Intermec PB50 User Manual

Intermec PB50 User Manual

Mobile label printer
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User's Guide
PB50 Mobile Label
Printer

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Summary of Contents for Intermec PB50

  • Page 1 User’s Guide PB50 Mobile Label Printer...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2007 by Intermec Technologies Corporation. All rights reserved.
  • Page 3: Table Of Contents

    Using the PB50 Mobile Label Printer Learning About the PB50 Mobile Label Printer ......2 Identifying the Parts of the Printer .
  • Page 4 Troubleshooting the PB50 ........
  • Page 5: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at Returns and Repairs > Warranty. PB50 Mobile Label Printer User’s Guide Before You Begin www.intermec.com...
  • Page 6: Web Support

    (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at information or to request technical support for your Intermec product. Telephone Support These services are available from Intermec. Services...
  • Page 7: Service Location Support

    This guide provides you with information about the features of the PB50, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PB50, you should be familiar with your network and general networking terms, such as IP address. PB50 Mobile Label Printer User’s Guide sbkang@awoo.co.kr...
  • Page 8: Related Documents

    Before You Begin Related Documents This table contains a list of related Intermec documents and their part numbers. Document Title Intermec Fingerprint Programmer’s Reference Manual Intermec Printer Language (IPL) Developer’s Guide Intermec Printer Language (IPL) Command Reference Manual The Intermec web site at documents (as PDF files) that you can download for free.
  • Page 9: Using The Pb50 Mobile Label Printer

    Use this chapter to familiarize yourself with the PB50 Mobile Label Printer. In this chapter you will find these sections: • Learning About the PB50 Mobile Label Printer • Using the Batteries • Loading Media • Printing a Testprint PB50 Mobile Label Printer User’s Guide...
  • Page 10: Learning About The Pb50 Mobile Label Printer

    Chapter 1 — Using the PB50 Mobile Label Printer Learning About the PB50 Mobile Label Printer The PB50 is a rugged direct thermal label and receipt printer that is designed for use with the CK31, 700 series, CK61, CN2B, CN3, and CN3e mobile computers as well as the SF51 and SR61 scanners.
  • Page 11: Understanding The Control Panel

    See the following tables to understand the buttons, the menu system, and what the LED means. Feed button Standby button PB50 Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the PB50. Understanding How to Use the PB50 Buttons Button...
  • Page 12 Chapter 1 — Using the PB50 Mobile Label Printer Understanding How to Use the PB50 Buttons (continued) Button Name Setup Standby (Power) Info All of the buttons can act as “soft keys,” which means that the function of each button depends on the state of the printer. A small icon appears in the screen next to the button to indicate the function it performs.
  • Page 13: Understanding The Printer Sounds

    There is only one LED on the PB50 printer: the Ready-to- Work™ indicator. Understanding the Ready-to-Work Indicator Indicator State Description Blinking Understanding the Printer Sounds The PB50 plays sounds in response to several actions that you can take with the printer. Use the following table to understand when the sounds occur and what they mean.
  • Page 14: Understanding The Backlight

    The PB50 uses a rechargeable 2200 mAh lithium-ion battery (Model AB13) for power. You must fully charge the battery before you can use the PB50. A fully charged battery can last up to one week without needing to be recharged when the printer is in Standby mode.
  • Page 15: Installing The Battery

    2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the PB50 and then push down until you hear the battery latch click. PB50 Mobile Label Printer User’s Guide...
  • Page 16: Charging The Batteries

    • an Intermec 12 VDC power supply (Model AE19). • an AC power cord. To charge the battery inside the PB50 1 Install the battery in the PB50. For help, see the previous section, 2 Connect the power supply to the DC power connector on the printer.
  • Page 17: Extending Battery Life

    • Never expose the battery to direct sunlight or temperatures over 40°C (104°F). • Only charge the battery inside the PB50 using a power supply or in the 4-bay battery charger (Model AC18). • Do not set the backlight to always on. The always on setting disabled automatic power saving modes.
  • Page 18: Loading Media

    Loading Media You can use roll or fanfold receipt media with the PB50 printer. The PB50 ships with a small amount of media loaded and a test page printed to verify that the printer works. The PB50 supports self-strip printing applications. For information on how to correctly load media for self-strip printing, see for self-strip printing”...
  • Page 19 4 Pull out approximately 8 cm (3 inches) of the media. 5 Close the media cover until it latches. The printer emits the hardware sound to tell you that the media door closed correctly. PB50 Mobile Label Printer User’s Guide Chapter 1 — Using the PB50 Mobile Label Printer...
  • Page 20 Chapter 1 — Using the PB50 Mobile Label Printer 6 Press down on the self-strip door to make sure the media cover is completely latched. 7 Press the Feed button to advance the media. To load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedure.
  • Page 21: Printing A Testprint

    You can choose from several testprint options for each type of firmware. If you cannot get the testprint information to print, see To print a test print with a PB50 loaded with IPL firmware 1 Press the Setup button. 2 Press...
  • Page 22 Chapter 1 — Using the PB50 Mobile Label Printer To print a testprint with a PB50 loaded with Fingerprint firmware 1 Press the Setup button. 2 Press 3 Press 4 Press 5 Press 6 Press 7 Press until you reach Print Defs.
  • Page 23: Configuring The Pb50

    Configuring the PB50 In this chapter you will find these sections: • Configuring the PB50 • Establishing Communications With a Host • Upgrading the Firmware • Downloading Fonts and Graphics PB50 Mobile Label Printer User’s Guide...
  • Page 24: Configuring The Pb50

    Fingerprint Setup Menus” on page Understanding the Display Modes The PB50 has six display modes to help you effectively interact with the printer: Ready, Information, Paused, Setup, Error, and Test. Use the following sections to understand the different...
  • Page 25: Understanding Pause Mode

    Use Setup mode to change the settings on the printer. Sample Setup Mode Screen To enter or exit Setup mode • Press the Setup button. PB50 Mobile Label Printer User’s Guide Chapter 2 — Configuring the PB50 PAUSE soft key).
  • Page 26: Understanding Error Mode

    Chapter 2 — Configuring the PB50 Once you enter Setup mode, there are two editing modes: normal and enhanced. Editing Settings in Setup Mode Editing Mode To Navigate Normal Enhanced Normal Editing Mode: In normal editing mode, you see an up arrow and a right arrow for making selections.
  • Page 27: Understanding Test Mode

    To enter Test mode 1 Make sure the printer is in Ready mode and is loaded with media. 2 Press the Feed and Standby buttons at the same time and hold until Select Media appears on the screen and it displays the type of media you are using.
  • Page 28 Chapter 2 — Configuring the PB50 Using Extended Test Mode Use Extended Test mode to run additional diagnostic tests, including printing specific test labels, entering Dump mode, and resetting to factory defaults. Sample Extended Test Mode Scree To enter Extended Test mode 1 Make sure that the printer is loaded with media.
  • Page 29: Changing Configuration Settings

    Setup Mode” on page The top levels of the Setup menu are organized in a one-way loop. Each level has several sub-levels. PB50 Mobile Label Printer User’s Guide Chapter 2 — Configuring the PB50 Description This options enters Dump mode. For more...
  • Page 30 Chapter 2 — Configuring the PB50 SETUP: DISPLAY SETUP: BATTERY SETUP: PRINT DEFS The Main Levels of the Setup Menu in Fingerprint SETUP: DISPLAY SETUP: BATTERY The Main Levels of the Setup Menu in IPL Starting point SETUP: SER-COM,UART1 SETUP:...
  • Page 31: Changing Configuration Settings From Printset

    Changing Configuration Settings From PrintSet PrintSet Version 4.2 (or higher) is a printer configuration tool that you can download from the Intermec web site. PrintSet can communicate with your printer through a serial cable or a network connection. It works on all PCs running Windows 98 (or later).
  • Page 32: Changing Configuration Settings From The Printer Home

    Chapter 2 — Configuring the PB50 Changing Configuration Settings From the Printer Home Page If you have an 802.11 radio in your PB50 printer and it is connected to the network, you can use your web browser to open the printer home page and make configuration changes. To connect to a wireless network, follow the procedure in Up 802.11 Radio Communications”...
  • Page 33: Establishing Communications With A Host

    If you are going to create the bar code labels using EasySet, you will need to know the Bluetooth Device Address and the PIN of the PB50. You can download a free version of EasySet from the Intermec web site at www.intermec.com.
  • Page 34: Setting Up 802.11 Radio Communications

    Understanding Bluetooth Radio Icons Icon Setting Up 802.11 Radio Communications The PB50 can have an internal 802.11 b/g radio to transfer and receive data using wireless communications. This manual assumes that you have already set up your wireless communications network including your access points. The following procedures include information on setting up wireless security for both IPL and Fingerprint versions of the PB50.
  • Page 35 Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, and LEAP. For LEAP authentication, the PB50 supports Open EAP, but does not support Network EAP. To set up the PB50 to work in your wireless network, you will need: • Serial cable (P/N 075497-001) •...
  • Page 36 If you have a Fingerprint version of the printer, send this command to the PB50: setup write "wlan","uart1:" 5 Set up the PB50 to use the correct SSID and authentication modes. See one of the following procedures to configure wireless printing on your IPL or Fingerprint printer.
  • Page 37: Configuring Wireless Printing Using Ipl

    Configuring Wireless Printing Using IPL Use the following procedures to configure your PB50 with IPL for wireless printing. To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: <STX><ESC>.x,su -p pass admin<ETX>...
  • Page 38 Chapter 2 — Configuring the PB50 To configure the PB50 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: <STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX> where xxxxx can be from 0 to 32 alphanumeric characters.
  • Page 39: Configuring Wireless Printing Using Fingerprint

    • Send the following command to make sure your values • You may need to send the following command several Configuring Wireless Printing Using Fingerprint Use the following procedures to configure your PB50 with Fingerprint for wireless printing. To configure the printer to use WEP authentication...
  • Page 40 "wlan","ACTIVE","1" setup write "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters. To configure the PB50 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: run"su-p pass admin"...
  • Page 41: Setting Up Usb Communications

    To set up USB communications with your PC, you will need: • USB cable • Intermec InterDriver® software You can download the InterDriver software from the Intermec web site at www.intermec.com. PB50 Mobile Label Printer User’s Guide Chapter 2 — Configuring the PB50 enable validation: setup "8021x","CA_CERT","c:/test.pfx@export"...
  • Page 42: Setting Up Serial Communications

    Chapter 2 — Configuring the PB50 Setting Up Serial Communications Use a serial cable (P/N 075497-001) to connect the PB50 to a PC or a mobile computer. For the mobile computer, you may need to purchase a serial adapter. For more information, contact your local Intermec sales representative.
  • Page 43: Upgrading The Firmware

    5 Extract the .zip file to a folder on your computer. You have options for upgrading the firmware based on whether your PB50 has a Bluetooth radio or an 802.11 b/g radio. Use one of the following procedures to upgrade your printer firmware.
  • Page 44: Downloading Fonts And Graphics

    The easiest way to download fonts and graphics is to use the free Intermec printer application called PrintSet. You can download PrintSet from the downloads page for the PB50 printer on the Intermec web site at www.intermec.com. Follow the procedures in the PrintSet online help to download fonts and graphics.
  • Page 45: Troubleshooting And Maintaining The Pb50

    Use this chapter to solve problems you may encounter while using the PB50. You will also find information on booting the printer and routine maintenance. PB50 Mobile Label Printer User’s Guide Troubleshooting and Maintaining the PB50...
  • Page 46: Troubleshooting The Pb50

    You may have printer operation, print quality, or printer communication problems at some time during the life of the PB50 printer. It is easy to fix most of the problems and you will find solutions in Finding Solutions” on page your problem, you may need to contact Product Support.
  • Page 47: Possible Pb50 Error Icons/Messages

    Possible PB50 Error Icons and Messages Error Icon Error Message ‘ PB50 Mobile Label Printer User’s Guide Chapter 3 — Troubleshooting and Maintaining the PB50 Description Pause The print job is paused. Paper out (IPL) The printer is out of paper. Load a new roll of media.
  • Page 48: Troubleshooting Printer Problems And Finding Solutions

    Chapter 3 — Troubleshooting and Maintaining the PB50 Possible PB50 Error Icons and Messages (continued) Error Icon Error Message Troubleshooting Printer Problems and Finding Solutions Use the following tables to troubleshoot some common problems you may encounter with the PB50 printer.
  • Page 49 Printout is faded or weak. • Fingerprint users: adjust the media PB50 Mobile Label Printer User’s Guide Chapter 3 — Troubleshooting and Maintaining the PB50 Possible Solution • Verify that the wireless settings are correct. For help, see 802.11 Radio Communications”...
  • Page 50: Troubleshooting Communication Problems

    Chapter 3 — Troubleshooting and Maintaining the PB50 Printer Problems and Solutions (continued) Problem The battery charge is not lasting as long as it should. The test pages do not print. Print quality it poor. Troubleshooting Communication Problems Use Dump mode to verify that the printer is receiving data from the host correctly.
  • Page 51: Using Dump Mode In Ipl

    To enter Dump mode from the Setup menu 1 Press the Setup button. 2 Press PB50 Mobile Label Printer User’s Guide Chapter 3 — Troubleshooting and Maintaining the PB50 “Using the Line Analyzer in Fingerprint” on until you reach Test/Service.
  • Page 52: Cold Booting The Pb50

    “Cold Booting the PB50.” Cold Booting the PB50 You rarely need to cold boot the PB50 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you will want to cold boot it. A cold boot reinitializes the 802.11 radio and clears the working memory.
  • Page 53 Paper sensor Printhead PB50 Mobile Label Printer: Identifying the parts of the PB50 to clean regularly. Cleaning the PB50 Printer Printer Part Printhead Platen roller Paper sensors Tear bar Exterior Interior PB50 Mobile Label Printer User’s Guide Chapter 3 — Troubleshooting and Maintaining the PB50...
  • Page 54 Chapter 3 — Troubleshooting and Maintaining the PB50 PB50 Mobile Label Printer User’s Guide...
  • Page 55: Specifications

    Specifications PB50 Mobile Label Printer User’s Guide...
  • Page 56: Specifications

    °C to 70°C (-30°F to 158°F) 0°C to 45°C (32°F to 113°F) 0 to 95% non-condensing IP54 16 MB 64 MB 4 ips (100 mm/s) 203 dpi (8 dots/mm) Direct thermal 108 mm (4.25 in) PB50 Mobile Label Printer User’s Guide...
  • Page 57 PB50 printer: • Black marks can only be sensed on the back side of the media. • You can use higher caliper media in the printer, but print quality will be reduced. • Receipt roll stock media has an end of roll indicator. The end of roll indicator is a red marking (on last 3 feet of roll) on the thermally sensitive side of the paper.
  • Page 58 Intermec recommends that you test the media in your application. Supported Media The PB50 printer supports direct thermal label, tag, and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.
  • Page 59: Accessories For The Pb50

    AV8 Vehicle Dock Use the vehicle dock to attach the PB50 to a truck. Belt Clip Use the PB50 belt clip to attach the printer to your belt. Handstrap Use the PB42 and PB50 handstrap to conveniently carry your PB50 printer. With the handstrap attached, you can also attach the shoulder strap.
  • Page 60 Appendix A — Specifications PB50 Mobile Label Printer User’s Guide...
  • Page 61: Ipl And Fingerprint Setup Menus

    IPL and Fingerprint Setup Menus PB50 Mobile Label Printer User’s Guide...
  • Page 62: Ipl Setup Menu

    PRINT SPEED EMULATION CALIBRATION BATTERY LOW BATTERY DISPLAY ORIENTATION CONTRAST STOPBITS PROTOCOL DEFAULT NAMESERVER MAC ADDRESS ROUTER LSS TEST LBL WIDTH SENSITIVITY DARKNESS DOTS BACKLIGHT PB50 Mobile Label Printer User’s Guide FORM ADJ DOTS FORM ADJ DOTS LBL REST POINT...
  • Page 63: Fingerprint Setup Menu

    STRIP VAR LENGTH STRIP PRINT DEFS HEAD RESIST TESTPRINT BATTERY LOW BATTERY DISPLAY ORIENTATION PB50 Mobile Label Printer User’s Guide Appendix B — IPL and Fingerprint Setup Menus PARITY STOPBITS FLOWCONTROL RTS/CTS ENQ/ACK XON/XOFF DATA TO HOST DATA FROM HOST...
  • Page 64 Appendix B — IPL and Fingerprint Setup Menus PB50 Mobile Label Printer User’s Guide...
  • Page 66: Pb50 Mobile Label Printer User's Guide

    Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com PB50 Mobile Label Printer User’s Guide *934-012-001* P/N 934-012-001...

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