Moisten a cotton swab with alcohol. Rub it back and forth across the printhead, platen roller, and peel blade to remove build-up. Make sure the printhead, platen roller, and peel blade are clean. Peel Blade 4. Let the printer dry and reload your supplies.
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Page 35: Troubleshooting
Chapter 5. Troubleshooting The printer uses a combination of lights to display a variety of printer states. See the "Problems and Solutions" section for those requiring further actions. When an error occurs that you cannot clear, print a test label before calling Service or sending the printer in for repair. - Page 36 The test label displays the following information: Model number Software version Inches printed COMM port settings Printhead information Test pattern. Turn the printer off and then back on to return to normal printing.
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Page 37: Led Indicator
LED Indicator –––––––––––––––––––––––––––––––––––––––––––––– This table explains the meanings of various LED states. Use the color of the LED and whether it is solid, blinking slowly, or blinking rapidly to determine the meaning of the indicator. LED States GREEN AMBER AMBER/ GREEN Solid Fast Blink... -
Page 38: Problems And Solutions
9494 Operator’s Handbook Problems and Solutions ––––––––––––––––––––––––––––––––––––– This section helps you correct some problems that may occur. If you cannot fix a problem, please contact Service. Problem Prints blank labels. Printed supply has voids or is too light. Printer does not start. - Page 39 Label Jam. Remove jammed labels. Clean the printer. No LED. Make sure the power is on. Make sure the power supply is connected to the printer and plugged into a live outlet. Chapter 5. Troubleshooting...
- Page 40 9494 Operator’s Handbook...
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Page 41: Specifications And Accessories
Chapter 6. Specifications –––––––––––––––––––––––––––––––––––––––––––––– Height: Width: Depth: Weight: Storage Limits: Operating Limits: Power Source: Printing: Supply Types: Memory: Specifications and Accessories 8 inches (203 mm) 8.1 inches (206 mm) 10.5 inches (267 mm) 6.3 lb. (2.86 kg.) without supplies 15˚F to 120˚F (-9˚C to 49˚C) Thermal Direct: 40˚F to 110˚F (4˚C to 43˚C) -
Page 42: Label Sizes
9494 Operator’s Handbook Label Sizes––––––––––––––––––––––––––––––––––––––––––––––––– The printer lets you print labels 2.0 inches (50 mm) to 4.0 (102 mm) inches wide and up to 6.0 inches (152 mm) long. The standard stocked label lengths include: 1.0 inch (25 mm) 2.0 inch (51 mm) 4.0 inch (102 mm) -
Page 43: Cable Pin Outs
Cable Pin Outs ––––––––––––––––––––––––––––––––––––––––––––– The following table describes the cable pin outs for the printer connection. The printer uses a male 9-pin RS-232 connector. Chapter 6. Specifications and Accessories Description Direction DTR or +5 vdc Output Input Output Output SGND... - Page 44 9494 Operator’s Handbook...
- Page 46 Printed in U.S.A.