Table of Contents
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Monarch Printer Installation and Configuration Guide
The first three sections of this Monarch printer guide contain general information, and the
subsequent sections are for specific Monarch printer types and operating systems.
Monarch Printers
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Label Types
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General Information
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Monarch 94XX Printer:
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o Windows 2000 and Windows XP:
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o Windows 7 and Windows 8:
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Monarch 98XX Series Printer (Windows 2000, Windows XP, Windows 7, & Windows 8):
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Install and Configure a Monarch 98XX Series Printer
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Reset the Monarch 98XX Series Printer
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Monarch 94XX Printer (Windows 10):
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Install the Printer Driver
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Configure the Printer
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Configure and Test the Internet Explorer Connection
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Print a Test Label
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Tips:
Use this document in conjunction with your Monarch Reference Manual.
•
For out of scope Monarch Label Printer Issues, we recommend that you call Paxar
•
customer support @ 1-800-543-6650 and talk to their helpdesk. They can perform
rigorous troubleshooting and dispatch a tech if needed.
01/21/2019
Monarch Printer Installation and Configuration Guide
Troubleshooting
Install and Configure the Printer
Label Calibration/Print a Test Label
Install and Configure a Monarch 94XX Printer on Windows 7 and 8
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Table of Contents
Troubleshooting
Related Manuals for Monarch 94 Series
Summary of Contents for Monarch 94 Series
- Page 1 Monarch Printer Installation and Configuration Guide The first three sections of this Monarch printer guide contain general information, and the subsequent sections are for specific Monarch printer types and operating systems. Monarch Printers • Label Types • General Information •...
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Page 2: Monarch Printers
MONARCH PRINTERS The following images will help you identify which type of Monarch printer you are using. 9416 Printer with Ink Ribbon: • 9416 / 9416XL Thermal Printer: • 98XX Series Printer: • 01/21/2019 Monarch Printer Installation and Configuration Guide... -
Page 3: Label Types
There are four types of labels that are supported by KWI. 1. Small Sticky 1.2" x 1.1" 2. Large Sticky 2" x 1" 3. Rat Tail 3" x 1" 4. Hang Tag 1.5" x 2.75" 01/21/2019 Monarch Printer Installation and Configuration Guide... - Page 4 01/21/2019 Monarch Printer Installation and Configuration Guide...
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Page 5: General Information
GENERAL INFORMATION Monarch printers: Generic/Text Only Must be installed as a printer. • Use different types of labels (previously described here). • Use a USB cable connection. • 01/21/2019 Monarch Printer Installation and Configuration Guide... -
Page 6: Usb Troubleshooting
MONARCH 94XX PRINTER (WINDOWS 2000 AND WINDOWS XP) Notes: KWI recommends Internet Explorer (IE) 9 or below for the Monarch 94XX printer • If you are installing/configuring a Monarch 94XX printer on Windows 10, go here • instead. USB TROUBLESHOOTING After reseating the USB cable and power cycling the printer, if Windows still does not detect it, review the Windows Device Manager and look for any “Unknown Devices”... -
Page 7: Internet Explorer Troubleshooting
INTERNET EXPLORER TROUBLESHOOTING Verify that your IE settings have no header and footer • Open IE and select File then Page Setup • Clear all headers and footers in Page Setup: 01/21/2019 Monarch Printer Installation and Configuration Guide... - Page 8 Click Tools > Compatibility View Settings. kligerweiss.net should be listed in the large Compatibility View box. If it is not, type kligerweiss.net into the Add this website field, click Add, and then click Close. 01/21/2019 Monarch Printer Installation and Configuration Guide...
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Page 9: Install And Configure A Monarch 94Xx Printer
INSTALL AND CONFIGURE A MONARCH 94XX PRINTER 1. Plug in the USB cable to the 94XX printer and to the back of the computer and an Add Hardware Wizard should appear. 2. Select Install the hardware that I manually select from a list (Advanced) and click Next. - Page 10 4. Install as a Generic/Text Only printer and save it. Click Next. 5. Click Next and specify Generic/Text Only or Monarch Label Printer for the Printer name. 6. Click Next three more times. 7. Click Next to complete the Printer Wizard.
- Page 11 10. Right-click and select Properties: 11. Click Advanced. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 12 Change the Paper Size to US Std Fanfold and Advanced Printing Features to Disabled. 13. Click on the Paper/Quality tab and change Paper Source to Cont. Feed – No Break. Click OK and exit out of properties. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 13 14. Ask the client to test the label printer using client procedures in the KWI Back Office. 15. Under the Advanced tab, make sure you are using the Generic/Text Only drivers: LABEL CALIBRATION/PRINT A TEST LABEL (MONARCH 9414/9416 ONLY) To test the printer and calibrate it for the labels being used: Make sure the printer is off.
- Page 14 MONARCH 94XX PRINTER: INSTALL AND CONFIGURE ON WINDOWS 7 and WINDOWS 8 Installing and configuring a Monarch 94XX label printer on Windows 7 & 8 is similar to Windows 2000/XP (documented here). However, be aware of the following settings which are specific to Windows 7 &...
- Page 15 MONARCH 98XX SERIES PRINTER (WINDOWS 2000, WINDOWS XP, WINDOWS 7, and WINDOWS 8) INSTALL AND CONFIGURE A MONARCH 98XX SERIES PRINTER Connection is typically via a physical USB cable • Windows systems will sometimes need a COM port instead of USB port to print •...
- Page 16 Press Enter once and it will take you back to print mode ready. • Print your labels. To print a test label, on the front of the printer, press the left and • right arrows together for 2-3 seconds and then release them. 01/21/2019 Monarch Printer Installation and Configuration Guide...
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Page 17: Monarch 94Xx Printer (Windows 10)
MONARCH 94XX PRINTER (WINDOWS 10) Perform the steps in the following sections before using your Monarch 94XX (i.e. 9419) printer: Install the Printer Driver • Configure the Printer • Configure and Test the Internet Explorer Connection • Print a Test Label •... - Page 18 3. If Windows 10 has recognized the Monarch Printer, by default it should be placed under “USB Printing Support”. Note: Due to slight Windows 10 variances/versions, you should also check under “Software devices” or “Other Devices” to verify that the default Monarch printer was installed.
- Page 19 5. Click Next. 6. Select Install the Hardware that I manually select from a list (Advanced) and click Next. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 20 8. On the Add printer screen, select the radio button Use an existing port, and then select USB00x (Virtual printer port for USB), where x is the USB port number into which the Monarch printer is currently plugged. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 21 9. When you get to the install the printer driver screen, on the left under Manufacturer select Generic. On the right under Printers, select Generic/Text Only and then click Next. 10. Select Replace the current driver and click Next. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 22 11. Enter a name for your label printer and click Next. 12. On the Printer Sharing screen, click Do not share this printer and then click Next. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 23 13. Click Finish to save your changes and complete the installation. 14. After the “Generic/Text only” driver has completed installing, go back to Device Manager. The Monarch Printer should now be visible under Print queues. 01/21/2019 Monarch Printer Installation and Configuration Guide...
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Page 24: Configure The Monarch 94Xx Printer On Windows 10
CONFIGURE THE MONARCH 94XX PRINTER ON WINDOWS 10 1. On the Start menu, search for "Printers & scanners" and then click Printers & scanners. 01/21/2019 Monarch Printer Installation and Configuration Guide... - Page 25 3. On the left side of the Manage Your Device screen, click Printing preferences. 4. On the Printing Preferences screen, click the Paper/Quality tab, change the Paper Source to Cont. Feed – No Break, and then click the Advanced button. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 26 6. Press OK on the next two screens to save the changes. MONARCH 94XX PRINTER CONFIGURE AND TEST THE IE CONNECTION WITH THE 1. Log in to the KWI Back Office website (http://www.Kligerweiss.net) and search/select Print Tickets. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 27 Select Do not show this again for apps from the publisher and location above and click Run. Once Java is installed the Ticket Printing screen is available. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 28 4. Click the IE Tools menu and select Compatibility View Settings. kligerweiss.net should be listed in the large Compatibility View box. If it is not, type kligerweiss.net into the Add this website field, click Add, and then click Close. 01/21/2019 Monarch Printer Installation and Configuration Guide...
- Page 29 5. In the Ticket Printing application, select your Ticket Type, Store, and SKU/UPC. Click Add and then click Submit. 6. The Print dialog box will open. Select Generic / Text Only (this name depends on what was entered previously) and click Print. 01/21/2019 Monarch Printer Installation and Configuration Guide...
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Page 30: Print A Test Label
PRINT A TEST LABEL On the Monarch 94XX (i.e. 9419) printer, there are two orange buttons with a larger orange directional key “+” between them. 1. Press the orange button on the left to display the menu. 2. Use the directional keys “+” until you see the Diagnostic option.