Intermec PB22 User Manual
Portable label and receipt printer
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Also See for PB22:
- User manual (104 pages) ,
- Quick start manual (2 pages) ,
- User manual (80 pages)
Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Intermec PB22
Summary of Contents for Intermec PB22
- Page 1 PB22&PB32 Portable Label and Receipt Printer User’s Guide...
- Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2009 by Intermec Technologies Corporation. All rights reserved.
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Page 3: Before You Begin
Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty. -
Page 4: Who Should Read This Manual
Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product. -
Page 5: Related Documents
This guide provides you with information about the features of the PB22/PB32, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PB22/PB32, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers. - Page 6 Using the PB22/PB32 Portable Label and Receipt Printer Use this chapter to familiarize yourself with the PB22/PB32 Portable Label and Receipt Printer. In this chapter you will find these sections: • Learning About the PB22/PB32 Mobile Label Printer • Using the Batteries •...
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Page 7: Identifying The Parts Of The Printer
CK3x, 700 series, CK6x, CN3, CN3e, CK3, CV30, and CV60 mobile computers as well as the SF51 and SR61 scanners. The PB22 uses 50.8 mm (2 in) media and the PB32 uses 76.2 mm (3 in) media. -
Page 8: Understanding The Control Panel
Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer Understanding the Control Panel The PB22/PB32 control panel contains four buttons, a liquid crystal display (LCD), and one LED indicator. Use the four buttons to navigate the menu system and perform functions on the PB22/PB32 printer. - Page 9 Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer Understanding How to Use the PB22/PB32 Buttons (continued) Button Name Button Function Info Press to display a summary of network connection information and error conditions. Each setting in the summary information displays on the screen for five seconds.
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Page 10: Understanding The Printer Firmware
Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer There is only one LED on the PB22/PB32 printer: the Ready-to- Work™ indicator. Understanding the Ready-to-Work Indicator Indicator State Description When the light is off, it can mean one of several conditions: •... -
Page 11: Understanding The Printer Sounds
Understanding the Backlight The screen backlight on the PB22/PB32 behaves the same way as a screensaver on your PC. After a set amount of time elapses without any user interaction, the backlight goes off. The screen backlight turns on when: •... -
Page 12: Using The Batteries
The PB22/PB32 uses a rechargeable 2250 mAh lithium-ion battery (Model AB27) for power. You must fully charge the battery before you can use the PB22/PB32. A fully charged battery can last up to one week without needing to be recharged when the printer is in Standby mode. - Page 13 2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the PB22/PB32 and then push down until you hear the battery latch click. PB22/PB32 Porotable Label and Receipt Printer User’s Guide...
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Page 14: Charging The Batteries
• an AC power cord. To charge the battery inside the PB22/PB32 1 Install the battery in the PB22/PB32. For help, see the previous section, “Installing the Battery” on page 2 Connect the power supply to the DC power connector on the printer. -
Page 15: Extending Battery Life
Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer Battery Icon Status (continued) Icon Status Battery is critically low. You need to replace the battery now. Battery charging error. You may need to replace the battery. External power connected and there is no battery in the printer. -
Page 16: Loading Media
Loading Media You can use roll or fanfold receipt media with the PB22/PB32 printer. The PB22/PB32 ships with a small amount of media loaded and a test page printed to verify that the printer works. The PB22/PB32 supports self-strip printing applications. For information on how to correctly load media for self-strip printing, see “To load media for... - Page 17 Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer 3 Insert a roll of media and close the media supports so the roll is held firmly in place. Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer.
- Page 18 Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer 6 Close the media cover until it latches. The printer emits the hardware sound to tell you that the media door closed correctly. PB22/PB32 Portable Label and Receipt Printer User’s Guide...
- Page 19 Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer 7 Press down on the self-strip door to make sure the media cover is completely latched. 8 Press the Feed button to advance the media. To load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedure.
- Page 20 Chapter 1 — Using the PB22/PB32 Portable Label and Receipt Printer 3 Remove a label from the roll of media so that you are left with several inches of label liner. 4 Feed the label liner over the self-strip bar and out the back of the self-strip door.
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Page 21: Printing A Test Page
You can choose from several testprint options for each type of firmware. If you cannot get the testprint information to print, see “Troubleshooting the PB22/PB32” on page To print a test print with a PB22/PB32 loaded with IPL firmware 1 Press the Setup button. 2 Press until you reach Test/Service. - Page 22 Troubleshooting and Maintaining the PB22/PB32 Use this chapter to solve problems you may encounter while using the PB22/PB32. You will also find information on booting the printer and routine maintenance.
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Page 23: Contacting Product Support
Use the following tables to troubleshoot some common error message you may see display on PB22/PB32 screen. Some of the error messages are specific to the type of firmware you have loaded on your PB22/ PB32. PB22/PB32 Portable Label and Receipt Printer User’s Guide... - Page 24 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Possible PB22/PB32 Error Icons and Messages Error Icon Error Message Description Pause The print job is paused. Paper out (IPL) The printer is out of paper. Load a new roll of media. For help, see “Loading Media”...
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Page 25: Troubleshooting Printer Problems And Finding Solutions
Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Possible PB22/PB32 Error Icons and Messages (continued) Error Icon Error Message Description Field out of label You are attempting to print in an area that extends beyond the print window. See the programmer’s reference manual for your type... - Page 26 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Printer Problems and Solutions (continued) Problem Possible Solution • The printer is not Verify that the wireless settings are correct. For printing with an 802.11 help, see “Setting Up 802.11 Radio wireless connection.
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Page 27: Troubleshooting Communication Problems
Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Printer Problems and Solutions (continued) Problem Possible Solution • The battery charge is Check the battery date. If the battery is a few not lasting as long as it years old, the shortened life may be due to should. - Page 28 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 While the printer is receiving data, the Ready-to-Work indicator blinks. After a half of a second, if no more characters have been received, the printer times out. The program considers the transmission terminated and prints out a label.
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Page 29: Upgrading The Firmware
“Cold Booting the PB22/PB32.” Cold Booting the PB22/PB32 You rarely need to cold boot the PB22/PB32 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you will want to cold boot it. A cold boot reinitializes the 802.11 radio and clears the working memory. - Page 30 5 Extract the .zip file to a folder on your computer. You have options for upgrading the firmware based on whether your PB22/PB32 has a Bluetooth radio or an 802.11 b/g radio. Use one of the following procedures to upgrade your printer firmware. Your printer should reboot after you finish upgrading the firmware.
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Page 31: Cleaning The Printer
Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Cleaning the Printer To properly maintain your PB22/PB32, you should clean it at the recommended intervals. To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. - Page 32 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 Cleaning the PB22/PB32 Printer Printer Part Cleaning Method Cleaning Interval Platen roller Rotate the platen roller and After every five rolls of media clean it thoroughly with 70% or more often if necessary.
- Page 33 Chapter 3 — Troubleshooting and Maintaining the PB22/PB32 PB22/PB32 Portable Label and Receipt Printer User’s Guide...
- Page 34 Specifications...
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Page 35: Specifications
Operating temperature: °C to 70°C (-40°F to 158°F) Storage temperature: Charging temperature: 0°C to 45°C (32°F to 113°F) Relative humidity: 10 to 90% non-condensing Sealing: IP54 Memory RAM: 16 MB Flash: 64 MB PB22/PB32 Portable Label and Receipt Printer User’s Guide... - Page 36 Gap, notch, and black marks are used as repeat indicators: • Gap: Label and fanfold media • Notch: Tag media Black mark: Label, tag, and fanfold media • PB22/PB32 Portable Label and Receipt Printer User’s Guide...
- Page 37 Supported Media The PB22/PB32 printer supports direct thermal label, tag, and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.
- Page 38 Thermal Top Thermal Eco Board 140 gr Accessories for the PB22/PB32 You can use these accessories with the PB22/PB32 printer. To order accessories, contact your local Intermec sales representative. AB27 Battery Use the lithium-ion 2250 mAh battery to provide power to the printer.
- Page 39 AV14 Vehicle Dock Use the vehicle dock to attach the PB22/PB32 to a truck. Belt Clip Use the PB22/PB32 belt clip to attach the printer to your belt. Handstrap Use the PB42 and PB22/PB32 handstrap to conveniently carry your PB22/PB32 printer. With the handstrap attached, you can also attach the shoulder strap.