40 Troubleshooting; Before Requesting Service - LG LSE309OST Owner's Manual

40 TROUBLESHOOTING
TROUBLESHOOTING
BEFORE REQUESTING SERVICE
Review this Troubleshooting section before calling for service. This section contains common occurrences that are not a
result of defective workmanship or materials.
Range is not level.
Cannot move appliance
easily
Appliance must be
accessible for service
Oven control beeps
and displays any F code
error.
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
Surface units do not
work properly
Surface unit stops
glowing when
changed to a lower
setting
Areas of discoloration
on the cooktop
. Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of range until the oven rack is level.
. Be sure floor is level and strong and stable enough to adequately support range.
. If floor is sagging or sloping, contact a carpenter to correct the situation.
. Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
and have sufficient room for range clearance.
. Cabinets not square or are built in too tightly Contact builder or installer to make appliance
accessible
. Carpet interferes with range Provide sufficient space so range can be lifted over carpet
. Electronic control has detected a fault condition
Press CLEAR/OFF to clear the display and stop
beeping Reprogram oven
If fault recurs, record fault number Press CLEAR/
OFF and contact a service agent
Shorted keypad __
Door locking system does
not operate
No heating
. Improper cookware being used.
- Use pans which are fiat and match the diameter of the surface unit selected.
. In some areas, the power (voltage) may be low.
- Cover pan with a lid until desired heat is obtained.
, A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
, Cooktop controls improperly set.
- Check to see the correct control is set for the surface unit you are using.
.This is normaiThe unit is still on and hot
. Food spillovers not cleaned before next use.
- See Cleaning the glass cool(top section.
. Hot surface on a model with a light-colored cooktop.
-This is normal.The surface may appear discolored when it is hot.This is temporary and will
disappear as the glass cools.
Frequent cycling on and .This is normal
off of surface units The element will cycle on and off to maintain the heat setting