Shipping Claim Procedure - Wells H-33 Operation Installation Maintenance Manual

SHIPPING CLAIM PROCEDURE:

For your protection, please note that equipment in this shipment was carefully inspected and packed by
skilled personnel before leaving the factory. The transportation company assumes full responsibility for
safe delivery upon acceptance of this shipment.
IF SHIPMENT ARRIVES DAMAGED:
VISIBLE LOSS OR DAMAGE: Be certain this is noted on freight bill or express receipt and signed by
person delivering.
FILE CLAIM FOR DAMAGES IMMEDIATELY: Regardless of extent of damage.
CONCEALED LOSS OR DAMAGE: If damage is unnoticed until merchandise is unpacked, notify
transportation company or carrier immediately, and file "concealed damage" claim with them. This
should be done within (15) days of date of delivery is made to you. Be sure to retain container for
inspection.
Wells cannot assume responsibility for damage or loss incurred in transit; however, we will furnish the
necessary documents to support your claim.
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